Checkered Flag MINI

5209 Virginia Beach Blvd, Virginia Beach, VA 23462
Today closed

Customer Reviews of Checkered Flag MINI

Review type:

Overall rating

5.0

(240 reviews)

Customer recommendations:

Yes (45)|No (0)

Write a review: Sales | Service

Pleasant Experience

by Denise on 05/10/2025

My salesperson (Sarah) was amazing! Also, a lady from the dealership picked us up at Enterprise which was very accommodating. The entire process for quick and easy.
Post comment|Report review|Update review
240 reviews
Sort by:

  • 2008 Mini Cooper S

    by Keith on 02/14/2019

    Great tracking of vehicle servicing on your data system. Superior courtesy in all customer transactions. Thourough explanation of servicing required, recommended and performed!
    Post comment|Report review|Update review

  • Very Happy

    by Robert on 02/09/2019

    The friendliest of everyone there. No pressure to force a sale on you. Great atmosphere! Very happy experience there.
    Post comment|Report review|Update review

  • Mini Service

    by Germaine on 01/28/2019
    updated 02/04/2019

    good service, timely status updates, questions answered
    Post comment|Report review|Update review

  • White Glove

    by David on 02/04/2019

    Friendly and very professional. Take time with each customer, making them feel valued and leaving with a great experience. Final bill was less than expected.
    Post comment|Report review|Update review

  • Review

    by Jennifer on 01/10/2019
    updated 01/18/2019

    Quick friendly service
    Post comment|Report review|Update review

  • Great People Equal Great Service!

    by David on 01/17/2019

    Bonnie was excellent and helped make the service experience as painless and easy as possible!
    Post comment|Report review|Update review

  • Love Checkered Flag!

    by Jenna on 01/02/2019

    The service department was professional and courteous, as they always are, and took the time to walk us through exactly what had happened.
    Post comment|Report review|Update review

  • Checkered Flag MINI

    by Carol on 12/28/2018

    Pleasant, Knowledgeable staff.
    Post comment|Report review|Update review

  • A-

    by George on 12/17/2018
    updated 12/28/2018

    Brought my mini in for routine maintenance at 30k mi. Oil and spark plugs changed. Friendly service staff reasonable price but would have been nice if this were covered by the warranty. My car was over 3 yrs old so they got me!
    Post comment|Report review|Update review

  • Great service!!

    by Lisa on 12/13/2018
    updated 12/21/2018

    Very good with keeping me up to date on status of my car.
    Post comment|Report review|Update review

  • Checkered Flag Mini Service

    by Barbara on 12/18/2018

    Friendly personnel, able technicians, prompt service, comfortable waiting room with sustenance.
    Post comment|Report review|Update review

  • Replacement battery

    by Matthew on 11/23/2018
    updated 11/30/2018

    I finally got a loaner without any hassle. Bonnie was great
    Post comment|Report review|Update review

  • Great Service

    by Christy on 11/26/2018

    The service dept. at Mini was great. I was kept updated on the status of my car and the service was completed in a timely manner.
    Post comment|Report review|Update review

  • Another Successful Service Visit

    by MW on 11/17/2018
    updated 11/27/2018

    The professionalism and timeliness of the MINI service team.
    Post comment|Report review|Update review

  • Great service center

    by Kimberly on 11/17/2018
    updated 11/27/2018

    The communication with service department was excellent throughout the process !!! A++ The repairs were made in a timely fashion the car was returned clean and runs great. The staff was extremely friendly and knowledgeable in discussing… issues
    Post comment|Report review|Update review

  • 2013 MINI COOPER S SCHEDULE MAINTENANCE 26 OCT 18

    by Arlene on 11/02/2018
    updated 11/09/2018

    I really appreciate the overall professional service the entire staff provides each time I bring my Mini Cooper in for service. In addition, I appreciate the pick-up and drop of transportation service. Thank you.
    Post comment|Report review|Update review

  • Helpful Service

    by Emily on 11/07/2018

    The digital car report and helpful service from Bonnie.
    Post comment|Report review|Update review

  • Great service

    by Gary on 10/17/2018

    Daniel, the service advisor, told me everything that needed to be done. The work was done in the amount of time that he estimated. He gave an explanation of the warranty of the tire that was replaced. Very professional.
    Post comment|Report review|Update review

  • A querky problem solved

    by Gail on 10/17/2018

    Concern for our schedule, keeping us in the loop, and providing a loaner when repairs couldn't be accomplished by day's end. Always special to get our mini back fresh from a bath!
    Post comment|Report review|Update review

  • Great service in the Mini Cooper

    by Pamela on 10/15/2018

    great service department
    Post comment|Report review|Update review

  • Service Review

    by Anne on 10/04/2018

    I like knowing the car is being taken care of so I don't have to worry or be concerned about it. The service manager and all the staff are never too busy to be friendly.

    • Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

      by dealerreply on 10/16/2018

    Post comment|Report review|Update review
Show More Reviews
Write a sales reviewWrite a service review
About our dealership

What shoppers are searching for

Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top