Skip to main content
Today 8:45 AM - 8:00 PM

Customer Reviews of Mechanicsville Toyota

Review type:

1579 reviews
Sort by:

  • Experience buying car from Toyota-Mechanicsville

    5 out of 5 starsby Benjamin32 on 04/15/2018
    updated 04/23/2018

    Everyone was so nice and helpful and we were able to drive the car home the same day. Great job by Wes.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/25/2018

  • Great

    5 out of 5 starsby JamesGreen311 on 04/20/2018

    Our salesman Mr. Chin was extremely helpful and a pleasure to work with. Putting a word minimum on this is ridiculous and I almost left because of it.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/25/2018

  • Best Toyota dealership in the area

    5 out of 5 starsby Kara1978 on 04/23/2018

    Customer service is superb! Everyone in the building is pleasant and offered help. Pricing is fair and great selection of vehicles.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/25/2018

  • The Blues

    5 out of 5 starsby ElaineMarie on 04/12/2018
    updated 04/19/2018

    My son and I were pleased with how friendly and helpful James and Jay were in my leasing a new car. All aspects were so well explained in the operation of the car. I know if I have any problems I can go to them and they will be happy to help me. Thank you Toyota.
    • Elaine, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/20/2018

  • A Great Experience

    5 out of 5 starsby Gar_land on 04/18/2018

    They listened to what I wanted and developed a plan to test drive and explore a few options. No pressure.
    • Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff here at Mechanicsville Toyota. Please let us know if we can ever help you in the future. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 04/20/2018

  • Mechanicsville Toyota

    5 out of 5 starsby MsSat33 on 04/02/2018
    updated 04/16/2018

    The experience was easy and no hassle. I was surprised to get approval and a decent car. Justin really worked hard. I was greeted by my salesperson Don immediately when I pulled in and he is awesome!!!
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/20/2018

  • Leasing a vehicle

    5 out of 5 starsby chechler on 04/16/2018

    Dave White was the kind of salesman that I like. No high pressure and he took extra time to explain all of the details to us and was extremely interested in our needs and wants. Chuck & Jean Hechler
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/18/2018

  • Service

    4 out of 5 starsby allan2000 on 04/14/2018

    Easy to schedule appointment on-line and the service department called to remind me of the appointment. Truck was taken in for service immediately.
    • Thank you for taking the time to leave this review, Allan. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/18/2018

  • Long wait

    5 out of 5 starsby MrsKruger on 04/15/2018

    The people are always nice and the cost was less than I thought it would be or remembered from the last time.
    • Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/18/2018

  • Outstanding Service at Mechanicsville Toyota

    5 out of 5 starsby folklohr_804 on 04/13/2018

    Braxton Collier and the rest of the folks at Mechanicsville Toyota did an excellent job of getting me in and out the door in a short amount of time. Braxton is truly a terrific sales person who makes you feel like you're the most important customer on the planet.
    • Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/15/2018

  • Service scheduling

    5 out of 5 starsby whartman77 on 04/09/2018

    Easy to schedule and accurate on the estimate for a repair I needed when going in for a standard oil change service. By calling ahead for the appointment, the parts were ready and i didn't need to follow up or come back because parts didn't arrive, etc.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/11/2018

  • Nice work

    4 out of 5 starsby ddenton on 04/07/2018

    Honest, quick, dependable, recommended service but did not try and sell me anything or force it on me. Everything was done correctly and on time.
    • Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/11/2018

  • Great Experience buying my new RAV4!

    5 out of 5 starsby qarolyn on 04/08/2018

    My salesman was friendly, knowledgeable, and helpful. He worked hard to help me choose what was right for me. He spent time teaching me how to use the new gadgets in my new car, and I appreciated that. Our closer was well prepared and helpful in explaining the papers we were signing.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/11/2018

  • GREAT job!

    4 out of 5 starsby Carol_A_D_ on 03/25/2018
    updated 04/05/2018

    The staff is very nice, understanding and helpful. Mr. Chin, Mr. Nickens and others were great to work with. Travis, the Service Manager was empathetic, helpful and professional.
    • Thank you for the kind words!

      by dealerreply on 04/13/2018

  • Highlander Purchase

    5 out of 5 starsby Gottahavecar on 03/31/2018
    updated 04/05/2018

    James was very accommodating and easy to work with. He did not try to talk me into something I didn't need. Jay also was great to work with.
    • Thanks for this awesome review!

      by dealerreply on 04/13/2018

  • Wonderful experience

    5 out of 5 starsby Vaughansx5 on 03/18/2018
    updated 04/03/2018

    Wes Doub made the whole experience wonderful and painless. He was very thorough with explanations on how everything worked. I would recommend this dealership and the wonderful Services of Wes to anyone.
    • Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Mechanicsville Toyota as your dealer, as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 04/04/2018

  • Great experience

    5 out of 5 starsby Oliverme on 03/18/2018
    updated 04/03/2018

    The entire process was very easy and relaxed. Our salesperson, Joe Wilson was responsive and stayed in touch with us from our first contact in early December to when we finally decided to purchase in March.
    • Thank you for taking the time to write Mechanicsville Toyota a great review! I am thrilled to hear that you had such a great shopping experience with Joe. Please let us know if we can help you with anything else! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 04/04/2018

  • Happy Highlander Owner

    5 out of 5 starsby William823 on 03/19/2018
    updated 04/03/2018

    Welcoming,informative, worked with us without pressure. This is the third time we have leased from Toyota/Mechanicsville - due to the excellent customer service and professional sales team. Would highly recommend
    • Thank you for taking the time to leave this review, William. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2018

  • New to me car

    4 out of 5 starsby Benjamin_2018 on 03/30/2018

    Finding what I wanted within my budget and with out having to drive around town I like the idea of a small car. Would love to see a no frills car for those folks who want this.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2018

  • Best car buying experience

    5 out of 5 starsby Xman121 on 03/31/2018

    Very simple and easy. No pressure atmosphere. Please make sure to speak with Josh Brown because he will help you through the process easily.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/03/2018

  • Service

    5 out of 5 starsby rileyjp on 04/02/2018

    It's easy to make an appointment, and the service group are always professional. I always enjoy coming here for service on my vehicles.
    • Riley, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely,Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2018


Videos
About our dealership
What sets us apart
Winner of the President's Award 9 years. Winner of Toyota Management Excellence for Parts, Service, and Customer Relations over 20 years accumulative. Edmunds 5 star Dealer.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television