Customer Reviews of Safford Hyundai Springfield
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28 sales reviews
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Very Pleased
by IP on 06/25/2022This dealership really blew me away with the ordering and delivery of my daughter vehicle. She’s very pleased with the vehicle and back on the road now.Field of Spring @ SHS!
by Blick on 03/23/2022Dakota and Terry were thoroughly professional and responsive to questions and concerns.Outstanding!!!!!
by webco on 03/21/2022This dealership is a well organized "TEAM" of professionals.Go to Siemon he is amazing
by Siemon Briosos on 03/20/2022He was really amazing he even helps u after the purchase of its in his power and really good understanding and Communication we did like him a lot!!😊New Hyundai
by KLM on 03/10/2022I just bought a new Hyundai Santa Fe from Safford Hyundai of Springfield VA. I was very pleased with the straightforward way our salesman Leon Pye conducted the transaction. He was very helpful and knowledgeable. I will come back the next… time I need a new car.Sales
by 2022 Sonata Limited Quartz on 12/19/2021Excellent customer service. PJ was absolutely amazing. Finance was great and the over all experience was top notchQuality Sales Representation
by Paul Z on 11/26/2021Michael knew the Tucson versions very well. He was able to answer all of my questions. He found the vehicle within my price range and my requirements. Very professional and personable individual. He took the extra step to deliver my… vehicle to my house.Dakota was very helpful and his knowledge on car was great!
by Mex on 10/20/2021Ask for Dakota! You will not be disappointedGreat team and experience!
by Becca1 on 08/13/2021I got a 2022 Hyundai Tucson this past week and Leon was awesome!! His manager Bryan was great as well and Terry who handled the finance part was super nice and helpful too! The process was fast and smooth! I highly recommend!Tucson
by Madiha Amarkhil on 06/29/2021I recently purchased Tucson Hyundai 2022 from Safford Springfield. I had an excellent experience. They listened to me and gave me a lot of options to choose from. They didn’t make me feel rushed or pressured. The salesperson, Alex, was very… attentive and professional. The price was as listed on their website, with no new/last-minute surprises.2022 Tucson
by Toni Keller on 06/27/2021Tevin was informative, friendly, quick - not a lot of down time, which can be boring. Financing went smooth - just a lot of questions on extra services- which was not necessary. Came to his dealership based on reviews. Did not disappoint.Great car buying experience
by Lewis on 06/26/2021Chris made my car experience exceptional!Great Experience!
by TNH on 06/23/2021The Stafford Hyundai team was awesome. First new car in quite some time. Everything was explained clearly. The team was friendly! Special thanks to Mike, Justin and Terry!Amazing!
by Katherine Richardson on 06/18/2021Tevin is the most attentive salesperson and helped us get our vehicle. We truly appreciate his hard work and dedication! He’s also great with kids so don’t let them stop you from going to get a vehicle from Tevin G!Seller was great!
by JB on 04/08/2021Dee was great! Very professional and patient. If I go back and purchase again from this dealership. I would look for him.Stress free experience
by KBH on 08/27/2020I had a great experience working with Charme to buy a new Palisade. I didn’t feel any pressure and there was no haggling over the cost. I would highly recommend this dealership.Quality cars and professional salesmen
by Go to Safford on 03/19/2020We had a seamless car buying experience at Safford Hyundai with Ben. We told him in advance the options we were considering and he pulled up a bunch of research to show us the differences. He was very knowledgeable and got us the car we… wanted.Leased a 2018 Elantra -- Fast n' Reliable Service
by Zindoggy on 02/01/2019Daniel was very efficient in streamlining the car buying process. Would recommend if you believe in the employee-customer relationship.Great experience in new car buying
by Tippi29 on 01/08/2019Had excellent service with sales with Alex Bucur.Sales manager Scott went overboard to get the best deal.Everyone at Safford was polite and so helpful.High marks for all.Horrible insane and absurd experience with Scoot and Brian
by mariaandnelson on 11/22/2018Walk in on October 7, 2018, and we were welcome from the salesman at the time after a test drive a few Santa Fe SUV's we decide to purchase a model from the showroom, before complete the purchase, we request and tow hitch to be install, and… ask about interest rates. they quote us at 5% interest, and at the end, they sold us a 5.99% that was the first negative impact of our experience. Second, we were told by Bryan that the tow hitch will cost us about $250.00 and we don't have to worry about that, he promised and promised, make us believe that we will get a deal in tow hitch, later on, he either offer to us that he will try to get us an employee discount. LIE LIE LIE !!! after the purchase, on our way home, we find out that a tail light was not working, and told us to come back next day to get it to fix, and same time will discuss the tow hitch installation. we came back and got a quote for a tow hitch $1,180.00 (insane) another LIE LIE LIE he then, told me he will try to talk to parts, manager or whoever to get the price lower, NEVER HAPPEN, keep calling him to ask about it, till today 11/22/2018 he never calls back, his answering system is not set up yet, so unable to leave a message. call last time and they transferring my call to Scott, he was upset for a lower review left before and did not help at all, Scott, instead of help, he sends me to Uhaul to get a cheaper price, by saying that he can't lower price. After we purchased a $38,900.00 Santa Fe Sport 2.0T ultimate AWD, I think that a few dollars discount wouldn't hurt. this is the worse customer service we had ever received from a retailer, including from a manager. we'll definitely not recommend anyone to deal with this kind of people (absurd) If I had a chance to leave a negative stat feedback instead of 1 star, I would do it. Stafford Hyundai of Springfield does not need employees like them period! they need to find a job that fits them better, they can't treat a customer and offer customer satisfaction after a purchased. WE ARE NOT HAPPY AT ALL WITH THEIR SERVICE AND THE WAY THEY TREAT US. WORSE SERVICE EVER! Lastly, Called parts department and quote me the tow hitch for $449.00 plus tax, and service department quote $675.00 for installation, comparing with another reputation dealer at $399.00 (including parts and labor). I hope this will help many new buyers to understand the way they work, and to make sure to think about before they deal with them. (SCOTT VERY RUDE, AND BRYAN UNEXPERIENCED) Unfortunately there nothing I can do to return this car to them and buy it from someone that really need my business. (we don't need to be contacted from the dealer) damaged is done, they have their chance to fix this before this feedback. Maria and JuanBest Dealership for Service
by CareerStudent on 08/28/2018I always get amazing service at Safford Hyundai. They go out of their way to get the answers when I have questions. Their client care is authentic and they are really great at being empathetic to customer needs. Even the service technicians… will vocalize their expertise if they have something helpful to share. I appreciate that nearly everyone engages us consumers in that way. I have never once felt as though the service team or sales department tried to make me overpay or pay for something that I didnt need. I am always researching and scrutinizing those kinds of things before I go in. If someone offers me something extra and I say, no thanks, they say no problem, just wanted to make sure you knew all your options. It feels like they treat the customer the way they would wanted to be treated if it was their day off and they walked into a dealership to get help.
Hyundai Santa Fe
Hyundai IONIQ 5
Hyundai Elantra Hybrid
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About our dealership
Thank You for Choosing Safford Hyundai of Springfield
Safford Hyundai of Springfield located at 7615 Loisdale Road Unit A Springfield, VA 22150. Safford Hyundai of Springfield is the 9th location for the Safford Automotive Group, and our first Hyundai dealership. Built brand new from the ground up this Hyundai store is one of the largest on the east coast. We have filled every department with the latest technologies to help make your shopping experience as easy as possible.
Our location is conveniently located just off the intersection for Interstate 95, 395, and 495 on Loisdale Rd, Springfield, Virginia. This location is easy to access for our Alexandria, Arlington, and Fairfax customers. Find easy directions or give us a call at 703-776-9040.
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (4)
- English
- Arabic
- Korean
- Spanish