Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Purchased New Car
by Melanie on 01/02/2019Don Berkley was wonderful to work with. He was always straightforward, never pushy and willing to help us with any request through the entire purchase. I have bought many cars in the past and Don was by far the easiest to work with and… has a great disposition. The dealership was not the closest to me but Don and the others at Mechanicsville Toyota made the drive worthwhile.New Highlander
by Bruce on 12/31/2018Responded to emails quickly. Sales was not overly pushy. Everyone very helpful and pleasant to work with. Gave a good and fair price for new car and trade in. Did not have to haggle as bad as other places. James was very responsive and… easy to work with. He was also very knowledgeable about the car.We're delighted that everything went so well for you, Bruce! Regards, John Nickens, General Manager | jnickens@pageauto.com
Fast, easy, convenient
by Ruth on 12/31/2018Fast, easy, convenientThis is great to hear, Ruth! Thanks for choosing Mechanicsville Toyota! Regards, John Nickens, General Manager | jnickens@pageauto.com
Great experience!
by L on 12/30/2018Tony Jones was fantastic. He made everything go as smoothly as humanly possible and was incredibly knowledgeable and friendly. I will definitely be sending friends his way!Thank you for your very kind words and recommendations, L! Regards, John Nickens, General Manager | jnickens@pageauto.com
The best
by Bogdan on 12/29/2018We always have a great experience at Mechanicsville Toyota. John and Don are the best!Thanks for your repeat business, Bogdan! Regards, John Nickens, General Manager | jnickens@pageauto.com
Great Experience !
by Leonel on 12/29/2018Sales Person was knowledgeable, no high pressure tactics, finance manager was very thorough.Leonel, we sincerely appreciate your five star review! Regards, John Nickens, General Manager | jnickens@pageauto.com
Great experience with Mechanicsville Toyota
by Carroll on 12/29/2018After having major trouble with my New highlander Toyota, dealership,service, and David White took excellent care of me. David was exceptional in making sure everything I wanted was taken care of getting me settled in my New car. Couldn't… ask for any better treatment. Will highly recommend him to anyone who wants to buy a toyota.Thanks so much for your positive feedback, Carroll! Regards, John Nickens, General Manager | jnickens@pageauto.com
Excellent
by Jim on 12/29/2018The promptness of service, the friendly staff, hoe clean the service area is and they even found the hidden problem with our mileage panel on our 2018 Tacoma. We rate them excellent!Jim, thanks for your kind and positive review! Regards, John Nickens, General Manager | jnickens@pageauto.com
Recent Mechanicsville Toyota Service Visit
by Charles on 12/19/2018updated 12/28/2018Quick friendly professional service.Great experience!
by Megan on 12/21/2018updated 12/28/2018Zak and Justin were fantastic! Zak has been helping me for months look for a smaller SUV! When this one came to the dealership he immediately knew it was what I had been wanting and called me. He is so personable and easy to work with. We… will definitely be coming to him for another vehicle in a couple years!15K mile service
by Allyn on 12/21/2018updated 12/28/2018I was done quickly! My wheels were not damaged!!??
by Cody on 12/28/2018Worked appt in to very busy time of year!Thanks so much, Cody! Regards, John Nickens, General Manager | jnickens@pageauto.com
First Service Visit
by Sandra on 12/28/2018The service person was efficient and pleasant. The servicing was completed quickly.We're pleased that everything went well for you, Sandra! Regards, John Nickens, General Manager | jnickens@pageauto.com
Great Sales and Service Team
by Keith on 12/27/2018I had a very favorable experience with John in Sales and Rob at the service desk. I worked with John on the purchase and he was very accommodating with making sure the car was ready with no issues. There was a potential issue that may have… arisen that Mechanicsville Toyota was willing to resolve. I appreciated that very much. I highly recommend this dealership for your Sales or Service needs.We appreciate your marvelous feedback, Keith. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! John Nickens, General Manager | jnickens@pageauto.com
Awesome service
by SheriGibson14 on 12/25/2018My sales persons name was Joe. He was more then patient with our sons (5 & 2). He was kind hearted and understood my position. He went above and beyond on my purchase. He exceeded my every expectation of a used car purchase. I will make my… next new car purchase with Mechanicsville Toyota.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Nickens, General Manager | jnickens@pageauto.com
My low beam headlight was not working
by Marcia on 12/24/2018I came because of a headlight low beam was out. I had it checked out at a local garage. There was no juice but the bulb was good. So he was able to say what was wrong in a half hour. A critter chewed on the wire and shorted it out. It was… fixed in an hour.I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It's important that when our customers drop their vehicle off with us, they're given the transparent and trustworthy service we know they deserve. I hope that if there's anything else you need, you won't hesitate to let us know. John Nickens, General Manager | jnickens@pageauto.com
Mechanicsville Toyota
by William on 12/24/2018Joe Wilson was our salesman. He was very knowledgeable about all the vehicles on the lot. He also was very approachable and made us feel comfortable through the whole processWe're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! John Nickens, General Manager | jnickens@pageauto.com
Service
by Shirley on 12/22/2018Response was punctual and service was most satisfactory!!!!!!!Shirley, at Mechanicsville Toyota, our number one goal is customer satisfaction. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Great Service
by Lara on 12/22/2018Great customer service!Lara, we appreciate you choosing Mechanicsville Toyota. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Great Overall Experience
by Vance on 12/22/2018It’s quick thorough and friendlyVance, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from Mechanicsville Toyota. If there is anything more that we can do please come back and see us again. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Good service
by April on 12/22/2018Convenient appointment and good customer serviceApril, thanks for your positive feedback. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, John Nickens, General Manager | jnickens@pageauto.com
Toyota Tacoma
Toyota RAV4 Hybrid
Toyota 4Runner
Toyota RAV4
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Nickens, General Manager | jnickens@pageauto.com
by dealerreply on 01/03/2019