Checkered Flag Porsche
Customer Reviews of Checkered Flag Porsche
Review type:
Excellent Experience
A friendly and smooth buying experience.
by C_M_Pilkington on 10/14/2022James Lamb was very courteous and professional. He was ready when we had a scheduled test drive, and he promptly worked through the sales process. The Audi finance rate was also better than my credit union rate.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Top Notch Service
by Andrea on 10/12/2022My Service Advisor, Timothy Lundsteen, is Top Notch! He is very knowledgeable and communicates with me throughout the time that my vehicle is in for a service/repair. He is professional and courteous. Tim does an outstanding job. Also want… to give a shout out to Travis Kerr and the other Technicians who keep my car running safely/smoothly!Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Q5 purchase
by Robert on 09/29/2022Steve was very professional and helpful and really listed to what we were interested in without trying to oversell us.Thank you for your great review, Robert! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Would recommend!
by Summer on 09/29/2022Very pleasant, service manager Tim is very helpful!Thanks for your outstanding review, Summer! I'm very happy to hear that Tim was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
85,000 mile service and engine light check
by Andrew on 09/27/2022Very communicative and helpful and so far all issues fixed at our appointment seem to have been resolved.Thank you for taking the time to write this review, Andrew! Our highest priority is satisfying our guests and we are delighted to know that <STAFFER NAME> made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Amazing Experience
by James on 08/21/2022Brad was extremely helpful and informative each step of the way from the beginning all the way through to the end. He spent a lot of time going over each detail of the car after the sales. The whole experience at the dealership was truly… amazing.Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Positive experience
by Todd on 08/21/2022Service rep was thorough and his estimated time to complete the job was accurate.Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Great experience even as an out of state buyer.
by Heather on 08/20/2022From the start, Mike was great to work with and very quick with communication. As a buyer from out of state sometimes it seams like you get a junior sales person that doesn't take you seriously, this was not the case with Mike. When I came… in to pick up the vehicle, the rest of the staff was great and very helpful, very efficient in getting all my paperwork done and me on the road. Since I have gotten home with my vehicle, Mike's after-sale communication has been great.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Third car bought!! And still Great!!
by Joel on 08/12/2022Straight forward and quick.Joel, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Great place to get an Audi
by Bruce on 08/06/2022We were given a fair deal on both the purchase and trade. Bobby and Brad were both wonderful in explaining the features on our new vehicle and taking us through the process.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Audi q5
by Caroline on 08/08/2022Finding car. Updates on car arrival to dealership from Baltimore port.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Purchase of A5
by Paul on 08/03/2022Pleasant and helpful staff, car was in perfect condition at deliveryThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Worth the wait for my A5
by Danny on 08/01/2022Your team provided transparency about the process to purchase the car, which took 11 months from the time of deposit. Steve was honest about the delay and helpful during the purchase as well. Eleven months later, I'm happy to finally sit… behind the wheel of my A5.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Audi service
by Janet on 07/15/2022I was able to drop off my vehicle and have the work performed while I was out of town. My service advisor communicated with me while I was away, and my car car was ready when I returned home.We truly appreciate you taking the time to write about your experience at our service department, Janet. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Checkered Flag Porsche 911 Repair
by Mark on 07/12/2022Excellent repair work, friendly and professional staff - a totally positive experience.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Good Experience
by Margaret on 07/10/2022James took care of everythingThank you so much Margaret! James is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
AWESOME as ALWAYS
by Neil on 07/11/2022Very prompt and courteous. Excellent service.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
key
by Yin on 07/07/2022uniqueI appreciate you taking the time to leave us this perfect star rating, Yin! Our team will look forward to working with you again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Excellent service
by Leigh on 07/04/2022Teresa is always so professional and kind. She is very informative and always shows me all my options. The work on my car was done in a timely manner.We truly appreciate you taking the time to write about your experience at our service department, Leigh. We want to provide all of our customers with professional, kind and informative vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
They fixed my precious baby!
by Paul on 07/03/2022Professional and courteousThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with professional and courteous service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
James House is the BEST!
by Katrina on 07/01/2022James House was our car salesman. He was very patient and went above and beyond to make sure we had a great customer experience.Katrina, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know James went above and beyond to make sure you had a great customer experience. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Porsche Macan
Porsche 911
Porsche Cayenne
Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience purchasing your 2023 Porsche 911 Carrera GTS with us. Our team is dedicated to making transactions as smooth and efficient as possible, especially for out-of-state customers. We truly appreciate your recommendation and look forward to welcoming you back to Checkered Flag Porsche in the future! Sincerely, Jimmy Anderson - General Manager - jimmy.anderson@checkeredflag.com - 757-490-1111 Ext. 5464
by Checkered Flag Porsche on 11/20/2024