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Customer Reviews of Checkered Flag MINI

Review type:

Overall service rating

5.0
5 out of 5 stars

(35 reviews)

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35 service reviews
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  • Great Service Team

    5 out of 5 starsby AbnRGR275 on 07/24/2025

    The reception team is top notch, they get you processed quickly and are friendly.

  • Checkered Flag MINI Always Does Great Work

    5 out of 5 starsby HS Norfolk on 06/08/2025

    Daniel Russell was amazing as my service advisor. He took the time to explain everything and checked in with me as I was waiting for my car to let me know how much longer it would take. I have taken my 2014 MINI to Checkered Flag since day one and never had a bad experience. Thank you!

  • Services

    5 out of 5 starsby Nydia on 04/06/2025

    Was ok, they used to rinse the car. They don't have the treatment they used to have.

  • Oil Change

    5 out of 5 starsby Lorien Picou on 03/21/2025
    updated 03/28/2025

    Friendly, Quick, Informative

  • Great Service

    5 out of 5 starsby Tracy on 03/21/2025
    updated 03/28/2025

    Addressed concerns, walked through what they noticed. Daniel was professional and friendly

  • Great dealership

    5 out of 5 starsby Carolyn N. on 03/21/2025

    The employees are very nice.

  • Checkered Flag Service

    5 out of 5 starsby Dale on 02/12/2025

    Focused, courteous, great loaner, on time, quality work, oem parts
  • Very helpful

    5 out of 5 starsby Margaret on 02/02/2025

    The service representative, Daniel, was extremely helpful!
  • Exceptional Service and Clear Communication at Checkered Flag Mini!

    5 out of 5 starsby Scott on 01/27/2025

    I had a great experience at Checkered Flag Mini! The service staff was incredibly helpful and kept me informed about my vehicle's status throughout the process. Their communication and professionalism made the wait easy and stress-free. The coffee is also excellent!
  • My positive experience

    5 out of 5 starsby Angello on 01/09/2025
    updated 01/16/2025

    VERY PROFESSIONAL.
  • Great service

    5 out of 5 starsby Michele on 12/31/2024

    Always friendly and professional, knowledgeable
  • Mini Service

    5 out of 5 starsby Marcia on 12/18/2024
    updated 12/26/2024

    Very professional! Good service
  • Service

    5 out of 5 starsby Jeri on 12/20/2024

    My service advisor - Daniel Russell. The excellent car wash/vacuum. The service provided- state inspection, oil change.
  • Mini Countryman Damaged Tire Replacement

    5 out of 5 starsby Faye on 12/14/2024
    updated 12/20/2024

    Friendly, helpful staff. Kept me informed about the status of the work being performed on my vehicle.
  • Checkered Flag Mini Service

    5 out of 5 starsby Charles on 12/13/2024

    Friendly and professional staff
  • Mini recall service

    5 out of 5 starsby Nathaniel on 11/02/2024
    updated 11/19/2024

    Very polite and professional. Everyone was prepared and my time was respected
  • Great Service

    5 out of 5 starsby Neil on 10/28/2024
    updated 11/05/2024

    Like how the car is washed and vaccumed after service is done
  • Mini Countryman 20K Service

    5 out of 5 starsby Slippery on 10/19/2024

    Quick easy service.
  • Footwell Recall resolved

    5 out of 5 starsby Cindy on 09/21/2024
    updated 10/01/2024

    Very professional. Worked with me, allowing me to wait for service.
  • Great service experience

    5 out of 5 starsby Sloane on 09/08/2024
    updated 09/19/2024

    Everything was done in a efficient and timely manner.
  • Good job, Checkered Flag!

    5 out of 5 starsby Lee on 09/07/2024

    The service manager, Daniel, was terrific. My car came away beautifully cleaned and properly serviced.
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