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Customer Reviews of Haley Toyota

Review type:

Overall rating

1.0
1 out of 5 stars

(1 review)


Customer recommendations:

Yes (0)|No (1)

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The following reviews are more than two years old. They are not included in the overall rating.
2770 reviews
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  • Service

    5 out of 5 starsby Sandra on 12/15/2021

    Excellent service
    • Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/17/2021

  • Great experience all around!

    5 out of 5 starsby Leisa_Matherly on 12/15/2021

    The friendliness and helpful attitude of Dave, the ease of working with the finance department and the overall effort of everyone to find me the perfect car
    • Thank you Leisa, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/17/2021

  • Recent Service Experience

    4 out of 5 starsby Ronald on 12/15/2021

    Vehicle was ready when promised.
    • Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please don’t hesitate to contact us or visit us if you need anything else. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/17/2021

  • good

    5 out of 5 starsby Lesley on 12/13/2021

    very helpful
    • Thank you for this amazing review! We really appreciate your business. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/15/2021

  • Mr.

    4 out of 5 starsby NJK on 12/14/2021

    My service coordinator, Mary, is always pleasant, & I appreciate her no-nonsense style.
    • Thanks for the great feedback! We're very happy that Mary was there to give you the customer service we know you deserve! Thank you for choosing Haley Toyota of Roanoke and we look forward to seeing you again! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by NJK on 12/16/2021

  • Outstanding Service

    5 out of 5 starsby Chris on 12/09/2021

    Outstanding service and very quick and extremely friendly customer service. I'm very satisfied with all the work that I've gotten done. Thanks
  • Another good experience

    5 out of 5 starsby Donald on 12/08/2021

    quick and professional service
    • Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/09/2021

  • Maintenance

    5 out of 5 starsby Ray on 12/07/2021

    The maintenance that I came for was completed and explained.
    • Ray, thank you for the feedback! We are happy to hear about your positive experience at Haley Toyota of Roanoke, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/09/2021

  • Car Serviced

    5 out of 5 starsby Robert on 12/07/2021

    Good service was able to wait for the work to be completed
    • Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/09/2021

  • Haley is the Best

    5 out of 5 starsby Erik on 12/07/2021

    Wayne is a top notch salesman, and Matthew Gibson is the best finance manager.
    • Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/09/2021

  • Satisfied

    5 out of 5 starsby Randy on 12/06/2021

    Fast, friendly and clean.
    • We appreciate the kind words, Randy. We look forward to seeing you again in the future! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/08/2021

  • Very Simple

    5 out of 5 starsby MFD on 12/04/2021

    Keith was excellent in how simple he made it for us.
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 12/07/2021

  • Best Service

    5 out of 5 starsby Mike on 12/04/2021

    Love our service writer
    • We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 12/07/2021

  • First Service Experience

    5 out of 5 starsby JMSC on 12/03/2021

    All of the service personnel were helpful, courteous and efficient. It was my first Haley service experience and I was impressed with the spacious lounge, seating, wi-fi and children's play areas.
    • Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 12/07/2021

  • Everything was done on time which allowed me to get back on the road

    5 out of 5 starsby Donald on 12/03/2021

    Fast! Car washed Assistant Service manager (Nathan Gilenson) very helpful
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 12/07/2021

  • Nice.

    5 out of 5 starsby Tristram on 12/02/2021

    Had several things worked on my truck, and even with some complications due to wear and a dork previous owner, the service team was open with communication and was able to fix the issues in a timely and professional manner. Great job. Great service.
    • Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/06/2021

  • Satified Customer for first service

    5 out of 5 starsby Mary on 12/02/2021

    Everyone was pleasant, friendly, helpful, etc.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/06/2021

    • I had been told how great Haley Toyota is by friends and neighbors. My first experience with Haley was the VERY nice and friendly sales associate, JayT. She really worked with me to find the car I wanted. The Service department was equally as nice and good. I am glad I followed the advice of a neighbor if my son's and my neighbor. I look forward to a good relationship with Haley!!!!!!!

      by Marianne Russell on 12/07/2021

  • Dependable, Friendly Service Department

    5 out of 5 starsby Chris on 12/02/2021

    Service rep was great. Basic vehicle service, but was was excellent.
    • Chris, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/06/2021

  • P. Brown

    5 out of 5 starsby Phillip on 11/30/2021

    Very courteous maintenance personnel, reasonably quick service, nice customer waiting area and facilities.
    • It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota of Roanoke on 12/02/2021

  • Happy Customer

    5 out of 5 starsby John on 11/29/2021

    Very well organized... class act..
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 12/01/2021

  • Keep up the great work!

    5 out of 5 starsby JB on 11/28/2021

    You make it very easy to set up and confirm an appointment. The staff is friendly and helpful.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Haley Toyota of Roanoke! Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com

      by Haley Toyota on 11/30/2021

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About our dealership

No matter what type of vehicle you’re looking for, Toyota has a wide range of vehicles from affordable commuters, like the Toyota Corolla, to even high-performance pickup trucks like the Toyota Tundra. For even more choices, we also carry a wide range of used vehicles.

Beyond car sales, we are a full-service dealership. After you pick the car that’s right for you, our team will help you get approved for financing and find a payment plan that works for your budget. Our dealership also has a fully staffed service department with Toyota certified technicians that will be able to keep your car running just like new.

Conveniently located at 1530 Courtland Road NE, Roanoke, VA, Haley Toyota of Roanoke is here to meet all of your car-buying needs, and we would love to welcome you to our store. Come and see us at your earliest convenience, and we can get you behind the wheel for a test drive!

Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store