Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
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Xyz
by David on 11/25/2024updated 12/03/2024Attentive serviceThank you for your positive feedback! We truly appreciate your kind words about the attentive service at Checkered Flag BMW. It’s our goal to provide the best experience possible. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
1ST BMW
by Melody on 11/22/2024updated 12/03/2024Sarah and her overall demeanor; she didn't push the sale and was patient throughout the process.Thank you, Melody! We truly appreciate your kind words about your experience at Checkered Flag BMW. It's great to hear that our team, especially Sarah, provided you with a comfortable and patient atmosphere during your car buying process. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW I4 M50 Service and Recall Work
by Nick Andrada on 11/22/2024updated 12/03/2024Jason was great to work with. He kept me informed and updated with the service being performed with my car.Thank you, Nick! We’re thrilled to hear you had a great experience with Checkered Flag BMW. Keeping our customers informed is a top priority, and we're glad you appreciated that. We look forward to assisting you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Tire Repair
by Brenda on 11/20/2024updated 12/03/2024My service advisor Daniel was very professional and pleasant to work with. The tire specialist was also very helpful and I like that he took the time to explain the condition of the tires and make sound recommendations for remedies.Thank you for your wonderful feedback! We're thrilled to hear that Daniel and our tire specialist provided you with professional and attentive service at Checkered Flag BMW. We appreciate your recognition of their efforts in explaining the condition of your tires and offering valuable recommendations. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW checkered flag
by Dundee on 11/19/2024updated 12/03/2024BMW rep (Michael) was very professional and helpfulThank you, for your fantastic review! We’re thrilled to hear that Michael provided you with professional and helpful service at Checkered Flag BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Service
by Diane on 11/19/2024updated 12/03/2024Great communication between the dealership and the customerThank you for your wonderful feedback! We're thrilled to hear that you experienced great communication during your visit to Checkered Flag BMW. We strive to keep our customers informed and satisfied. We appreciate your support and look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Car status
by Richard on 11/19/2024updated 12/03/2024Everyone is courteous.Thank you so much for your kind words! We at Checkered Flag BMW are thrilled to hear that you had a positive experience with our courteous team. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Service
by Michael on 11/25/2024Timeliness of service and the friendly environment.Thank you for your kind review! We're thrilled to hear that you appreciated the timeliness of our service and enjoyed the friendly environment at Checkered Flag BMW. We strive to create a welcoming experience for all our customers. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Average
by DM on 11/05/2024updated 11/21/2024Daniel was knowledgeable and professional., and kept me informed about my vehicle during the repair process.Thank you for taking the time to leave a review for Checkered Flag BMW. We're glad to hear that you found our service knowledgeable and professional during your vehicle's repair process. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent care!
by Sheldon on 11/05/2024updated 11/21/2024Professionalism, knowledge and care of my vehicle.Things are great.Thank you for your wonderful review! We're thrilled to hear that you experienced professionalism, knowledge, and care for your vehicle at Checkered Flag BMW. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service
by Cynthia on 11/04/2024updated 11/21/2024Will Fernandez was super helpful even though they are really busy.Thank you for your wonderful review! We're thrilled to hear that Will was able to assist you and provide helpful service despite our busy environment. Your feedback is greatly appreciated. We hope to see you again soon at Checkered Flag BMW! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Top notch service visit
by Kyle on 11/01/2024updated 11/19/2024Clear communication of service requirementsThank you for your feedback! We appreciate your positive words about the clear communication of service requirements at Checkered Flag BMW. Ensuring our customers are well-informed is our priority. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
First Class
by Andrew on 11/15/2024Professional staff. Sarah Kalifa was amazing to work with and was very knowledgeable about the vehicle I ultimately purchased.Thank you for your kind words! I'm thrilled to hear that you had a great experience with Sarah at Checkered Flag BMW. Her knowledge and professionalism truly make a difference. I appreciate your support and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Our sales experience with Nick was excellent
by Kenneth on 11/16/2024Nick was very good - personable and knowledgeableThank you for the fantastic review! We're thrilled to hear that Nick provided you with a personable and knowledgeable experience at Checkered Flag BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Good service.
by Randy on 11/17/2024Michael Sanchez was very responsive and attentive.Thank you for your wonderful review! We're thrilled to hear that Michael was responsive and attentive during your experience at Checkered Flag BMW. We appreciate your feedback and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Car purchase
by EB on 11/10/2024Friendly staffThank you for your kind words! We’re thrilled to hear that you enjoyed your experience with our friendly staff at Checkered Flag BMW. We always strive to create a welcoming environment for our customers. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Amazing service
by Barry on 10/31/2024updated 11/07/2024Jason was helpful and friendlyThank you for your positive feedback! I'm thrilled to hear that Jason was helpful and friendly during your experience at Checkered Flag BMW. I aim to provide exceptional service, and it's great to know we hit the mark. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Routine maintenance
by Christian on 10/30/2024updated 11/06/2024Easy quick and professional guest lounge is stocked with amenities and plenty of variety at the vending machines the outside area is very nice and clean and very pleasant to smoke cigarettes atThank you for your positive review! We're delighted to hear that you enjoyed our guest lounge and found it to be stocked with amenities. At Checkered Flag BMW, we strive to provide a pleasant environment for all our guests. We appreciate your feedback and look forward to welcoming you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent
by RSD on 10/30/2024updated 11/06/2024Checkered Flag BMW did exactly what they said they would do; car was ready before designated pickup time; Checkered Flag BMW did an outstanding job detailing the car before I picked it up; Reggie Parsels was super helpful and friendly.Thank you for your fantastic review! We're delighted to hear that Checkered Flag BMW met your expectations and had your car ready ahead of time. It's great to know that Reggie provided you with exceptional service and that you were pleased with the detailing. We appreciate your kind words and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
My Checkered Flag BMW Experience
by Marlene on 10/29/2024updated 11/05/2024I like the prompt service and how professional my advisor Joe Hawthorne is and how he keeps me updatedThank you, Marlene, for your wonderful review! We’re thrilled to hear that you enjoyed the prompt service and professionalism of our advisor, Joe Hawthorne. Keeping you updated is a priority for us at Checkered Flag BMW, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
5 stars
by Richard on 10/27/2024updated 11/05/2024Friendly staff felt right at home. No pressure.Thank you, Richard, for your wonderful review! We're thrilled to hear that you felt at home with our friendly staff and appreciated the no-pressure environment at Checkered Flag BMW. We strive to create a comfortable experience for all our customers, and we’re glad you noticed. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW i4
Volkswagen Atlas
BMW 5 Series
Thank you so much for your awesome review, Robert! I'm glad to hear that Nick made your experience at Checkered Flag BMW so positive. It's great to know that he was able to assist you effectively and leave such a lasting impression. We appreciate your feedback and will ensure to recognize his hard work. We hope to see you again soon for your next car purchase! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 07/29/2025