Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
Review type:
My BMW x3
Quick and fast service
by Jmac on 02/16/2025Quick and easy service advisor kept me up to date of statusThank you for your kind words! We're thrilled to hear you had a quick and easy experience with our service team at Checkered Flag BMW. Keeping our customers informed is a priority for us. We look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent service - terrible smoker loaner
by Charles on 02/04/2025updated 02/11/2025My service advisor Will was excellent and handled everything without any hassle.Thank you, Charles! We're thrilled to hear that Will provided you with excellent service at Checkered Flag BMW. Our team strives to make every visit hassle-free, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience
by Tekya on 02/04/2025updated 02/11/2025The advisor was very knowledgeable and courteous which makes for a great experience. The wait time was too long for the service received but overall the experience was goodThank you for your review! We're thrilled to hear that you found our advisor knowledgeable and courteous at Checkered Flag BMW. We appreciate your feedback regarding the wait time and will certainly take it into consideration as we strive to improve our services. We hope to see you again soon for another great experience! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Top Notch Service
by Tedi on 02/01/2025updated 02/07/2025I appreciate on line scheduling; my service writer Will (in for Reggie) was extremely polite, friendly and helpful. He followed up on all items requestedThank you so much for your wonderful review, Tedi! We're thrilled to hear that you had a great experience with Will at Checkered Flag BMW. It's fantastic to know that he was polite, friendly, and helpful during your service visit. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Service
by Mehdi on 02/01/2025updated 02/07/2025Fast and convenient this timeThank you for your positive feedback, Mehdi! We’re glad to hear that you found your experience with Checkered Flag BMW to be fast and convenient. We strive to make every visit enjoyable and efficient. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Customer Service
by Teresa on 02/01/2025updated 02/07/2025The service that I received was professional and friendly. Great Customer Service from Sales and Service that I really appreciate.Thank you, Teresa! We're thrilled to hear that you received professional and friendly service at Checkered Flag BMW. Your appreciation for our sales and service team means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
New window
by Paul on 02/01/2025updated 02/07/2025Easy to schedule, work done on timeThank you for taking the time to leave a review, Paul! We're glad to hear that you found it easy to schedule your service and that the work was completed on time. At Checkered Flag BMW, we strive to provide efficient and reliable service for our customers. We look forward to seeing you again next time! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
I love my BMW
by Wallace on 02/04/2025Jason Hill always makes sure all work is completed I'm satisfied any problem arises he is there for me.Thank you, Wallace, for your wonderful review! We truly appreciate your kind words about our service at Checkered Flag BMW. It’s great to hear that Jason has been attentive to your needs and ensures everything is to your satisfaction. We look forward to serving you again and hope to see you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
GEAT WORK FLAGSHIP
Great service experience
by Jennifer on 01/31/2025updated 02/06/2025I had a great experience. A consultant was extremely helpful.Thank you for your wonderful review, Jennifer! We're thrilled to hear you had a great experience at Checkered Flag BMW and that our consultant was able to assist you effectively. We appreciate your feedback! Please come and see us again soon. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service!
by Nadine on 01/29/2025updated 02/05/2025Endya was wonderful. Provided updates throughout the entire service visit even when there were delays.Thank you, Nadine! I'm thrilled to hear that Endya provided you with excellent service and kept you informed during your visit. At Checkered Flag BMW, I strive to maintain excellent communication with our customers. I hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW Service/Inspection
by Jerome on 01/29/2025updated 02/05/2025Technician was professional and friendly. Service was fast and efficient. Excellent service as always!Thank you so much for your wonderful review! I'm thrilled to hear that our technician provided you with professional and friendly service and that everything was fast and efficient. At Checkered Flag BMW, I strive to deliver excellent service every time. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Oil change
by Sophenia on 01/29/2025updated 02/05/2025Friendly and accurate service. Joe was great!Thank you for your wonderful review! I'm thrilled to hear that you received friendly and accurate service at Checkered Flag BMW. It’s great to know that Joe made your experience a positive one. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Service
by BMW X6 on 01/28/2025updated 02/04/2025Actually being able to communicate with service representative, the phones are now being answered with a live person.Thank you for your positive feedback! We're glad to hear that you found our service representatives accessible and that your calls are being answered promptly at Checkered Flag BMW. Communication is important to us, and we appreciate your recognition of our efforts. We look forward to assisting you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Amazing customer service!
by Shanell on 02/03/2025I liked the fact that Endya kept me posted on what was going on with my car. She was professional and communicated with me on a step by step bases. Always told me she was available if I needed her for any needs regarding my vehicle. She… definitely gave a great impression for the company. 10/10Thank you so much for your wonderful review! We are thrilled to hear that Endya provided you with excellent communication and professionalism during your experience at Checkered Flag BMW. Your satisfaction is our priority, and it’s great to know she left such a positive impression. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Edmonds . Com
by Lillian Katz on 01/24/2025updated 01/31/2025Friendly & spent time for my needsThank you for your wonderful review! We at Checkered Flag BMW are thrilled to hear that our team was friendly and attentive to your needs. We appreciate your support and look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Trade-in of 2025 BMW X1 for 2025 BMW 330i
by Sheila on 01/23/2025updated 01/31/2025I came in the trade-in the BMW X1 that I purchased in October 2024. The salesman was very helpful in conducting this transaction. I'm now a owner of a 2025 BMW 330i. That I'm very happy with.Thank you, Sheila, for your wonderful review! We're thrilled to hear that you had a positive experience trading in your BMW X1 and that you're now enjoying your 2025 BMW 330i. Our team at Checkered Flag BMW strives to provide excellent service, and it's great to know that our salesman was helpful throughout your transaction. We look forward to seeing you again in the future! Enjoy your new ride! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great customer service
by Joseph on 01/31/2025Serrvice provider (Joe Hawthorn) kept me informed with every aspect of what was needed to be done and as well as expected completion time for my vehicles.Thank you for your wonderful review, Joseph! We're thrilled to hear that Joe kept you informed throughout the process and that your service experience with Checkered Flag BMW met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Positive experience
by Nelson on 01/28/2025The technician was up front about repairs and costThank you for your feedback, Nelson! We're glad to hear that our technician was transparent with you about the repairs and costs. At Checkered Flag BMW, we strive to provide clear communication and excellent service. We appreciate your support and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Very satisfied
by Todd on 01/28/2025Joe, my service advisor, was especially helpful. The appointment was timely honored and the estimated wait time was accurate.Thank you, Todd, for your wonderful feedback! We're thrilled to hear that your experience with Checkered Flag BMW was positive and that Joe provided you with exceptional service. It's great to know that your appointment was handled promptly and that we met your expectations with accurate wait times. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
good
by David on 01/21/2025updated 01/28/2025quickThank you for your review! We appreciate your support of Checkered Flag BMW and look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Service department review
by Trisha on 01/27/2025Transparency, friendliness, quality of service…I have a BMW dealer closer to my home but I prefer the customer service at Checkered Flag.Thank you so much for your wonderful review, Trisha! We're thrilled to hear that you value the transparency, friendliness, and quality of service at Checkered Flag BMW. It's always our goal to provide the best experience for our customers. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Thank you for your fantastic review, Ealecia! I am thrilled to hear that Aali provided you with such attentive and detailed service at Checkered Flag BMW. Our team strives to ensure every customer feels valued, and it's great to know Aali met your needs so well. We look forward to welcoming you back soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 08/28/2025