Hampton Chevrolet
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Customer Reviews of Hampton Chevrolet
Review type:
Third vehicle
by Pbrown6770 on 04/21/2025
Seamless transition from a trade in to new truck in a matter of hours.
61 reviews
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Service Department
by Andrew H on 05/16/2025Customer service was outstanding. Crystal kept me informed during my visit.Third vehicle
by Pbrown6770 on 04/21/2025Seamless transition from a trade in to new truck in a matter of hours.Express Service
by Blue knight on 09/30/2024The idea of "express service" is great. In at 0800 and out by 0845. In time for work.Rate
by Donovan on 07/21/2024Respectful and courteous would buy again laterService!!
by Timothy B on 07/21/2024My 2019 Chevy Silverado broke down on me got it to the dealership and they were about to get back with me the same day I dropped it off and was fixed in a matter of days!! Great customer service and great employees!!Purge Canister replacement
by Shirley on 05/14/2024Took my car in for a repair, oil change and tire rotation, waited for my vehicle and they did the repair and oil change/ tire rotation in a timely mannerOutstanding Job
by Ronbo001 on 03/25/2024Once again Phil Stallings did a great job getting me in (Electrical Issue) and received the vehicle back once again in a timely fashion and 100% corrected. I have been coming to Phil now since 2007, he is the best.GREAT SERVICE
by CHILYNN on 03/10/2024Been several times for routine work as well as diagnostic problems. Matthew along with Mike’s red team are the best. Highly recommended.Chilynn, thank you for taking the time to share your feedback. Each employee is a valued member of the Hampton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Hampton Chevrolet Team
Chevy HD2500
by RobsTruck on 02/20/2024A wonderful buying experience. They were extremely knowledgable and helpful in ordering a new truck. They have a complete understanding of the various options allowing us to pick the options for our need. Highly recommend them.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful buying experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Hampton Chevrolet Team
Power steering pump replacement
by Duane.Cunnin on 04/13/2023Quality parts and labor as usual. The only place I trust with complex vehicle repairs.Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Regards, Hampton Chevrolet Team
Bud and my new ride
by Bud on 05/12/2020I had a great experience at Hampton Chevy. Found a super nice used 2017 car that fit my budget. My sales rep Sarah was awesome and made the while process easy!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Hampton Chevrolet Team
They treated us as if they had known us forever!
by PhyllisMichael on 01/27/2018My Wife & I do not like buying cars from Dealers, we have always purchased from personal owners. This time we started "Online" and found what we were looking for at First Team Hampton Chevrolet. we had set an appointment up on Saturday… morning, from the moment we pulled into the lot, we knew we had finally come to the right place. This was only the second vehicle we took for a test drive, we had been at another dealership earlier in the week, we did not buy. We were to ask for Daniel, the receptionist greeted us with a great big smile and welcomed us in, we told her we had an appointment, she requested Daniel and he was there within minutes! Then Daniel introduced us to Bryan, he was new to the team, and nervous, but he showed great poise and took us to the vehicle we had seen "online", we test drove the vehicle. when we came back we made an offer, Bryan with no pressure presented the proposal for the purchase of the vehicle, we did decline at that time, we had another vehicle at another dealership in Newport News later in the day, we went to that appointment, however, the vehicle we were supposed to see had been moved to another lot, they offered to go get it, we said just show us something else, they did not have anything we liked, the atmosphere there was not to our liking either. we came back to First Team Hampton Chevrolet, Daniel greeted us, I asked what could he do to get us into this vehicle, we were introduced to Andrew, another new team member, he was great to work with, they were able to get us into the vehicle.."Hassle Free!", Everyone was great, from Abe the Business Manager to Wib Davenport, who made you feel right at home, he even lent us his car so we could drive across the street to go eat lunch while service installed our trailer hitch..First Team Hampton Chevrolet truly Puts The Customer First! We have recommended Family, Business Workers and Friends to purchase their next vehicles from here! I recommend you do too!Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Hampton Chevrolet Team
Straight forward easy purchase
by Justin1962 on 03/17/2016No problems, they addressed my concerns in a polite and professional manner. Very satisfied with Hampton Chevrolet Service and Sales Deptmantsgreat service!
by Figueiredo on 04/10/2015updated 04/19/2015From the moment I walked through that door, everyone was very polite and courteous with all the customers. Everything was done fast! Great customer service, specially the lady in the lounge (forgive me for not knowing her name). She was… extremely helpful and never been anywhere else where someone wanted to do so much for the clients!Mrs
by S_Roberts on 04/10/2015updated 04/19/2015I just wanted to be sure the I commented on the awesome customer service I recieved from Eric Tansmore. He was very knowledgeable in the vehicle that I purchased, and went out of his way to ensure my needs were met. This by far was the best… car buying process, and every chance i get will recommend Hampton Chevrolet for anyone who is looking to purchace a vehicle. Thank you very much Eric!Great experience
by Tameaka on 03/23/2015It was a great experience it was a little inconvience not to have a loaner car for a few days but other than that it always is a great experience they are good at making sure I get in when needed and taking care of my car needsmy experience
by Jamalia on 03/06/2015updated 03/17/2015The service was great. My purchase experience was horrible, so I would never recommend someone based on how I was treated.Jim
by JannieB on 03/02/2015updated 03/17/2015No matter how busy, Jim Goslee is always professional and pleasant. I've probably stuck with Hampton Chevrolet and the Service Department because he makes the experience of service and repairs a little easier to bear.Chevy Spark
by Russell_B on 03/04/2015Reese Johnson is an excellent person to deal with. Professional, friendly, and knows how to deal with people. Hassel free experience. Thank you!My 2006 Corvette
by PAS_10 on 02/13/2015updated 02/24/2015I was experiening problems with my Speedometer not working continually. White Team didn't see it when it wasn't working. So I picked the car up without knowing why my Speedometer stoped working.Great Experience
by Jared07 on 02/08/2015updated 02/24/2015I thought it was a good experience from the moment I walked on the lot. Joshua Miles greeted me and my family in a very kind and professional manner and he maintained that professionalism through the course of my purchase. I would gladly… buy from Hampton Chevrolet again.
About our dealership
Thank you so much for the wonderful review of your experience at Hampton Chevrolet. Phil is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Regards, Hampton Chevrolet Team
by Hampton Chevrolet on 03/25/2024