Radley Chevrolet
Customer Reviews of Radley Chevrolet
Review type:
High Country Silverado from Radley Chevrolet...they deserve HIGH PRAISE!
by Dadjerpop on 05/21/2025I'm a repeat customer. I bought my 2020 LT from Radley and had work done on that truck as well as my 2008 Corvette by their service department. Since my past experiences went so well and I really love the VIP program, I decided to go back… to Radley to trade-in my 20 and purchase a 2025 High Country Silverado 1500. It was a bit of a challenge since the Silverado HC with the features I wanted was at a dealership in Pennsylvania, but like my LT purchase in 2020, the team at Radley made arrangements to transfer in the truck I wanted. Christina Ballin, Karen Jerman, and Keith McCall did an excellent job working with me and the Pennsylvania dealer to help me trade my old and buy the truck I really wanted. Karen even worked on her day off and answered my calls while away from the office, which is going above and beyond to make a customer happy. I could be happier! Thanks all for the professionalism and excellent customer service. That's exactly why I keep coming back to Radley!Buying my 2025 Chevy Colorado
by Schermerhorn on 04/22/2025Doug Frazier did an outstanding job. He wasn’t pushy, answered all of our questions and made sure we had the best experience possible.Thank you for your wonderful review! We're thrilled to hear that Doug Frazier provided you with outstanding service and ensured you had a great experience at Radley Chevrolet. We truly appreciate your feedback and look forward to welcoming you back in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
EV purchase - Radley Chevrolet
by Henning on 11/26/2024The overall purchasing experience with Radley Chevrolet has been poor. We purchased a 2024 Chevrolet Blazer EV from them. The dealership has no knowledge of the Federal EV Tax Credit and refuses to follow the government direction on how to… submit an EV sale to ensure I receive the full benefit of the credit at tax time even though they heavily advertise it on each EV listed on their website. This is creating significant angst if at tax time the IRS will accept my submission. The vehicle also came without a hood cover installed and I am still awaiting said cover to be received and installed accordingly.Your feedback has been forwarded on to our team and we are currently looking into this matter.
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Tahoe Purchase
by TammyTT on 10/15/2024I can’t say I’ve had a better experience at a dealership than my recent one at Radley Chevrolet in Fredericksburg! Their amount and selection of vehicles is great as is the customer service when choosing to purchase one. My experience was… buying a new vehicle there was expedient, professional, and best of all no smoke and mirrors. I’ll be coming back to buy another!Thank you so much for your kind words, Tammy! We're thrilled to hear that your experience at Radley Chevrolet in Fredericksburg was exceptional. It’s great to know you appreciated our vehicle selection and the professional service provided. We look forward to assisting you again when you're ready to make another purchase! Safe travels in your new vehicle! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Excellent
by Pmacaroni on 05/22/2024Quickly and easily helped us find exactly what we needed. We are extremely happy with our purchase!Thank you for the 5-star review! We're thrilled to hear that we could assist you in finding exactly what you needed at Radley Chevrolet. Your satisfaction is our priority, and we appreciate your business. Enjoy your new purchase, and we look forward to seeing you again in the future. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Great experience
by Firsttime on 02/21/2024First time buying brand new. Everyone at Radley was great, but my guy Keith was awesome and I really appreciated his approach.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Buying a car
by Byron on 05/08/2023Smooth sailing. Made me feel real comfortableThank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Purchase
by Erika on 03/28/2023My sales rep Keith was amazing. He did everything possible to make my purchasing needs we're satisfied.Erika, Keith is pleased to learn that you enjoyed your car buying experience with us! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Radley Chevrolet
by Joseph on 03/21/2023No pressure and Joe Gibb went out of his way to help me find the eight carThank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Excellent
by Robert on 01/10/2023My wife and I were greeted by your sales associate Damien Cox who treated us like royalty. He sat us down and asked if we wanted water or coffee. He was great!Robert, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Chevy Spark
by Godfry on 12/07/2022I have purchased 3 Chevy Sparks in the last 2 years. The service above them all especially my two favorite Javon Cowan and Karen Jerman. From ordering to receiving all three cars was excellent. Whenever, I’m in the market for buying another… car I definitely will reach out to Javon and Karen. They are the best !Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Highly Blezzed
by Azul on 12/06/2022I arrived at Radley Chevrolet just to take a look at the truck of my dreams and was approached by a salesman, Damien Cox. I refused to get out of my car to even take a closer look at the beauty, but Damien had persuaded me into a test… drive. That was all it took! Damien definitely rode the extra miles to make sure I got what I wanted with this truck. His professionalism, knowledge, and positive attitude was appreciated. Manager John Buckner was also amazing with assisting me with any concerns and questions I had regarding the vehicle purchase. I could not have asked for a better team. Their willingness to help made me comfortable with knowing I was making the right decision. Both John and Damien are always available when I reach out for anything. Thank you both.Azul, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Chevrolet. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Outstanding service
by Jcallaway on 02/03/2021Purchase my third vehicle from Radley Chevrolet. I only purchase a vehicle from them as long as I am living in this state. The services is beyond reproach.We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jonathan Pittman - Dealer Operator
Love our new Tahoe Z71
by MaBelle on 10/08/2020I've never had a new car so we shopped around visiting several dealerships in search of what we were looking for. When we arrived at Radley we met Denise. She was helpful & courteous & kind & personable. She answered all of our questions… and helped us determine our options. She even kept in close contact with us to let us know when the Tahoe we were waiting to test drive was on sight. We were deciding between a Tahoe Premier & Z71 Tahoe and ended up going with Z71.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Denise and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jonathan Pittman - Dealer Operator
Profession on ploy is great atmosphere great employees
by Donnie on 12/14/2018updated 12/21/2018Friendly personnel that worked to meet what i was looking forHi Donnie! Thank you for leaving this amazing review. It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator"
Kimberly and Allan
by Allan on 11/30/2018updated 12/07/2018Easiest car buying we have ever done. Very helpful and friendly we will be back and will recommend your dealershipsFirst and foremost, thank you for taking the time to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. We look forward to seeing you in the future. Sincerely, Jonathan Pittman - Dealer Operator
Shopping at Radley
by William on 12/05/2018We have purchased many vehicles from Radley Chevrolet. Always received special treatment from Aaron, Doug our latest sales person and the finance person. Great team! We will never buy an automobile from anyone else. Great maintenance and… care.William, thank you for being such a wonderful and loyal customer. It is always a pleasure working with you, and we are looking forward to your next visit! Sincerely, Jonathan Pittman - Dealer Operator
Used car purchase
by James on 11/13/2018Great staff and Salesman Nicholas Ierardi did a great jobTaking the time to leave this review means a lot to us. A positive experience is what we strive for every day and we're happy that we left you with a memorable experience. Thank you for letting us know how your experience was and for choosing us for your automotive needs! I will make sure to share your review with Nick. Sincerely, Jonathan Pittman - Dealer Operator
2016 Chevy Traverse
by Nichole on 10/16/2018updated 10/26/2018My family and I have been using Radley Chevrolet forever and are always satisfied with the service. Paul helped me to find exactly what I wanted.Thank you for the five-star rating, Nichole! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jonathan Pittman - Dealer Operator
Outstanding!
by Marchia on 10/18/2018Everyone worked as a team. Bill made sure I was familiar with the Jeep before driving off the lot and Ryan put effort into getting me the best interest rate. I am so pleased that I chose Radley to purchase my first vehicle. I will… definitely return to see their smiling faces. Thanks again, I love my Jeep!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and delivering memorable experiences. Let us know if we can assist you again! Sincerely, Jonathan Pittman - Dealer Operator
Great deals on the cars
by Paul on 10/06/2018updated 10/16/2018The customer service was great. Very helpful and informative about the carsThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and delivering a memorable experience to our guests. Let us know if we can assist you again! Sincerely, Jonathan Pittman - Dealer Operator
Just A Few Reasons Why You Choose Radley Chevrolet:
-Radley has great caring/long tenured employees. Locally owned and community involved staff.
-Live Phone Operators: To ensure your phone call gets properly connected.
-VIP Rewards Package: 4 years/48K miles of no cost oil changes, tire rotations, alignment checks and state inspections with all new and pre-owned purchases.
-Radley Mobile App: Easy access to set service appointments, receive special offers and retrieve your vehicle data.
-Radley is a national leader in GM Pre-owned Certified Vehicles.
-Settlement Office: Don't wait in lines. Radley handles all purchase documents from loan/lease options, complete vehicle protection options/payoffs of trade-ins/OMV title and tag processing.
-Shuttle Service and Courtesy Transportation Vehicles are available for Radley VIP customers when your vehicle is in for service or light collision repair. Your convenience is one of our top priorities.
-25 GM Trained Technicians
Thank you so much for your kind words! We truly appreciate your continued trust in Radley Chevrolet for both your 2020 LT and now your 2025 High Country Silverado 1500. We're thrilled to hear that our team, especially Christina, Karen, and Keith, went above and beyond to make your experience seamless and satisfying. Your loyalty means the world to us, and we look forward to helping you again in the future! Enjoy your new truck! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
by Radley Chevrolet on 05/22/2025