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Customer Reviews of Warrenton Toyota

Review type:

Overall service rating

5.0
5 out of 5 stars

(8 reviews)

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8 service reviews
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  • Scheduled Maintenance

    5 out of 5 starsby Scheduled Maintenance on 05/09/2024

    We took our Highlander in for regular scheduled maintenance. The service was performed promptly. The staff was very professional and courteous.

  • ?

    5 out of 5 starsby M stone on 05/07/2024

    Service personnel was friendly and process was easy Thanks

  • VA inspection service

    5 out of 5 starsby John on 04/24/2024

    Great service, very knowledgeable and friendly staff at Warrenton Toyota.

  • 25000 mile service

    5 out of 5 starsby Joe Sturdivant on 02/10/2024

    Very well done and completed quick.

  • Great service team

    5 out of 5 starsby Great service on 01/31/2024

    The reps, mechanics and payment personnel are all wonderful. They've kept my 2014 Tacoma going strong!

  • Service

    5 out of 5 starsby Mitch on 12/17/2023

    Really appreciate the direct communications I receive when my vehicle is in for service or repair.

  • Outstanding Service

    5 out of 5 starsby HowieD on 11/06/2023

    I’ve had Warrenton Toyota Service my car since moving to the area two years ago. They are always thorough and provide great hands-on service at a reasonable expense. Their service managers are superb!
  • Work performed well

    5 out of 5 starsby Josh Brown on 08/20/2023

    The service team at Warrenton Toyota knew what they were doing and held off starting the work until they had everything needed. Work was completed earlier than expected and on budget. Courtesy is their hallmark.
The following reviews are more than two years old. They are not included in the overall rating.
160 service reviews

  • Great Service Experience

    5 out of 5 starsby JDCogdill on 05/07/2023

    My Service Advisor Mark Grimsley was excellent as usual. Always letting me know the status of my work, advising on anything I need to know about my vehicle, and getting me and in out. Warrenton Toyota is a great place to buy a vehicle and to get it services!

  • Great job - as usual!

    5 out of 5 starsby Bill on 04/17/2023

    I came in for standard maintenance on my Highlander but ended up replacing the tires as well. My service advisor, Mark, was helpful and efficient as usual. I really trust him when he tells me something needs to be done, which is not always the case at all dealers for me. We got in and out in good time. I always feel like I am in good hands with Mark.
    • Hi Bill, Thank you for your review and kinds words about Mark. We truly appreciate your business.

      by Warrenton Toyota Service on 04/21/2023


  • Great service team

    5 out of 5 starsby Swampy on 03/12/2023

    Mark Grimsley and Tony VanHoutten have provided me with great service over the years, which allowed my 2014 Tacoma to reach 200,000 miles! Thank you!!!

  • Excellent as Usual

    5 out of 5 starsby bpay610 on 02/22/2023

    The issue was fixed promptly and thoroughly. They also washed the car for free as they always do. We are consistently satisfied

  • A Seamless Experience

    5 out of 5 starsby Beverly Byer on 01/09/2023

    How convenient! No huge crowds Polite and professional Work done in a timely fashion You couldn’t ask for better

  • Toyota Highlander

    5 out of 5 starsby Jim Rhodes on 09/10/2022

    Mark Grimsley always is respectful and efficient! He’s friendly and professional!!

  • They go the extra mile!

    5 out of 5 starsby Sad to be leaving on 08/15/2022

    I am moving out of VA, and am really sad to be leaving Warrenton Toyota. For 15 years we trusted them with our cars, and never once were we disappointed. Mark is the BEST!! Five stars isn't enough.
  • Great Customer Service

    5 out of 5 starsby Big V on 07/21/2022

    Highly professional staff!
    • Thank you for your 5 star review!

      by Warrenton Toyota Service on 07/22/2022

  • Corrected AC issue.

    5 out of 5 starsby John on 07/18/2022

    Corrected issue and now back to factory specs. Nice and cold!
  • Amazing & Fast Service

    5 out of 5 starsby Corinne on 04/20/2022

    I had dropped off my car on a Friday evening, not expecting it to be finished for a day or so. I get a call at 8am the next day that my car is ready. I was very impressed with the speed and preciseness that had been taken.
  • Replacing Toyota Sequoia CV Joint boot

    5 out of 5 starsby Matt on 04/01/2022

    Mark scheduled the repair work in a timely manner and proactively communicated changes to its scope. The vehicle was repaired on time and on budget. He displayed a high level of professionalism during the interaction.
    • Matt, Thank you for your business and kind words about Mark.

      by Warrenton Toyota Service on 04/10/2022

  • Customer

    5 out of 5 starsby Cindy Carter on 11/04/2021

    Excellent service as always
    • Cindy - Thank you very much for your business and the review. We appreciate your kind comments about our service department.

      by Warrenton Toyota Service on 11/11/2021

  • Best dealership EVER

    5 out of 5 starsby Rob M on 10/15/2021

    Not only did I get a great deal buying my car but there service has always been 2nd to none! That's why we now Own 3 cars from Warrenton Toyota. My Wife, Daughter and I and I have more to purchase in the future. Its great knowing first hand that they are the full package at Warrenton Toyota!
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