Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
Review type:
Shahul Made the Process Easy and Enjoyable
SUPERB SERVICE
by John T. on 03/18/2025Technician and detail services timely and efficiently completed. Superb customer service from Reggie Parcells and Daniel Davis. Their courtesy and keeping me updated on service progress/status was very professional and appreciated. It's… this type of service that keeps me a Checkered Flag customer!Thank you for your review, John! We truly appreciate your kind words about our technician and detail services, as well as the outstanding customer service provided by Reggie and Daniel. It's feedback like yours that motivates us to continue delivering exceptional service at Checkered Flag BMW. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW oil change visit
by Marquez on 03/17/2025Very Professional and resourcefulThank you for your kind words, Marquez! We appreciate your positive feedback about Checkered Flag BMW and are glad to hear that you found us professional and resourceful. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Tineaka
by Tineaka on 03/08/2025updated 03/17/2025Will is always so friendly and responsive.Thank you, Tineaka, for your wonderful review! We are glad to hear that Will provided you with friendly and responsive service at Checkered Flag BMW. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
February Maintenance
by Jude on 02/26/2025updated 03/05/2025Darrick explained things in details and ensured that I was comfortable.Thank you for your kind words, Jude! We truly appreciate your positive feedback about your experience at Checkered Flag BMW. It's great to hear that Darrick took the time to explain everything in detail and made you feel comfortable. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Making the best of the situation
by Connie on 02/26/2025updated 03/04/2025Jason my service rep was able to get me a loaner in a pinch when my replacement tire wasn't ordered for my appointment so I would have a safe vehicle for the in coming snow storm.Thank you for your wonderful feedback! We're thrilled to hear that Jason was able to assist you with a loaner vehicle during your appointment at Checkered Flag BMW. It's always our priority to ensure our customers have a safe driving experience, especially during inclement weather. We truly appreciate your support and look forward to serving you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Waiting Service
by Kimberly on 02/19/2025updated 02/28/2025Friendly staff, clean environment and reliable serviceThank you for your wonderful review, Kimberly! We’re thrilled to hear that you had a positive experience with our friendly staff and appreciated the clean environment and reliable service at Checkered Flag BMW. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Review
by Veronica on 02/15/2025updated 02/21/2025Staff very courteous and knowledgeable.Thank you for the wonderful feedback! I truly appreciate your kind words about our courteous and knowledgeable staff at Checkered Flag BMW. I'm glad to know you had a great experience, and I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great car buying experience
by Robert on 02/12/2025updated 02/19/2025Hayes went above and beyond his sales duties.Thank you, Robert, for your wonderful review! We are thrilled to hear that Hayes provided exceptional service during your visit to Checkered Flag BMW. We pride ourselves on going above and beyond for our customers, and it’s great to see that reflected in your experience. We look forward to assisting you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Love my X5
by Kelly Way on 02/11/2025updated 02/18/2025It was easy to make an appointment and the friendly customer service given to me when dropping my vehicle off.Thank you for your wonderful feedback, Kelly! We're thrilled to hear that you found it easy to make an appointment and appreciated the friendly customer service at Checkered Flag BMW. Our team strives to provide a great experience, and we're glad we met your expectations. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Quick and fast service
by Jmac on 02/16/2025Quick and easy service advisor kept me up to date of statusThank you for your kind words! We're thrilled to hear you had a quick and easy experience with our service team at Checkered Flag BMW. Keeping our customers informed is a priority for us. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service - terrible smoker loaner
by Charles on 02/04/2025updated 02/11/2025My service advisor Will was excellent and handled everything without any hassle.Thank you, Charles! We're thrilled to hear that Will provided you with excellent service at Checkered Flag BMW. Our team strives to make every visit hassle-free, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience
by Tekya on 02/04/2025updated 02/11/2025The advisor was very knowledgeable and courteous which makes for a great experience. The wait time was too long for the service received but overall the experience was goodThank you for your review! We're thrilled to hear that you found our advisor knowledgeable and courteous at Checkered Flag BMW. We appreciate your feedback regarding the wait time and will certainly take it into consideration as we strive to improve our services. We hope to see you again soon for another great experience! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Top Notch Service
by Tedi on 02/01/2025updated 02/07/2025I appreciate on line scheduling; my service writer Will (in for Reggie) was extremely polite, friendly and helpful. He followed up on all items requestedThank you so much for your wonderful review, Tedi! We're thrilled to hear that you had a great experience with Will at Checkered Flag BMW. It's fantastic to know that he was polite, friendly, and helpful during your service visit. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Service
by Mehdi on 02/01/2025updated 02/07/2025Fast and convenient this timeThank you for your positive feedback, Mehdi! We’re glad to hear that you found your experience with Checkered Flag BMW to be fast and convenient. We strive to make every visit enjoyable and efficient. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Customer Service
by Teresa on 02/01/2025updated 02/07/2025The service that I received was professional and friendly. Great Customer Service from Sales and Service that I really appreciate.Thank you, Teresa! We're thrilled to hear that you received professional and friendly service at Checkered Flag BMW. Your appreciation for our sales and service team means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
New window
by Paul on 02/01/2025updated 02/07/2025Easy to schedule, work done on timeThank you for taking the time to leave a review, Paul! We're glad to hear that you found it easy to schedule your service and that the work was completed on time. At Checkered Flag BMW, we strive to provide efficient and reliable service for our customers. We look forward to seeing you again next time! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
I love my BMW
by Wallace on 02/04/2025Jason Hill always makes sure all work is completed I'm satisfied any problem arises he is there for me.Thank you, Wallace, for your wonderful review! We truly appreciate your kind words about our service at Checkered Flag BMW. It’s great to hear that Jason has been attentive to your needs and ensures everything is to your satisfaction. We look forward to serving you again and hope to see you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
GEAT WORK FLAGSHIP
Great service experience
by Jennifer on 01/31/2025updated 02/06/2025I had a great experience. A consultant was extremely helpful.Thank you for your wonderful review, Jennifer! We're thrilled to hear you had a great experience at Checkered Flag BMW and that our consultant was able to assist you effectively. We appreciate your feedback! Please come and see us again soon. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service!
by Nadine on 01/29/2025updated 02/05/2025Endya was wonderful. Provided updates throughout the entire service visit even when there were delays.Thank you, Nadine! I'm thrilled to hear that Endya provided you with excellent service and kept you informed during your visit. At Checkered Flag BMW, I strive to maintain excellent communication with our customers. I hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Service/Inspection
by Jerome on 01/29/2025updated 02/05/2025Technician was professional and friendly. Service was fast and efficient. Excellent service as always!Thank you so much for your wonderful review! I'm thrilled to hear that our technician provided you with professional and friendly service and that everything was fast and efficient. At Checkered Flag BMW, I strive to deliver excellent service every time. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Oil change
by Sophenia on 01/29/2025updated 02/05/2025Friendly and accurate service. Joe was great!Thank you for your wonderful review! I'm thrilled to hear that you received friendly and accurate service at Checkered Flag BMW. It’s great to know that Joe made your experience a positive one. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Shannon, thank you for your wonderful review! I appreciate your kind words about your experience with us at Checkered Flag BMW, and we're thrilled to hear that you found the process of purchasing your 2026 BMW X5 enjoyable. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 07/18/2025