Customer Reviews of Haley Toyota
Review type:
Wonderful Employees
by Sandra on 04/30/2022Nathan wonderful as usualExcellent sales team
by Nellie on 04/30/2022Very pleasant to work with BJ Edwards! He did everything he could to get us vehicle, working with our down payment needs and answered all my questions and concerns. I’m from out of state and he made it possible for me to help daughter… acquire used car at great price! Shopped for days and BJ is the only sales representative to actually call me to help!Thank you so much for taking the time to leave us a review! We know BJ truly appreciates your kind words as well. Stay safe!
5000 mile maintenance
by Deborah on 04/20/2022updated 04/29/2022Your employees were all courteous and on the ball. I have never had a bad experience at Hayley.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
2010 Tundra inspection
by James on 04/29/2022Good folks.Thank you so much for rating us the perfect rating! We appreciate you!
Recommend Haley for staff
by JWOC on 04/28/2022quick service of car and state inspection Mary is always great in customer service!!Thank you so much for taking the time to rate us five stars. We really appreciate it! We look forward to working with you again in the future.
Thank you for this amazing review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley Toyota of Roanoke
by Jacob_2022 on 04/23/2022We shopped around online and Haley Toyota had the most available inventory compared to other dealerships. We called ahead of time to set an appointment and we were greeted with care as soon as we walked in. Anthony McCain was our salesman… and he was great. We didn’t feel pressured and he took our concerns into account when it came to buying our vehicle. The process was overall smooth.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
20,000 mile check
by Chris on 04/23/2022Patty Dietrich is a great service rep, she is always very helpful and understands any concerns that you may have.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley Toyota
by William on 04/23/2022You did a great job. I was impressed with the entire teamThank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
2018 Toyota Avalon maintenance check-up
by Gloria on 04/22/2022Appointment scheduled in advance. Car was taken immediately after arrival. Paperwork was completed efficiently. Wait time was reasonable. All staff is extremely courteous.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley- 04/21/22
by Lisa on 04/22/2022Friendly and expert staff.Thank you so much for sharing! We appreciate your kind words.
Wonderful experience!!
by LarryS on 04/21/2022The overall experience was second to none. Bill Ould was outstanding, from start to finish. He represents Haley Toyota extremely well and expedited the process on a very timely manner. I got exactly what I wanted and he was instrumental in… my purchase decision. Great facility and wonderful people throughout the purchasing chain.Larry, thank you so much for taking some time out of your day to leave us a wonderful review! We look forward to working with you again in the future.
RAV4 2015
by Teresa on 04/20/2022Professional service and personnel, I was kept informed of my vehicle progress and called with any questions before extra service was performed.Teresa, thank you for sharing!
Camera service
by John on 04/20/2022The service person took the time to listen to me and answered all my questions.John, thank you so much for taking some time out of your day to share your five-star experience!
See Casey and the team for an easy new car purchase
by Kameron on 04/19/2022Everyone was easy to work with and wasn't pushy about adding things I didn't want to the new car. Everything went really smoothly and I didn't pay over msrp. Definitely planning on coming back when the wife is ready for a new ride!Kameron, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley Toyota
by Larry on 04/18/2022Professional and explain what I need and are understanding.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
My car appointment on 4/15/2022
by Philip on 04/17/2022Every aspect of my service appointment went well. and the service advisor(Seth Parris) made sure that I was satisfied with everything before I left with my car.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Excellent Experience
by Bernard on 04/16/2022Brooke in the collision repair shop was very helpful in keeping me informed of the progress while my Highlander was in the shop.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
painless
by James on 04/16/2022painlessThank you for this amazing review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Toyota RAV4
by Mark on 04/14/2022straight forward. Realizing things have changed a lot over the past couple of years. The price is the price so you kinda take it or leave it.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
review
by Rebecca on 04/13/2022Could wait for my car to be serviced.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Haley is a great place to get service for your Toyota
by Herbert on 04/11/2022Always a pleasant friendly atmosphere to wait while service is being preformed on my cars. I don't mind the wait and it is usually not too long. The work has a always been done right.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.
Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.
Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
Sandra, thank you very much for rating us 5 stars. We appreciate you and your business!
by Julia Bogdan on 05/03/2022