Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Mechanicsville Toyota True Car internet buying experience
by J_Aponte on 08/27/2017updated 09/12/2017Zak Lewis was a pleasure to work with. Even though the process of buying a new car took longer than expected I could tell that he was doing everything in his power to expedite the process. I drove approximately 2 hours and 45 minutes to… Mechanicsville Toyota because they were able to get the car I wanted, in the color I wanted for the best price.Thanks
by Fabio123 on 08/30/2017updated 09/12/2017The guy who helped me was awesome. Great customer service, nice personality, and very efficient. Will come back and recommend.Fabio, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Dont hesitate to reach out to us for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Experience!
by Chelsea219 on 08/25/2017updated 09/12/2017I was brought in w an email from capital one and contacted by Phil. I came by after speaking with him on the phone. Upon my arrival I was greeted by Chris and he took great care of me. Phil was assisting another customer and when I told… chris I had two hours exactly he helped me immediately. He was great and made me feel really comfortable, not to mention incredibly accommodating to my work schedule. I know Phil is who got me in the door, but Chris made me feel secure w my decision in Mechanicsville Toyota and the choice pretty easy when Phil came w the numbers! I'll be happy to return to have my car serviced as Phil did give me a great package! Had a great experience.Were delighted to hear of your positive experience at Mechanicsville Toyota, Chelsea. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Were delighted to hear of your positive experience at Mechanicsville Toyota, Chelsea. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Plesant Visit
by VA_Realtor on 08/21/2017updated 09/12/2017Made me feel like I was important. Not just a sale. Very thoughtful and caring that I understood everything about my new AvalonThank you for writing this amazing review for Mechanicsville Toyota! We always appreciate customer feedback, and we are pleased to hear that we provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions, and enjoy our new Toyota Avalon! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Exceptional Customer Service
by Betty_JB on 08/20/2017updated 09/12/2017Tony Jones provided extraordinary customer service, and Scott Moss was extremely helpful as well. I drove past a local Toyota dealer (where I live in Charlottesville) to buy from Mechanicsville Toyota because your staff is honest, friendly,… and they value me as a customer.Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business here at Mechanicsville Toyota. I will be sure to share your feedback with Tony and Scott, and please let us know if we can ever help you in the future. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Oil Change
by label01 on 08/23/2017updated 09/12/2017I arrived to my appointment 15 minutes late and they still took me. I did not have to wait long.Thanks for the great feedback! We're very happy that our staff was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you at Mechanicsville Toyota again! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
PROMPTNESS
by JackieHope1 on 08/22/2017updated 09/12/2017Work was done in a very prompt manner. Agent was very efficient and knowledgeable. The charge was very very acceptable.Hi, Jackie, and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
PROMPTNESS
by JackieHope on 08/22/2017updated 09/12/2017Work was done in a very prompt manner. Agent was very efficient and knowledgeable. The charge was very very acceptable.Hi, Jackie, and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service
by Bwithrow11 on 08/23/2017updated 09/12/2017The service department was clean and the staff was extremely friendly. The process was complete in a timely manner. I highly recommend Mechanicsville Toyota.We appreciate your marvelous feedback! At Mechanicsville Toyota, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Service
by Carol_R on 08/18/2017updated 09/07/2017The Service Department seems to run very efficiently and all the employees are very friendly. I was in and out of the dealership in no time!Carol, thanks for this great review! We can't tell you enough how much we appreciate our service team at Mechanicsville Toyota. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
My First time expericence at a dealership has made me a customer for life
by Mattman117 on 08/19/2017updated 09/07/2017Honest hardworking people who look out for others like myself who needed a car and helped me get that. James Burroughs, Scott Moss as well as the other Men & Women at Mechanicsville Toyota thank you. You guys worked so hard to put me in a… car on 12/26/2016 you have my business & am so grateful to have a 2013 Toyota Corolla.Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that James, Scott and our entire staff could make your car shopping experience stress free. We are glad to hear you are loving your 2013 Toyota Corolla! If you need anything else in the future please feel free to come back and visit Mechanicsville Toyota anytime! We hope to see you back in again soon! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2017 Hybrid Rav4
by Sue_Hybrid_Rav on 09/07/2017Mike Elliott, the sales person was extremely knowledgeable on all the options available for the Rav 4 Hybrid. He was patient and worked with me to find a Rav that had my must have options. Giving me time to make an informed car choice. I… also liked the Costco program with the no hassle pricing. Between the sales person and the Costco program, I had an enjoyable car buying experience.We appreciate your marvelous feedback! I am pleased that Mike was knowledgeable and patient during your purchased visit. If there is anything more we can do for you please feel free to come back and see Mechanicsville Toyota anytime! Take care. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Toyota was Fantastic
by Laurett on 09/03/2017We enjoyed working with James. He made the process quick and easy. He listened to what we said. We love our new Camry. We definitely recommend him and Mechanicsville Toyota.Laurett, thank you for the great review! I am glad that James made your purchased visit quick and easy. We want all of our customers to have a positive experience at Mechanicsville Toyota and we are glad you are one of them. We look forward to seeing you again. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Awesome
by Cdharvey13 on 08/09/2017updated 08/23/2017Accommodating and knowledgeable sales man and finance manager. Ease of communications via phone & text to set up the deal- I only went to dealership once, to close the deal. Owner also took time to say hello and thanks.Thank you for the great review! I am glad that our staff was accommodating and knowledgeable during your visit. Feel free to call or stop by if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Good service as expected
by agcraig on 08/08/2017updated 08/23/2017Service was quick and reasonably priced. Had to get a specific part of my electrical system that is not typically serviced. They were knowledgeable in assisting in ordering the part and getting the service done in a reasonable time.Thank you for the lovely feedback! I am glad that our staff was quick and knowledgeable during your service visit at Mechanicsville Toyota. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Went above and beyond.
by 2yyGoldens on 08/06/2017updated 08/23/2017The attention from the staff and providing a memorable experience. Due to the length of time I waited, the cost for service was comp'd by my service person.Thank you for the perfect review! I am glad that our staff was attentive during your service visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great experience.
by PJCarter on 08/03/2017updated 08/16/2017Everyone was quite friendly. They seemed to want to make me happy. At other dealerships, I felt like they were not interested in my business. Here, I could see that every customer was getting the attention they needed. Even when they were… busy and I had to wait, someone was constantly checking on me.Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Thanks for choosing Mechanicsville Toyota! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
New Tacoma Owner
by Diego_R on 08/01/2017updated 08/16/2017I dealt with Chin Thick, he is an awesome guy to dealt with, this the second vehicle I bought from Chin always very pleased with his service!Thank you for sharing your experience at Mechanicsville Toyota. I am very happy to hear that Chin could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
New 2017 Tacoma Purchase
by nebbish33 on 08/06/2017Excellent Sales Experience with Don Berkeley as our salesperson. He was very efficient in demonstrating the vehicle, negotiating our price, and going through optional equipment.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Mechanicsville Toyota and that Don was there to provide you with such exceptional service. Thank you again and congratulations on your new 2017 Toyota Tacoma! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
First Car buying Experience
by HappyCust1210 on 07/30/2017My sales person was Marvin and he was wonderful! My dad and I were driving through the other side just browsing as we were already worn out from visiting 3 other places. Marvin was actually headed home, but took the time to stop and chat… with use anyway. He actually stayed 2 hour later with us! After hearing what I was looking for, he knew exactly what to show me first and that vehicle is what I had purchased. He understood my credit situation being young and was able to work us a great price. I am definitely coming back for any future purchases just to see him.Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Marvin was able to meet your needs. At Mechanicsville Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Dream of new Car
by Vernard on 08/01/2017was straight to the point, and Dealer was very helpful and respectful. I like the care in which he take with us and his kindness toward us. James is a wonderful saleman, I would work with him anytimeThanks for sharing your experience at Mechanicsville Toyota! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James. Please let us know if we can ever help you in the future. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Marvin was able to meet your needs. At Mechanicsville Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Thanks for sharing your experience at Mechanicsville Toyota! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James. Please let us know if we can ever help you in the future. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Toyota RAV4
Toyota Tacoma
Toyota 4Runner
Toyota RAV4 Hybrid
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with Mechanicsville Toyota was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by mechavtoyota on 09/29/2017