Radley Chevrolet
Customer Reviews of Radley Chevrolet
Review type:
High Country Silverado from Radley Chevrolet...they deserve HIGH PRAISE!
High Country Silverado from Radley Chevrolet...they deserve HIGH PRAISE!
by Dadjerpop on 05/21/2025I'm a repeat customer. I bought my 2020 LT from Radley and had work done on that truck as well as my 2008 Corvette by their service department. Since my past experiences went so well and I really love the VIP program, I decided to go back… to Radley to trade-in my 20 and purchase a 2025 High Country Silverado 1500. It was a bit of a challenge since the Silverado HC with the features I wanted was at a dealership in Pennsylvania, but like my LT purchase in 2020, the team at Radley made arrangements to transfer in the truck I wanted. Christina Ballin, Karen Jerman, and Keith McCall did an excellent job working with me and the Pennsylvania dealer to help me trade my old and buy the truck I really wanted. Karen even worked on her day off and answered my calls while away from the office, which is going above and beyond to make a customer happy. I could be happier! Thanks all for the professionalism and excellent customer service. That's exactly why I keep coming back to Radley!Thank you so much for your kind words! We truly appreciate your continued trust in Radley Chevrolet for both your 2020 LT and now your 2025 High Country Silverado 1500. We're thrilled to hear that our team, especially Christina, Karen, and Keith, went above and beyond to make your experience seamless and satisfying. Your loyalty means the world to us, and we look forward to helping you again in the future! Enjoy your new truck! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Buying my 2025 Chevy Colorado
by Schermerhorn on 04/22/2025Doug Frazier did an outstanding job. He wasn’t pushy, answered all of our questions and made sure we had the best experience possible.Thank you for your wonderful review! We're thrilled to hear that Doug Frazier provided you with outstanding service and ensured you had a great experience at Radley Chevrolet. We truly appreciate your feedback and look forward to welcoming you back in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
EV purchase - Radley Chevrolet
by Henning on 11/26/2024The overall purchasing experience with Radley Chevrolet has been poor. We purchased a 2024 Chevrolet Blazer EV from them. The dealership has no knowledge of the Federal EV Tax Credit and refuses to follow the government direction on how to… submit an EV sale to ensure I receive the full benefit of the credit at tax time even though they heavily advertise it on each EV listed on their website. This is creating significant angst if at tax time the IRS will accept my submission. The vehicle also came without a hood cover installed and I am still awaiting said cover to be received and installed accordingly.Your feedback has been forwarded on to our team and we are currently looking into this matter.
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Tahoe Purchase
by TammyTT on 10/15/2024I can’t say I’ve had a better experience at a dealership than my recent one at Radley Chevrolet in Fredericksburg! Their amount and selection of vehicles is great as is the customer service when choosing to purchase one. My experience was… buying a new vehicle there was expedient, professional, and best of all no smoke and mirrors. I’ll be coming back to buy another!Thank you so much for your kind words, Tammy! We're thrilled to hear that your experience at Radley Chevrolet in Fredericksburg was exceptional. It’s great to know you appreciated our vehicle selection and the professional service provided. We look forward to assisting you again when you're ready to make another purchase! Safe travels in your new vehicle! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Excellent
by Pmacaroni on 05/22/2024Quickly and easily helped us find exactly what we needed. We are extremely happy with our purchase!Thank you for the 5-star review! We're thrilled to hear that we could assist you in finding exactly what you needed at Radley Chevrolet. Your satisfaction is our priority, and we appreciate your business. Enjoy your new purchase, and we look forward to seeing you again in the future. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Great experience
by Firsttime on 02/21/2024First time buying brand new. Everyone at Radley was great, but my guy Keith was awesome and I really appreciated his approach.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Buying a car
by Byron on 05/08/2023Smooth sailing. Made me feel real comfortableThank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Great Service
by TANYA on 04/19/2023Nice facility, wait was not long, Isaac and Sheila were great and helpfulTo say thank you is not enough, Tanya! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Radley Chevrolet again! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
Great customer relations
by Aaron on 04/14/2023Pulling inside and people are there to greet you.Thank you for the great review, Aaron. Please come visit us if you need anything else, be it service or sales. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Inspection
by Marcus on 04/04/2023Friendly and fastThanks for your perfect review, Marcus! We're glad to hear that our team was friendly and fast! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Purchase
by Erika on 03/28/2023My sales rep Keith was amazing. He did everything possible to make my purchasing needs we're satisfied.Erika, Keith is pleased to learn that you enjoyed your car buying experience with us! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Radley Chevrolet
by Joseph on 03/21/2023No pressure and Joe Gibb went out of his way to help me find the eight carThank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Exceptional every single time
by Roger on 03/02/2023Service is always exceptional at Radley. I have been a customer there for over 25 years and have never been disappointed. Justin Tayler and his team especially Jason Stroman always take care of my vehicles as they were their own.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Great service
by Nelson on 03/01/2023Service written was excellent Tommy Withers. Dylan was very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Robert
by Robert on 02/21/2023being waited on quickly.I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Oil change
by Thomas on 02/21/2023My oil was changed quickly.I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal
Maintenance
by Dianne on 02/18/2023On timeWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Wilbert C Jennings Jr
by Wilbert on 02/09/2023Friendly and accessible.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Another great job!
by David on 02/07/2023It was quick and easy. Plus the oil change is free.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Radley Chevrolet is the Best!
by Jeremy on 02/07/2023I appreciate the patient, hospitable and hard working staff that always takes care of the customer the first time.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. It was our pleasure to deliver a memorable experience to you! Sincerely, Jonathan Pittman - Dealer Operator
Delayed
by Westley on 01/24/2023Lounge, drive into area for service. Attendant ready. Delay in work start not communicated. Wait time was longer than expected for time. Usually is completed in a reasonable time.Westley, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jonathan Pittman - Dealer Operator
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Traverse
Just A Few Reasons Why You Choose Radley Chevrolet:
-Radley has great caring/long tenured employees. Locally owned and community involved staff.
-Live Phone Operators: To ensure your phone call gets properly connected.
-VIP Rewards Package: 4 years/48K miles of no cost oil changes, tire rotations, alignment checks and state inspections with all new and pre-owned purchases.
-Radley Mobile App: Easy access to set service appointments, receive special offers and retrieve your vehicle data.
-Radley is a national leader in GM Pre-owned Certified Vehicles.
-Settlement Office: Don't wait in lines. Radley handles all purchase documents from loan/lease options, complete vehicle protection options/payoffs of trade-ins/OMV title and tag processing.
-Shuttle Service and Courtesy Transportation Vehicles are available for Radley VIP customers when your vehicle is in for service or light collision repair. Your convenience is one of our top priorities.
-25 GM Trained Technicians
Thank you so much for your kind words! We truly appreciate your continued trust in Radley Chevrolet for both your 2020 LT and now your 2025 High Country Silverado 1500. We're thrilled to hear that our team, especially Christina, Karen, and Keith, went above and beyond to make your experience seamless and satisfying. Your loyalty means the world to us, and we look forward to helping you again in the future! Enjoy your new truck! It was our pleasure to deliver a memorable experience to you! Sincerely, Michelle Radley, Dealer Principal 540-898-4000
by Radley Chevrolet on 05/22/2025