Mercedes-Benz of Richmond
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Customer Reviews of Mercedes-Benz of Richmond
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Armani
by Rebecca Kearney on 05/06/2025
So I love Mini Coopers, who knew I would find the mini for me at Mercedes Benz of Richmond. Armani, she is most likely the best Mercedes specialist and helped me with my mini purchase and was spot on w all my questions.
When I need to… move to a Mercedes. Armani is my go to at MB Richmond. Take advantage of her experience and professional.
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The following reviews are more than two years old. They are not included in the overall rating.
136 reviews
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Worth it
by JayD on 08/13/2021We travelled a good distance to have our vehicle serviced here. The experience was super. Everyone seems down to earth. Even though a few mistakes were made, the staff here worked together to make everything right. I am refreshed in… knowing that good business and people still exist. Kudos to Justin Gray!B Service
by Charles Rufus on 08/06/2021Steve Hunewell is my guy, he is absolutely great! When ever I text him, he responds with a direct answer. I enjoy taking my S550 in for service knowing that Steve will take care of my vehicle or with transportation. In and out with no… hesitation. He provides very professional service.My Sales Rep is better than yours
by Danielle Koger on 05/26/2021Cheryl Bowman is the best. This is the first time I have dealt with a sales rep that actually listened, took time to answer all my questions, and had lots of patience after I changed my mind at least 3 times. You are truly treated with… luxury.Owner
by Charles on 05/16/2021Mercedes of Richmond is very good. They do what they promise to do. No one does it better, or as good.Completely Satisfied
by PC Branch on 03/10/2021Kervin Ridgely and the staff exceeded all expectations from my initial visit to my purchase.Brake Service
by Rufus Charles on 02/03/2021updated 02/10/2021The service professionalism was excellent very impressed.Quality of Service
by Jason H 1121 on 01/18/2021The quality of service provided was excellent!! I have not had any complaints on what was provided. The facility is always clean (sterile) and relaxing. All of the service providers were very friendly and very helpful.A
by Harold Johnson on 01/08/2021I received excellent service and was treated like a long time Mercedes owner should be! HLJWonderful experience
by SueKay Kent on 01/05/2021We are always pleased with the service at McGeorge Mercedes! Friendly people and great work!Regular maintenance
by Liz Siebers on 12/30/2020My regular maintenance appointment at McGeorge Mercedes Benz was a very nice experience. I appreciate the use of a loaner car so I can go about my regular routine while my car is in the shop. The technicians are right there to help you from… drop off to pick up, and even helped me move my belongings from my car to the loaner car and then back again. The service is excellent in all regards!friendly and efficient
by DP on 12/29/2020They make it easy to get your car serviced with many service requests being handled while you wait.Schedule A service
by Schedule A service on 12/28/2020I was disappointed that the wood grain on the center console for a 2016 E400 was not available for replacement, but all other service / requests were addressed.10K mile Service
by Suhail A on 12/22/2020Good overall experience. Staff is super friendly.Roadside Assistance
by Ben Humphreys on 11/04/2020Sean did a Excellent job helping me jump my battery. I really appreciate Mercedes Service!Mercedes E500 Repairs 09/04/2020
by Bilal Yasin El Amin on 09/12/2020Overall I am pleased with the repairs. The cost of the repairs ($6,522.98) set me back a bit, but considering the extent of repairs that were needed, I was not completely surprised. I was positively impressed by the courtesy of all… personnel, especially Sherry Moore. Please give her a raise and promotion.Great service
by Charlotte Johnson on 09/11/2020Outstanding service. In and out.Great car buying experience
by jdambro on 08/26/2020Back and forth email negotiations with Rory Samson. Quickly settled on a price and the car was delivered to me the next day. 2017 GLE350 exceeded my exceptions. Perfect service and perfect car.Wonderful Job!
by Tiffany Durante on 08/06/2020They did a wonderful job. My E400 runs great. They were done under the time that they estimated. I would take my Benz there again.Inspection
by Donna on 07/29/2020Excellent service. Friendly and efficient.Outstanding Service
by Dan Cornell on 07/24/2020The service department at Mercedes-Benz of Richmond is simply outstanding. Prompt and friendly service. All work is consistently done with the highest level of quality.
Mercedes-Benz GLE-Class
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Mercedes-Benz GLA-Class
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About our dealership
Since 1960, Mercedes-Benz of Richmond has served central Virginia, remaining a locally owned and operated, full-service Mercedes-Benz dealership attracting customers from Richmond, Glen Allen, Goochland, Henrico, Hanover, Mechanicsville, New Kent, King William, and beyond. The McGeorge family ownership resonates through all aspects of the dealership experience, from our personable sales staff and factory-trained and certified technicians to our expert finance team. We provide excellence across the board and establish lifelong relationships with our customers.
At Mercedes-Benz of Richmond, you’ll be able to test drive some of the finest luxury vehicles currently on the market. Alongside our inventory of world-class new Mercedes-Benz vehicles, we’re proud to maintain a used car selection that guarantees quality and affordability.