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Customer Reviews of Hyman Bros Subaru

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44 service reviews
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  • Great service

    5 out of 5 starsby Lewdon3 on 01/02/2024

    Hyman’s is always friendly, focused and on target with diagnoses and remedy at a fair price

  • Subaru service

    5 out of 5 starsby Subarulover on 11/25/2018

    Wonderful experience. Quick and friendly as well as professional

  • Hyman Bros. Subaru

    5 out of 5 starsby Jesse Pen on 11/22/2018

    Hyman Bros. Subaru"s service department is the best I have ever experienced! The entire staff is friendly and efficient especially Lee who usually takes care of all the service work on my 2017 Outback.

  • First time service visit

    4 out of 5 starsby ImprezaGirl on 11/15/2018

    Clean, friendly and helpful. Only reason I didn’t give five stars was that after the service, I had to reset all my screens and radio stations.

  • You Guys Are The Best!

    5 out of 5 starsby Carlissa J. on 11/15/2018

    The customer service is superb and Matt Hammond and the crew are more then deserving of 5 stars! They were so awesome I rated them on Google as well! I recommend them to everyone!

  • Subaru Forester service

    5 out of 5 starsby Va Breeze on 11/12/2018

    I continue to be impressed with the revive department at Hyman Bros. Subaru.

  • Subaru

    5 out of 5 starsby G low su on 11/09/2018

    Only place I trust to change my oil ..
  • Perfect and professional every single time!!

    5 out of 5 starsby Winky10 on 11/07/2018

    I absolutely love the people there. They are the most professional, efficient and professional team players. I absolutely love the extra perks fee WiFi and great coffee and snacks
  • Disappointed my Pence for Life was taken away

    1 out of 5 starsby Campbell on 11/05/2018

    I was very disappointed to learn the my ‘Pence for Life’ free oil changes were taken away when I called to make my service appointment. I have ONLY had my car serviced at the dealership in the past, but unfortunately that won’t be the case going forward. This means that other maintenance was always done by the dealership, new tires were purchased at the dealership, inspections were done at dealership, etc. but going forward, I will be ‘shopping around’ to get a better deal instead of sticking with you guys ‘for life’.
  • Car Service

    5 out of 5 starsby Gotnails? on 10/30/2018

    Great service! While traveling, I ended up with a nail in the tire. I stopped by a dealership near me at the time and was told the tire could not be plugged and I needed 4 new tires (one due to the nail and the other 3 due to the vehicle having all wheel drive). I said thanks but no thanks and went to Hyman Bros when I returned home. There, they said they could plug the tire (saved me $$). They also changed the oil and performed the 45K mile check up. They completed the work well before I expected them to. The staff is always helpful and professional.
  • Great service

    5 out of 5 starsby KateAnne on 10/15/2018

    Went in for routine maintenance. Took less time than predicted. Car was washed. Good experience.
  • Service on 2014 Subaru Forester

    4 out of 5 starsby rstew1044 on 10/10/2018

    Routine service for oil change/tire rotation. Later, checking out a loud noise from right air vent.
  • Trustworthy service!

    5 out of 5 starsby Midlo GMa on 10/02/2018

    We have had Subaru's for 15 years and really appreciate the quality service Hyman Bros. has provided. Their advice is trustworthy and their service is prompt and reliable.
  • 105000 service for a 2012 outback

    5 out of 5 starsby Bill mh on 09/21/2018
    updated 09/28/2018

    Only one word to describe this experience PERFECT. Given a written description of maintenance to be performed and price. All done and on time
  • PHYLLIS G WINDER 2011 SUBARU FORESTER

    5 out of 5 starsby Jane Winder on 09/05/2018

    Excellent and timely sservice.
  • 2018 Suburu Crosstrek

    5 out of 5 starsby MaeWarren on 09/04/2018

    My experience was excellent. My car was taken into service at appointed time . I was told it would take about an hour which was ok but service was completed in 45 minutes.
  • Gas filler door replaced under warranty.

    3 out of 5 starsby #2subaru on 09/01/2018

    Warranty work was done. I was asked if it would be ok to wash the car. Said yes. Picked up car when told ready to go. Halfway home, about 10 miles. Stopped for light, noticed car had not been washed. Had to wash it myself at home. Not good!
  • Happy Customer

    5 out of 5 starsby HappyCust on 08/17/2018
    updated 08/24/2018

    They took my vehicle in at the time schedule. The work was completed correctly and in a timely manner.
  • Safety Inspection pre-vacation

    5 out of 5 starsby J. Lane on 08/17/2018
    updated 08/24/2018

    Comprehensive Inspection pre-vacation. Service writer also gave hints on keyless entry not mentioned at time of sale.
  • 30K service

    5 out of 5 starsby jvdraper on 07/24/2018
    updated 08/08/2018

    I am well pleased with. the service and the attitude of the service associate--Haley
  • Inspection for Subaru Forester

    5 out of 5 starsby DavidCB on 07/28/2018
    updated 08/08/2018

    I had a great experience with the shop. Greeted when I arrived, people very professional. The inspection was completed quickly and it was complimentary. The one issue I had was whoever parked my car in the lot afterwards didn't engage the parking brake, just left it in gear (standard transmission). It was drizzling and I had my briefcase and a coffee so when I got in the car I was distracted. Took the car out of gear, didn't realize it was rolling back and hit a concrete lamppost in the lot which scratched the bumper pretty badly.

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About our dealership
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television