Checkered Flag Honda
Customer Reviews of Checkered Flag Honda
Review type:
Best experience purchasing a new car anywhere!!
Clear communication
by Kara on 09/01/2025Clear communication about upcoming expenses and when they would be required.Thank you for your feedback, Kara! I appreciate your comments on the importance of clear communication regarding upcoming expenses. At Checkered Flag Honda, we strive to ensure our clients are well-informed throughout their experience. If you have any further questions or concerns, please feel free to reach out. We look forward to assisting you in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Great customer service
by Darius on 08/23/2025They had great customer service and the repair was fairly quicksThank you for your feedback, Darius! I'm happy to hear that you experienced great customer service and that your repair was completed quickly. We hope to see you again at Checkered Flag Honda. Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I recommend Checkered Flag. Always had good service here.
by Cliff on 08/21/2025Service was completed as scheduled. Friendly staff. Great coffeeThank you for your wonderful review, Cliff! We're thrilled to hear that your service at Checkered Flag Honda was completed as scheduled and that you enjoyed our friendly staff and great coffee. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Best experience purchasing a new car anywhere!!
by Joel on 08/01/2025updated 08/07/2025From start to finish, our experience was wonderful! I give all the credit to Jadon, our amazing sales rep. He was the best! Jadon was kind, knowledgeable, accommodating over and above and a really special guy!! We can't sing his praises… enough!! Thank you, Jadon!Joel, thank you so much for your amazing review! I'm thrilled to hear that your experience at Checkered Flag Honda was wonderful and that Jadon provided you with exceptional service. We appreciate your kind words and are grateful for your recognition of his efforts. We look forward to welcoming you back next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
State Inspection
by Diana on 08/03/2025Quick and efficientThank you for taking the time to leave a review, Diana. We appreciate your feedback and are glad to hear you found your experience at Checkered Flag Honda to be quick and efficient. If you have any further comments or questions, feel free to reach out to us. We look forward to assisting you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Service comments
by Charles on 08/02/2025On time good service fully explained satisfiedThank you for your fantastic review! We're delighted to hear that you were satisfied with the on-time service and that everything was fully explained to you. At Checkered Flag Honda, we strive to ensure our customers have a great experience, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Car service
by Dennis on 07/31/2025This service was timely and efficient. I did spend my day waiting for service to be done on my vehicle.Dennis, thank you for your feedback. I appreciate your kind words about the timely and efficient service at Checkered Flag Honda. We understand that spending your day with us can be an inconvenience, and we strive to make the wait as comfortable as possible. We look forward to seeing you again for your next service! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Amazing!!
by Kimberly on 07/27/2025Alexis was very helpful and kind.Thank you for your kind words, Kimberly! I'm pleased to hear that Alexis provided you with helpful and kind service at Checkered Flag Honda. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Checkered Flag Honda Service is #1
by Bob on 07/19/2025Kaylee kept me informed & was polite and respectful. Vehicle ready as estimated. Everything was great & I Wii be back.Thank you, Bob! I appreciate your kind words about your experience with Checkered Flag Honda. I'm glad to hear that our team kept you informed and was respectful. We look forward to welcoming you back in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
First rate service
by JWM on 07/11/2025Timeliness and cordiality.Thank you for your 5-star review! We're delighted to hear that you experienced timely and cordial service at Checkered Flag Honda. Your satisfaction is our priority, and we look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
This was enjoyable
by Albert on 07/05/2025The salesman David was very understanding of my needs and wants and I appreciate his patience with my grandson.Thank you for your amazing review, Albert! I'm delighted to hear that David was able to meet your needs and provide a patient experience for both you and your grandson. At Checkered Flag Honda, we strive to ensure a positive experience for all our customers. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Truck Service
by Alicia on 07/08/2025Monica Ellis is excellent...supreme customer service, very knowledgeable and consistent communication. She is an outstanding service advisor. In 13 years of service appointments at Checkered Flag Honda, she is the best!!!!Thank you, Alicia! I truly appreciate your kind words about our service advisor. Monica is indeed a valued member of our team, and we’re glad to hear she provided you with excellent service during your visits to Checkered Flag Honda. We look forward to seeing you again for your future service needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Amazing dealership
by Brycin on 06/28/2025Rachel Carter was very professional through the process! She made my decision very easy and smoothThank you for your wonderful review! We're thrilled to hear that Rachel Carter provided you with a professional and smooth experience at Checkered Flag Honda. We appreciate your feedback and hope to assist you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
The only dealership I like working with in Hampton roads
by Kindle on 06/27/2025No hassles, no negotiations, David was friendly and incredibly helpful, really went the extra mile to meet our needs and make sure we got exactly what I wanted.Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with David at Checkered Flag Honda. Our team is dedicated to providing excellent service and making sure our customers get exactly what they want. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
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by Shelley on 06/16/2025Quick and easy, washed and vacuumedThank you for your 5-star review, Shelley! We’re thrilled to hear that your experience at Checkered Flag Honda was quick and easy and that you appreciated the wash and vacuum service. We look forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Passport
by Vincent on 06/11/2025The competitive priceThank you for your review! I appreciate your feedback on our competitive prices at Checkered Flag Honda. It's great to hear that you had a positive experience with us. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Great
by Gregory on 06/05/2025updated 06/11/2025Salesman was very knowledgeable of productsThank you for your positive feedback, Gregory! We're thrilled to hear that you found our salesman knowledgeable about our products. At Checkered Flag Honda, we strive to provide exceptional service and ensure our customers are well-informed. We appreciate your support and look forward to welcoming you back soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Service work and air conditioning work.
by Katherine on 06/10/2025They washed the car and wiped out the dust inside the car. The air conditioning is working great now and appreciate their fixing it. The service was great and I appreciate that I did not have to pay as much as I thought I would have pay.Thank you, Katherine, for your wonderful review! We're thrilled to hear that you were satisfied with the service at Checkered Flag Honda and that the air conditioning is working great now. Our goal is to provide excellent service while keeping costs manageable. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Excellent service work on the car.
Reliable service
by Peg on 06/06/2025Efficient checked in. The representative kept us informed on the service time. Car wash and vacuum always a plus.Thank you, Peg, for your fantastic review! I'm thrilled to hear that you found our service efficient and appreciated the updates on your service time. It's great to know you enjoyed the complimentary car wash and vacuum as well. We look forward to seeing you again at Checkered Flag Honda! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Checkered Flag Honda Service
by Robyn on 06/06/2025I was able to schedule my appointment online. The drop-off service was fast & efficient. My return ride was prompt. My service person was efficient and friendly.Thank you for your wonderful review, Robyn! We're thrilled to hear that your experience at Checkered Flag Honda was smooth and efficient. It's great to know our team provided friendly service during your visit. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Great service!
by Diana on 05/21/2025updated 05/29/2025My husband did a walk in service for oil change. We were accepted by Monica. She was amazingly great with service and knowledgeable. I met her when I picked up my passport. That is the kind of service that I was looking for. She mentioned… all that was done with the car. Before, not all advisor will do that.Thank you for your wonderful review, Diana! We're thrilled to hear about your positive experience with Monica during your oil change service at Checkered Flag Honda. It's great to know that she provided you with the knowledgeable and attentive service you were looking for. We appreciate your feedback and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Joel, thank you so much for your amazing review! I'm thrilled to hear that your experience at Checkered Flag Honda was wonderful and that Jadon provided you with exceptional service. We appreciate your kind words and are grateful for your recognition of his efforts. We look forward to welcoming you back next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
by Checkered Flag Honda on 08/07/2025