Hampton Chevrolet
Today closed
Customer Reviews of Hampton Chevrolet
Review type:
Write a review: Service
38 service reviews
Sort by:
Service Department
by Andrew H on 05/16/2025Customer service was outstanding. Crystal kept me informed during my visit.Express Service
by Blue knight on 09/30/2024The idea of "express service" is great. In at 0800 and out by 0845. In time for work.Service!!
by Timothy B on 07/21/2024My 2019 Chevy Silverado broke down on me got it to the dealership and they were about to get back with me the same day I dropped it off and was fixed in a matter of days!! Great customer service and great employees!!Purge Canister replacement
by Shirley on 05/14/2024Took my car in for a repair, oil change and tire rotation, waited for my vehicle and they did the repair and oil change/ tire rotation in a timely mannerOutstanding Job
by Ronbo001 on 03/25/2024Once again Phil Stallings did a great job getting me in (Electrical Issue) and received the vehicle back once again in a timely fashion and 100% corrected. I have been coming to Phil now since 2007, he is the best.GREAT SERVICE
by CHILYNN on 03/10/2024Been several times for routine work as well as diagnostic problems. Matthew along with Mike’s red team are the best. Highly recommended.Chilynn, thank you for taking the time to share your feedback. Each employee is a valued member of the Hampton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Hampton Chevrolet Team
Power steering pump replacement
by Duane.Cunnin on 04/13/2023Quality parts and labor as usual. The only place I trust with complex vehicle repairs.Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Regards, Hampton Chevrolet Team
great service!
by Figueiredo on 04/10/2015updated 04/19/2015From the moment I walked through that door, everyone was very polite and courteous with all the customers. Everything was done fast! Great customer service, specially the lady in the lounge (forgive me for not knowing her name). She was… extremely helpful and never been anywhere else where someone wanted to do so much for the clients!Great experience
by Tameaka on 03/23/2015It was a great experience it was a little inconvience not to have a loaner car for a few days but other than that it always is a great experience they are good at making sure I get in when needed and taking care of my car needsmy experience
by Jamalia on 03/06/2015updated 03/17/2015The service was great. My purchase experience was horrible, so I would never recommend someone based on how I was treated.Jim
by JannieB on 03/02/2015updated 03/17/2015No matter how busy, Jim Goslee is always professional and pleasant. I've probably stuck with Hampton Chevrolet and the Service Department because he makes the experience of service and repairs a little easier to bear.My 2006 Corvette
by PAS_10 on 02/13/2015updated 02/24/2015I was experiening problems with my Speedometer not working continually. White Team didn't see it when it wasn't working. So I picked the car up without knowing why my Speedometer stoped working.Phil and the green team are awesome
by davlau on 01/28/2015updated 02/08/2015Phil and his green team staff have always been attentive to the needs of my vehicle and have always set up our maintenance appointments quickly and conveniently...thank youService on 2008 Impala
by Carlette on 01/31/2015updated 02/08/2015Since my husband has become ill, I have total responsibility for our vehicle service. The Green Team, lead by Phil Stallings, takes care of my vehicle. I know that when I bring it in for service it will be well taken care. When Phil tells… me that he has taken care of it, I trust him and know that my car has received great service. That trust means a great deal to me and because of that trust, when I am ready, I will be purchasing my next vehicle from Hampton. Phil has taken care of my last two vehicles and I have never had any problems and he will be taking care of my next.Love this dealership!
by HeatherM3 on 01/23/2015updated 02/05/2015Excellent service, took only 23 minutes. Unheard of elsewhere! Such great staff at this dealership. I've always had excellent interactions and hope they continue doing such a great job.tire sensor
by smithv3 on 01/20/2015updated 02/04/2015The inspection was great. However I had told them that I had gotten a flat tire on 12/24 and that my tire sensor was not registering. She told me that it would cost 99.99 to run a dx test. I told her that I knew it was the right… passenger side; she said you would still have to run a dx. That is absolutely ridiculous!! I don't understand why I would have to pay 100 for a 5-10 $ part???Constructive Criticism
by BriBrown on 01/22/2015updated 02/02/2015Well I wouldn't have had to come back in to get my car fixed if the problem was fixed when I took my car in for a service the first time and told them word to word "I think I'm having transmission issues". The issue wasn't fixed until three… weeks later when I broke down because of my transmission giving out. Like I ment the problem could've been fixed long ago but instead it had to get more serious than it needed to be for the issue to be resolvedin and out
by Tombosoxva on 01/13/2015came in for a oil change and was in and out in no time everything was done very professionally and correct. what a great place to have my car serviced!!Hampton Chevrolet Great Service Department
by john196145 on 01/09/2015Hampton Chevrolet treated me wonderfully, courteously and efficiently. The service adviser called to let me know the status of my car and how long it would take, which they were quicker than estimated. I definitely recommend Hampton… Chevrolet for their service department.Service
by VAMINSHALL on 12/19/2014updated 01/03/2015Please do not feel slighted by my rating. I have never given any of my Airmen a perfect score on an appraisal because no one is perfect but striving to get there is what sets one apart from the pack. Phillip Stallings of the Green Team… knows me well and doesn't discount what I say because I am a women when it comes to my vehicle. Left the vehicle overnight so the "noise" I heard was obvious to the technician because it was more prominent after first starting the vehicle. In and out in three hours with a new serpentine belt (which was my my original diagnosis), oil change and inspection done. Couldn't be happier. Thank you, Phillip!Good service
by Tania1830 on 12/19/2014updated 01/03/2015After my recall repair. My vehicle encounter further issue unrelated to the recall. I felt the service person should of tried to provide further information and security on figuring out my vehicle. I left with unresolved issues and filling… like I was pushed out the door.
About our dealership
Thank you so much for the wonderful review of your experience at Hampton Chevrolet. Phil is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Regards, Hampton Chevrolet Team
by Hampton Chevrolet on 03/25/2024