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Customer Reviews of Haley Toyota

Review type:

Overall rating

1.0
1 out of 5 stars

(1 review)


Customer recommendations:

Yes (0)|No (1)

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The following reviews are more than two years old. They are not included in the overall rating.
2770 reviews
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  • John Whitcomb

    5 out of 5 starsby John on 06/27/2022

    organized team work....
    • Hi John, thank you so much for the review. We look forward to serving you again soon!

      by Julia Bogdan on 06/30/2022

    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/30/2022

  • Repair

    5 out of 5 starsby Kevin on 06/26/2022

    Quick and efficient
    • Thank you for this amazing review! I really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/30/2022

  • 2013 Rav4

    5 out of 5 starsby Thomas on 06/26/2022

    A comfortable place to wait Work done in a timely fashion
    • Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/30/2022

  • Great experience!

    5 out of 5 starsby Dennis on 06/29/2022

    Didn’t charge me for work not needed.
    • Hi Dennis, thank you so much for the review. We look forward to serving you again soon!

      by Julia Bogdan on 06/30/2022

  • Love Toyota!

    4 out of 5 starsby Jerry on 06/29/2022

    Great sales people. Quality product.
    • Thanks for the review, John. We will share this with the team!

      by Julia Bogdan on 06/30/2022

  • 20k service

    5 out of 5 starsby Keith on 06/25/2022

    Timely
    • Thank you for this amazing review! I really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/28/2022

  • Efficient

    5 out of 5 starsby Peter on 06/25/2022

    Easy drop off and pick up. But I think they forgot to grease the sliding doors as requested.
    • Thank you for this review! I really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/28/2022

  • My first experience with Haley Service

    4 out of 5 starsby Gary on 06/25/2022

    Good communication, thorough and professional work. But I did not feel right giving 5 stars based on a single experience.
    • Thank you for this review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/28/2022

  • Haley Review

    5 out of 5 starsby Terry on 06/23/2022

    polite friendly, empathy, and fast!
    • Thank you for this amazing review! We really appreciate your business and hope to work with you again in the future! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/27/2022

  • 40,000 Mile Service

    5 out of 5 starsby David on 06/23/2022

    Fast, professional service. Friendly attendants
    • It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/27/2022

  • Satisfied Customer

    5 out of 5 starsby Carl on 06/22/2022

    Got appointment when I needed it. Fast efficient service.
    • It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/27/2022

  • Another Great Buying Experience from Haley Toyota

    5 out of 5 starsby Jeremy on 06/22/2022

    There was no pressure whatsoever. It was a very pleasant experience. Todd was very informative but was not pushy. When the deal went into the next day, he kept me informed as to what was happening and when things finally got approved, while he was waiting for me to arrive, he got the car detailed and ready to go so I didn't spend a lot of time at the dealership when I got there.
    • So glad you had a great experience, Jeremy. Hope to see you again in the near future!

      by Julia Bogdan on 06/24/2022

    • Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/24/2022

  • No need to go anywhere else, Hayley Toyota of Roanoke takes care of it all!

    5 out of 5 starsby Amy on 06/21/2022

    I appreciated that Keith, my salesman, and Chuck were willing and able (at almost any hour) to answer all my questions and ease my concerns either via pleasant phone conversations or through emails. Their going the extra mile really did leave me with a positive buying experience.
    • Hi Amy, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

      by Julia Bogdan on 06/22/2022

  • oil change

    5 out of 5 starsby Ken on 06/19/2022

    Dealership was clean
    • Thank you for the perfect rating!

      by Julia Bogdan on 06/21/2022

  • Have a nice day

    3 out of 5 starsby Rawley on 06/18/2022

    Service advisor was very good and made sure i understood that there was a recall and informed about battery.
    • Thank you so much!

      by Julia Bogdan on 06/21/2022

  • Great experience with Nice employees who were helpful

    5 out of 5 starsby Rick on 06/18/2022

    Nice people. Easy to work with - love the wait area - nice friendly place
    • Thank you!

      by Julia Bogdan on 06/21/2022

  • Great place!

    5 out of 5 starsby Thomas on 06/18/2022

    Great place to relax while cars are in service.
    • Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/22/2022

  • Professional and On Time!!!

    5 out of 5 starsby Jahkya on 06/17/2022

    Jaymie goes above and beyond for the customer! She is efficient and listens to what the customer is looking for! She is AMAZING!!
    • Thank you so much for taking the time to share! We are so happy to hear it.

      by Julia Bogdan on 06/21/2022

  • Fast and friendly

    5 out of 5 starsby Michael on 06/17/2022

    Fast, friendly and always courteous and easy to deal with.
    • Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 06/22/2022

  • Tacoma

    4 out of 5 starsby Robert on 06/16/2022

    Ease of in and out for service
    • Thank you so much for the kind words!

      by Julia Bogdan on 06/20/2022

    • Thank you so much for the kind words!

      by Julia Bogdan on 06/20/2022

  • Always Great Service!!

    5 out of 5 starsby Gammy on 06/16/2022

    It was the first time I came out without a bill! I had coverage for the oil change, the inspection and rotation of tires was free!
    • Hi Gammy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day!

      by Julia Bogdan on 06/20/2022

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About our dealership

No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.

Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.

Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!

Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store