Checkered Flag Honda
Customer Reviews of Checkered Flag Honda
Review type:
Amazing!!
👍👍👍👍👍👍
by Beverly on 01/17/2025updated 01/24/2025Very friendly , through and helpfulThank you for the wonderful review! We're thrilled to hear that you found our team at Checkered Flag Honda to be friendly, thorough, and helpful. Your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Oil Change/Tire Rotation in a Jiffy!
by Ryan on 01/24/2025Easy to drop off the night before with plenty of guest parking. Service advisor ensured requested work was completed correctly and conveyed recommend maintainance.Thank you, Ryan, for your fantastic review! We're glad to hear that you found the drop-off process easy and that our service advisor took great care in completing the requested work while providing you with maintenance recommendations. We appreciate your support and look forward to assisting you at Checkered Flag Honda again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
work requested was done on time
by Barbara on 01/17/2025updated 01/23/2025Esteban Ruiz was very informative and kept me up to date what was going on & when the car would be ready.Thank you for your feedback! I'm glad to hear that Esteban was informative and kept you updated regarding your vehicle. At Checkered Flag Honda, I strive to provide excellent service and communication. If you have any further questions or need assistance, please don't hesitate to reach out. I look forward to serving you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Checkered Flag Honda Service
by Scott on 01/15/2025updated 01/23/2025Fast, easy to navigate the system, comfortable wait and the service rep was great (Stephanie)Thank you, Scott! I truly appreciate your positive feedback about your experience at Checkered Flag Honda. It’s wonderful to hear that you found our system fast and easy to navigate, and that you had a comfortable wait. I'm proud of our team, especially Stephanie, for providing great service. I look forward to welcoming you back for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Inspection, oil change and tire rotation on my 2013 honda pilot
by William on 01/11/2025updated 01/21/2025Very friendly, explained options and overall took excellent care of me. Met all my expectations.Thank you so much for your wonderful review! I'm thrilled to hear that you found our team at Checkered Flag Honda to be friendly and attentive, and that we were able to meet all your expectations. I truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
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by Elaine Copeland on 01/11/2025updated 01/21/2025Customer service and quickness to take care of my problemThank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our customer service and that we were able to quickly address your concerns at Checkered Flag Honda. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Stephanie is amazing!!!!
by Heather on 01/10/2025updated 01/16/2025My advisor Stephanie was is the ONLY reason I am giving the 5 stars. She fit me in for an oil change and was phenomenal. Very helpful, knowledgeable and friendly. If it weren't for her I wouldn't come back to this location! So get more… people like her!Thank you so much for your wonderful review, Heather! We're thrilled to hear that Stephanie provided you with such exceptional service during your oil change. At Checkered Flag Honda, we pride ourselves on having a knowledgeable and friendly team. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Yearly Civic Maintenance
by Charles on 01/06/2025updated 01/13/2025Had my oil change, tire rotation, inspection, and brake pads done. I waited in the lobby while the work was completed. They took about three hours to complete. Great experience.Thank you, Charles! We appreciate your positive feedback about your recent experience at Checkered Flag Honda. We’re glad to hear that you had a great experience while we took care of your oil change, tire rotation, inspection, and brake pads. Thank you for your patience, and we hope to see you again for your future service needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Shelley Brezler
by Shelley on 01/06/2025updated 01/13/2025Monica was very friendly, knowledgeable and accommodating. She had everything ready before I arrived and made my experience quick and easy.Thank you, Shelley, for your wonderful review! We're thrilled to hear that you had a quick and easy experience at Checkered Flag Honda. Our team, especially Monica, strives to provide friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Best service team in Hampton roads!!
by Jim on 01/10/2025The service reps are always helpful and very nice. I love your service team!!Thank you for your wonderful review, Jim! We're thrilled to hear that you enjoy the service from our team at Checkered Flag Honda. We pride ourselves on being helpful and friendly, and it's great to know that our efforts are appreciated. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Checkered Flag Honda services is excellent
by Jimmy on 01/02/2025updated 01/09/2025Very nice environment, warm services and quality output.Thank you so much for choosing Checkered Flag Honda and for leaving us such a wonderful review! I'm thrilled to hear that you enjoyed the warm service and quality experience we strive to provide. I look forward to welcoming you back during your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Oil change
by Toni on 01/03/2025updated 01/09/2025I was attended to immediately! My experience was descent.Thank you for your review! I'm glad to hear that you were attended to promptly at Checkered Flag Honda. Your feedback is appreciated, and I hope to provide you with an even better experience next time! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Johnny and Janell consistently goes above above and beyond
by Juan G on 01/07/2025Johnny Landers consistently goes above and beyond to make sure myself and my car are well taken care of. Janell Boone is an amazing service manager and always makes a point of come say hello and greets me with a warm smile. The last service… manager wouldn't even look at me at me. Janell is a professional in every sense of the word.Thank you so much for your wonderful review, Juan! We truly appreciate your feedback about me and Johnny It’s great to hear that we provided you with such exceptional service at Checkered Flag Honda. We take pride in our team going above and beyond for our customers. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Nice service provider, still took a long time
by Gina on 01/08/2025Our service provider was attentive and very niceThank you for your kind words, Gina! We are thrilled to hear that our team provided you with attentive service at Checkered Flag Honda. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Great buying experience
by Reginald on 12/30/2024updated 01/06/2025Benjamin was very helpful and looked out from me and my daughterThank you, Reginald, for your kind words! We're thrilled to hear that our team, particularly Benjamin, provided exceptional support for you and your daughter. At Checkered Flag Honda, we strive to ensure our customers feel valued and well taken care of. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Checkered Flag Honda - Norfolk VA
by Ian on 01/05/2025All service items were taken care of - good feedback from the technicianThank you for your fantastic review, Ian! We're thrilled to hear that all your service items were taken care of and that you received good feedback from the technician. At Checkered Flag Honda, we strive to provide excellent service, and your satisfaction means a lot to us. We look forward to seeing you again for your next service visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
went the second mile for me
by Neal on 01/04/2025Mr Ruiz went out of his way to get my car in for service early when my scheduled date conflicted with an emergency in the familyThank you for your wonderful review, Neal! We truly appreciate you taking the time to share your experience at Checkered Flag Honda. It’s great to hear that Mr. Ruiz was able to assist you and accommodate your needs during a challenging time. We strive to go above and beyond for our customers. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
CRV service
by Joseph on 12/29/2024Fast courteous serviceThank you for your kind words, Joseph! We appreciate you taking the time to leave a review about your experience at Checkered Flag Honda. Our team strives to provide fast and courteous service, and it's great to know we met your expectations. We look forward to assisting you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Great dealership for sales, and a great Sales Associate (Darryl D)
by tethered on 12/31/2024Great interaction. It was a relaxed engagement. Darryl was very informative and helpful. Literally zero pressure.Thank you for your wonderful review! I'm thrilled to hear that you had a great interaction and found Darryl to be informative and helpful. At Checkered Flag Honda, I strive to create a relaxed and pressure-free environment for our customers. I appreciate your feedback and hope to assist you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Courteous and responsive service
by Jessica on 12/19/2024updated 12/26/2024Everyone was courteous and responsive. I appreciate being able to text with the agent for updates. I'm glad someone added a chair to the waiting area, that was nice to have.Thank you for your wonderful review, Jessica! We're thrilled to hear that you had a positive experience with us at Checkered Flag Honda. It's great that you appreciated our team's courteousness and the convenience of texting for updates. We're also glad you enjoyed our updated waiting area. We hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Vehicle inspection
by John on 12/17/2024updated 12/24/2024Courteous, completed task.Thank you so much for choosing Checkered Flag Honda and for leaving us a review. I'm glad to hear that our team was courteous and completed the task to your satisfaction. I look forward to assisting you on your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Thank you for your kind words, Kimberly! I'm pleased to hear that Alexis provided you with helpful and kind service at Checkered Flag Honda. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
by Checkered Flag Honda on 07/28/2025