Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Experience buying car from Toyota-Mechanicsville
by Benjamin32 on 04/15/2018updated 04/23/2018Everyone was so nice and helpful and we were able to drive the car home the same day. Great job by Wes.Great
by JamesGreen311 on 04/20/2018Our salesman Mr. Chin was extremely helpful and a pleasure to work with. Putting a word minimum on this is ridiculous and I almost left because of it.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Best Toyota dealership in the area
by Kara1978 on 04/23/2018Customer service is superb! Everyone in the building is pleasant and offered help. Pricing is fair and great selection of vehicles.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
The Blues
by ElaineMarie on 04/12/2018updated 04/19/2018My son and I were pleased with how friendly and helpful James and Jay were in my leasing a new car. All aspects were so well explained in the operation of the car. I know if I have any problems I can go to them and they will be happy to… help me. Thank you Toyota.Elaine, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
A Great Experience
by Gar_land on 04/18/2018They listened to what I wanted and developed a plan to test drive and explore a few options. No pressure.Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff here at Mechanicsville Toyota. Please let us know if we can ever help you in the future. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Toyota
by MsSat33 on 04/02/2018updated 04/16/2018The experience was easy and no hassle. I was surprised to get approval and a decent car. Justin really worked hard. I was greeted by my salesperson Don immediately when I pulled in and he is awesome!!!We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Leasing a vehicle
by chechler on 04/16/2018Dave White was the kind of salesman that I like. No high pressure and he took extra time to explain all of the details to us and was extremely interested in our needs and wants. Chuck & Jean HechlerThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service
by allan2000 on 04/14/2018Easy to schedule appointment on-line and the service department called to remind me of the appointment. Truck was taken in for service immediately.Thank you for taking the time to leave this review, Allan. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Long wait
by MrsKruger on 04/15/2018The people are always nice and the cost was less than I thought it would be or remembered from the last time.Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Outstanding Service at Mechanicsville Toyota
by folklohr_804 on 04/13/2018Braxton Collier and the rest of the folks at Mechanicsville Toyota did an excellent job of getting me in and out the door in a short amount of time. Braxton is truly a terrific sales person who makes you feel like you're the most important… customer on the planet.Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service scheduling
by whartman77 on 04/09/2018Easy to schedule and accurate on the estimate for a repair I needed when going in for a standard oil change service. By calling ahead for the appointment, the parts were ready and i didn't need to follow up or come back because parts… didn't arrive, etc.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Nice work
by ddenton on 04/07/2018Honest, quick, dependable, recommended service but did not try and sell me anything or force it on me. Everything was done correctly and on time.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Experience buying my new RAV4!
by qarolyn on 04/08/2018My salesman was friendly, knowledgeable, and helpful. He worked hard to help me choose what was right for me. He spent time teaching me how to use the new gadgets in my new car, and I appreciated that. Our closer was well prepared and… helpful in explaining the papers we were signing.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
GREAT job!
by Carol_A_D_ on 03/25/2018updated 04/05/2018The staff is very nice, understanding and helpful. Mr. Chin, Mr. Nickens and others were great to work with. Travis, the Service Manager was empathetic, helpful and professional.Thank you for the kind words!
Highlander Purchase
by Gottahavecar on 03/31/2018updated 04/05/2018James was very accommodating and easy to work with. He did not try to talk me into something I didn't need. Jay also was great to work with.Thanks for this awesome review!
Wonderful experience
by Vaughansx5 on 03/18/2018updated 04/03/2018Wes Doub made the whole experience wonderful and painless. He was very thorough with explanations on how everything worked. I would recommend this dealership and the wonderful Services of Wes to anyone.Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Mechanicsville Toyota as your dealer, as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great experience
by Oliverme on 03/18/2018updated 04/03/2018The entire process was very easy and relaxed. Our salesperson, Joe Wilson was responsive and stayed in touch with us from our first contact in early December to when we finally decided to purchase in March.Thank you for taking the time to write Mechanicsville Toyota a great review! I am thrilled to hear that you had such a great shopping experience with Joe. Please let us know if we can help you with anything else! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Happy Highlander Owner
by William823 on 03/19/2018updated 04/03/2018Welcoming,informative, worked with us without pressure. This is the third time we have leased from Toyota/Mechanicsville - due to the excellent customer service and professional sales team. Would highly recommendThank you for taking the time to leave this review, William. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
New to me car
by Benjamin_2018 on 03/30/2018Finding what I wanted within my budget and with out having to drive around town I like the idea of a small car. Would love to see a no frills car for those folks who want this.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Best car buying experience
by Xman121 on 03/31/2018Very simple and easy. No pressure atmosphere. Please make sure to speak with Josh Brown because he will help you through the process easily.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service
by rileyjp on 04/02/2018It's easy to make an appointment, and the service group are always professional. I always enjoy coming here for service on my vehicles.Riley, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely,Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by dealerreply on 04/25/2018