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Customer Reviews of Checkered Flag Honda

Review type:

Overall rating

4.9
4.92 out of 5 stars

(295 reviews)


Customer recommendations:

Yes (293)|No (2)

Best experience purchasing a new car anywhere!!

5 out of 5 starsby Joel on 08/01/2025
updated 08/07/2025

From start to finish, our experience was wonderful! I give all the credit to Jadon, our amazing sales rep. He was the best! Jadon was kind, knowledgeable, accommodating over and above and a really special guy!! We can't sing his praises enough!! Thank you, Jadon!
  • Joel, thank you so much for your amazing review! I'm thrilled to hear that your experience at Checkered Flag Honda was wonderful and that Jadon provided you with exceptional service. We appreciate your kind words and are grateful for your recognition of his efforts. We look forward to welcoming you back next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

    by Checkered Flag Honda on 08/07/2025

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295 reviews
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  • went the second mile for me

    5 out of 5 starsby Neal on 01/04/2025

    Mr Ruiz went out of his way to get my car in for service early when my scheduled date conflicted with an emergency in the family
    • Thank you for your wonderful review, Neal! We truly appreciate you taking the time to share your experience at Checkered Flag Honda. It’s great to hear that Mr. Ruiz was able to assist you and accommodate your needs during a challenging time. We strive to go above and beyond for our customers. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 01/07/2025

  • CRV service

    5 out of 5 starsby Joseph on 12/29/2024

    Fast courteous service
    • Thank you for your kind words, Joseph! We appreciate you taking the time to leave a review about your experience at Checkered Flag Honda. Our team strives to provide fast and courteous service, and it's great to know we met your expectations. We look forward to assisting you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 01/04/2025

  • Great dealership for sales, and a great Sales Associate (Darryl D)

    5 out of 5 starsby tethered on 12/31/2024

    Great interaction. It was a relaxed engagement. Darryl was very informative and helpful. Literally zero pressure.
    • Thank you for your wonderful review! I'm thrilled to hear that you had a great interaction and found Darryl to be informative and helpful. At Checkered Flag Honda, I strive to create a relaxed and pressure-free environment for our customers. I appreciate your feedback and hope to assist you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 01/03/2025

  • Courteous and responsive service

    5 out of 5 starsby Jessica on 12/19/2024
    updated 12/26/2024

    Everyone was courteous and responsive. I appreciate being able to text with the agent for updates. I'm glad someone added a chair to the waiting area, that was nice to have.
    • Thank you for your wonderful review, Jessica! We're thrilled to hear that you had a positive experience with us at Checkered Flag Honda. It's great that you appreciated our team's courteousness and the convenience of texting for updates. We're also glad you enjoyed our updated waiting area. We hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/26/2024

  • Vehicle inspection

    5 out of 5 starsby John on 12/17/2024
    updated 12/24/2024

    Courteous, completed task.
    • Thank you so much for choosing Checkered Flag Honda and for leaving us a review. I'm glad to hear that our team was courteous and completed the task to your satisfaction. I look forward to assisting you on your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/24/2024

  • Great experience

    5 out of 5 starsby Leigh on 12/17/2024
    updated 12/24/2024

    Josh was very friendly, and the process was smooth; I appreciated the complimentary coffee and tea. I have had good experiences at Honda dealerships in a number of different states, and this was a similarly comfortable and easy appointment.
    • Thank you, Leigh, for your wonderful review! I'm thrilled to hear about your positive experience at Checkered Flag Honda. It's great to know that Josh made your visit enjoyable and that you appreciated the complimentary coffee and tea. I strive to create a comfortable environment for all our customers, and I'm glad you felt that during your appointment. I look forward to welcoming you back next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 12/24/2024

  • SATISFIED CUSTOMER

    5 out of 5 starsby Jovito on 12/13/2024
    updated 12/20/2024

    Josh Braun and Janelle are truly professionals. They are willing to do the extra mile to answer my questions, i.e. what is covered by the insurance i purchased fromt he dealerships. They treated me with respect and a valued customer.
    • Thank you for your wonderful review! We greatly appreciate your kind words about Josh and myself at Checkered Flag Honda. It's great to hear that they provided you with the extra help and respect you deserve. We look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/20/2024

  • Amazing work

    5 out of 5 starsby Christian on 12/05/2024
    updated 12/13/2024

    I really enjoyed how much Rachel helped me with getting into a new car and kept giving me other options when I wasnt sure. She was very polite and great.
    • Thank you, Christian! We appreciate your kind words about Rachel and are thrilled to hear that she helped you find the perfect car at Checkered Flag Honda. Our team strives to provide excellent service, and it’s great to know that Rachel was able to assist you. We hope to see you again soon and enjoy your new ride! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 12/13/2024

  • Car maintenance and repair.

    5 out of 5 starsby Rosemarie on 12/09/2024

    Brian Giles, Service Adv. try the best he can to have my car on time.
    • Thank you for your five-star review! We appreciate your recognition of Brian's efforts in ensuring your car was ready on time. At Checkered Flag Honda, we strive to provide excellent service and it's wonderful to hear that you had a positive experience. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/12/2024

  • Lack of Communication

    2 out of 5 starsby Alicia on 12/06/2024

    Everyone was nice when I dropped off my car.
    • Thank you for your feedback! I'm glad to hear that you had a positive experience when dropping off your car at Checkered Flag Honda. If you have any further thoughts or questions, please feel free to reach out to me. I look forward to assisting you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/09/2024

  • Checkered Flag Honda Pilot trailsport

    5 out of 5 starsby Sean on 11/23/2024
    updated 12/03/2024

    Sales person was very professional. Entire sales process was very transparent.
    • Thank you for your wonderful feedback! We're thrilled to hear that you found our salesperson professional and appreciated the transparency of the sales process. At Checkered Flag Honda, we strive to provide a seamless experience for our customers. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 12/03/2024

  • Great Experience as Always!

    5 out of 5 starsby Monica on 11/22/2024
    updated 12/03/2024

    Stephanie was excellent. From the minute I walked in she was kind and very welcoming. She kept me up to date throughout the day and was very responsive and thorough with her responses to my questions. Stepanie's customer service is truly outstanding! And as always the maintenance done on my car was done thoroughly and accurately!
    • Thank you so much, Monica! We truly appreciate your kind words about Stephanie and are thrilled to hear that you had an excellent experience with her. It's great to know that she kept you informed and provided outstanding customer service. We're also glad to hear that the maintenance on your car was performed thoroughly and accurately. We look forward to seeing you again at Checkered Flag Honda! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/03/2024

  • Great Job

    5 out of 5 starsby Thomas on 11/20/2024
    updated 12/03/2024

    Easy scheduling, professional service.
    • Thank you for the wonderful feedback! We're thrilled to hear that you found scheduling easy and appreciated our professional service at Checkered Flag Honda. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/03/2024

  • Great Service - My favorite dealership!

    5 out of 5 starsby Katie on 11/19/2024
    updated 12/03/2024

    Always easy to schedule, drop-off and pick-up. Overall pleasant experience!
    • Thank you for your wonderful feedback! We’re thrilled to hear that you found it easy to schedule, drop off, and pick up your vehicle at Checkered Flag Honda. We strive to provide a pleasant experience for all our customers. We look forward to assisting you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 12/03/2024

  • 2022 Honda Ridgeline

    5 out of 5 starsby Charles on 11/29/2024

    Everything was transparent and professional
    • Thank you, Charles, for your fantastic review! We’re thrilled to hear that you found your experience with Checkered Flag Honda to be transparent and professional. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 12/02/2024

  • Love this dealership

    5 out of 5 starsby Peg on 11/25/2024

    Friendly set ive, easy to work with. Great prices.
    • Thank you so much for your positive feedback! We're thrilled to hear that you found our team friendly and easy to work with, and that you were happy with our prices. We appreciate you choosing Checkered Flag Honda and hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 11/26/2024

  • Good Service

    5 out of 5 starsby Gwendolyn on 11/04/2024
    updated 11/21/2024

    Was kept aware of service and diagnostics by my service representative. He was patient and courteous
    • Thank you for your wonderful review! We appreciate your feedback about our service representative and are glad to hear that you were kept informed throughout the process. At Checkered Flag Honda, we strive to provide excellent customer service and ensure a positive experience. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 11/21/2024

  • Oil change

    5 out of 5 starsby Lucille on 11/11/2024

    Customer service was great 👍🏾
    • Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our customer service at Checkered Flag Honda. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 11/11/2024

  • Quick and reliable service

    5 out of 5 starsby Rickie on 11/08/2024

    Friendly and helpful. They repaired my truck quickly.
    • Thank you so much for your kind words! We're thrilled to hear you found our team at Checkered Flag Honda friendly and helpful, and that we could repair your truck quickly. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 11/10/2024

  • Routine maintenance

    5 out of 5 starsby Allen on 11/07/2024

    Friendly & efficient
    • Thank you for your wonderful review! We're thrilled to hear that you found our team at Checkered Flag Honda to be friendly and efficient. We appreciate your support and look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

      by Checkered Flag Honda on 11/07/2024

  • review

    5 out of 5 starsby Harold on 11/06/2024

    work completed in timely manner. Great support from Stephanie Z.
    • Thank you for your wonderful review! We're thrilled to hear that the work was completed in a timely manner and that Stephanie provided you with great support. At Checkered Flag Honda, we strive to deliver excellent service, and it's fantastic to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

      by Checkered Flag Honda on 11/07/2024

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