Customer Reviews of Haley Toyota
Review type:
Satisfied
by Helen on 08/25/2021Quick, efficient, safe service.Flawless visit!
by Angelica on 08/25/2021I was a walk in and she managed to squeeze me in for a quick tire change.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
good service
by Richard on 08/24/2021clean waiting areaWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Automotive Repair.
by Edward on 08/24/2021Total experience was exceptional. Automotive Service, customer service and attitude by all.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Collision Department is Awesome & Very Quick Turnaround Service!
by Jeff on 08/24/20212 week turn around service from the collision department, which I think is excellent.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Recall Rave Review
by Joyce on 08/23/2021Service people were knowledgeable and kind. They checked me in promptly and checked me out promptly too. My service was a recall and it was handled quickly.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Rating
by Kevin on 08/23/2021Jimmy Collier treated us like we were buying a $ 90,000 automobile instead of a $ 9,000 one. He was great. My future son in law was nervous, having never bought a car before and Jimmy made him feel not only at home, but also important.Hi Kevin and thanks for the great feedback! We're very happy that Jimmy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Vehicle Repair
by Thomas on 08/22/2021Prompt attention to my vehicle needs and repairs. Provided a loaner vehicle because repairs could not be accomplished in one day.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Trust worthy dealer
by Alexander on 08/22/2021Friendly service personalWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Professional Service Dept
by Betty on 08/21/2021Great organization & prompt communicationWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Great A1 Service Department
by Wanda on 08/21/2021I appreciate the ease of making appointments, friendliness of the service advisors, and thoroughness of vehicle inspections. They have done all service on our Sienna since we purchased it.Thank you for the positive review, Wanda and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
A truly great experience!
by Randall on 08/20/2021Everyone was very helpful, professional, and personable. The service was very thorough from stem to stern and was done very quickly.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
could be better
by Vickie on 08/20/2021Fairly quick. No water in vending machine even though I watched him fill the machine. No coffee. A young man approached everyone about a fundraiser ! Like a street vendor in the building ! 2 of the questions below are N/A but I have to… answer. My car is under warrentyVickie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Great service
by Michael on 08/19/2021Easy in and out, friendly people, nice waiting roomMichael, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
2018 Sequoia
by Greg on 08/18/2021Efficient and easyWe really appreciate your feedback, Greg. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
New Car Purchase
by Marianne on 08/16/2021The salesman "Todd" was just wonderful. With his knowledge, great personality and treating me like a person and not just a number for a sale. It went so very well, the entire process.Hello Marianne and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Great Salesperson
by Mallory on 08/15/2021My salesperson Jamie was awesome. She made sure I got a good deal and was very nice and welcoming.Thank you for your great review, Mallory! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Patsy Simmons
by Patsy on 08/13/2021Service with a smileWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Would definitely recommend, IF they can get more inventory in.
by Dennis on 08/12/2021Very professional service, truck back when promised.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
Fabulous service!
by Tiffany on 08/10/2021Always pleasant and knowledgeable.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
This is my third Toyota purchase from Haley Toyota and been happy every tim
by Michael on 08/07/2021Usually buying a car is a unpleasant experience. Chef Jeff made it fun and easy. Even got a bag of fresh vegetables in the deal.Thank you for your great review, Michael! We're glad that Jeff could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.
Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.
Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
by Haley Toyota on 08/27/2021