Warrenton Toyota
Today 9:00 AM - 9:00 PM
Customer Reviews of Warrenton Toyota
Review type:
Write a review: Sales
Have feedback for this dealer?Write a sales review
7 sales reviews
Sort by:
Great experience
by Chris Spencer on 03/21/2024Stopped by wasn’t even looking to buy a new truck had such a good deal on a 2023 Tundra I couldn’t pass it up. Julio is a fantastic salesperson super friendly and not at all pushy. Great experience will buy from them again.Beautiful CAR !
by Boyd n Brenda on 03/14/2024Loved the experience.... even though I did not get what I consider my trade in's worth, the entire experience was a pleasure from the salesman, Julio, to the manager/finance person. Love the car !CH-R
by GENE WAFFLE on 03/13/2024I knew exactly what I wanted and Marcia in finance is absolutely terrific. Deal went as smoothly as possible Mark is an excellent salesperson and friend to deal with when buying a vehicle from thereVehicle purchase experience
by Marilyn Tanner on 02/05/2024I purchased a RAV4 Hybrid on January 30, 2024. Tom Bonesteel was my sales representative. The process was very enjoyable, primarily because of Tom. He proved to be knowledgeable about each model I asked him about; he was friendly and I felt… that he listened to my vehicle needs.Tacoma
by Michael stone on 11/27/2023Sale was smooth and easyJulio
by Krista Joynes on 10/20/2023Bought a beautiful little gem, a red 2018 Toyota Corolla. Julio was my guy. Knowledgeable and nice.New Highlander
by Chris F on 09/01/2023The Miller staff was a pleasure to work with. Everyone is very friendly and knowledgeable.
The following reviews are more than two years old. They are not included in the overall rating.
103 sales reviews
Excellent Experience
by Denise Gillis on 05/06/2023I had the best experience purchasing my Toyota Corolla. My salesperson, Tom Bonesteel, is knowledgeable, responsive and professional. This car buying experience was the easiest I have ever had.Excellent team!
by Steve D on 04/20/2023My wife and I have purchased multiple vehicles from Warrenton Toyota over the last couple of years. Mark, Nick, Anil, and Marci have been nothing but excellent. It's why we will continue to come back and keep recommending Warrenton Toyota.Amazing Experience
by Carolyn Todaro on 04/12/2023I was highly impressed with Warrenton Toyota! Tom was amazing to work with, kind, helpful, and a great communicator. We ended up purchasing a to-be-build car and Tom kept us well informed during the process. Truly, this was the EASIEST car… buying experience I've ever had.Hi Carolyn,Thank you for your review and kind words about Tom.
Excellent service
by Bernard on 02/10/2023Warrenton Toyota did it again. This is the third car we bought from them and the service is excellent all the time. Everybody is just so friendly. Mark Arstino and Marci are so wonderful to talk to. They’re so patient with us. I wish all… places have the same customer service as Toyota Warrenton has. Keep up the good work!Hi Bernanrd, Thank you for your review and business! We greatly appreciate it.
Professional
by Julio on 01/04/2023I was in need of a car and I didn’t know if I was going to be able to get it due to the last dealership I bought my car sending my title to the wrong bank. I talked to a salesman named Matt about it and he was able to talk to the finance… person Marci and were able to take care of it all so I could do a trade in. They both made me feel very welcome and comfortable through the whole process and wasn’t pushy at all!Wonderful purchase experience
by Lisa on 02/12/2022The whole process of purchasing a new car went smoothly and efficiently. Everyone was courteous and professional.Excellent and Professional Service Experience
by Douglas Ward on 01/13/2022Great sales professional assistance and positive experience. Highest recommendation.Military Beware
by DC on 12/22/2021If you serve your country and are active duty military BEWARE of Warrenton Toyota! My family is an active military family in search of a vehicle. I called Warrenton on 21 Dec 21 and was told the platinum Highlander we were looking for was… not in stock but one was on the way. The sales person was unable to identify the date of delivery and said she would have to check in the morning. I phoned the dealership on the morning of 22 Dec 21 and Tom answered the call. I told Tom I had spoken to a sales lady the evening before and was calling back to speak with her. Unfortunately, I had the wrong name of the salesperson but Tom knew her name. Before Tom would transferred me to the sales lady, Tom asked me if I was registering the vehicle in VA. I said no, we are a military family and we register our vehicles in my husband’s home of record. Tom then said Warrenton Toyota could only sale vehicles that would be registered in VA. I told Tom, again, we are military and the law allows us to register our vehicles in the state of our home-of-record. Tom responded by stating because of the shortage of vehicles they can only sale to people who are registering their vehicles in VA. We live in VA, we support our community in VA with our taxes, donations, etc., and defend our country from our station here in VA but we can’t buy a vehicle in VA, unless we register it in VA even though the law states different…I am confused? I told him I was confused because this was not the first time we purchased a vehicle in VA and registered it in WA, my husband’s home-of-record. Fast forward, I called Tom back to get his last name because I immediately called to file a complaint with VA Attorney General’s office and initiated a complaint with our elected officials offices, and the Motor Vehicle Dealer Board. To no surprise, Tom answered the phone again. I reminded Tom of our conversation earlier and told him I just needed his last name to add to my complaints. Tom transferred me to another salesperson’s voicemail. Of course, I called again. This time someone else answered, I told the salesperson, who answered the phone, I would like to speak with Tom; he asked me to hold and transferred me to Tom’s voicemail. I was unable to get a last name but was able to get Tom’s cell phone number through his voicemail recording. Approximately 15 minutes after I left a message for Tom, telling him I just needed his last name for my complaints but his first name and cell phone number would serve my purpose for the complaints, I received a call from a Warrenton Toyota manager. She explained that because of the low volume they could only sale vehicles to people who registered their vehicles in VA. She said she has other military people purchase vehicles and they register them in VA. She asked why couldn’t I just register it in VA? I responded because the law says we can register our vehicle in the home-of-record of the service member. We don’t get to chose where we serve and we would still pay the VA sales tax but we can chose where we register our vehicle. I thanked her for her call but told her I was filing the complaints because we are part of this community and we should be able to buy a vehicle wherever we want. I did find out the VA Attorney General does not handle this complaint but the US Attorney General or the Department of Justice would be the offices to contact, which we have. I get it, things are tough right now but the law is still the law and you either have integrity or you don’t. I would opine that Warrenton Toyota lacks integrity in their business practices so proceed at your own risk.Mr
by Phil on 09/05/2021In difficult supply times, Mark helped me navigate the options to get a new Toyota Tacoma and was professional, courteous, responsive and extremely helpful. The dealership was not charging an additional amount over MSRP which many… dealerships are doing and that marketing decision was greatly appreciated.Excellent Dealership
by Mark Hallowes on 07/24/2021This is the 4th car I bought from Warrenton Toyota. All 4 deals I did over email, walked in signed the paperwork and left. I would never buy a Toyota anywhere else.Like Family
by TomyMetz on 07/17/2021Our 3 purchase from Warrenton Toyota, where we also take our cars for maintenance. All departments always treat us like family.Exceptional
by Emily Martin on 06/10/2021I recently leased a Toyota RAV4 Premium. My salesman Tom was friendly and knowledgeable. I was there maybe two hours and left in my new vehicle. Couldn't have asked for a better experience.Great Experience
by No Hard Sell on 03/25/2021Mark was great to work with. No hard sell, just specifics about the vehicle. Aneil in Finance was great to work with. Got us a great rate. Was and still am very satisfied with my experience and purchase. FYI - I did a lot research before… buying and I got the best price, options, and the color I wanted (Army Green) from Warrenton Toyota.Great experience
by Mike R on 01/08/2021The purchase of my new car was very smooth, and the sales rep very knowledgeable.
Toyota Tacoma
Toyota 4Runner
Toyota RAV4
Toyota RAV4 Hybrid
About our dealership
Thank you for your continued business and kind words about our team. We truly appreciate it!
by Warrenton Toyota Sales Departm on 04/21/2023