Skip to main content
Today 9:00 AM - 7:00 PM

Customer Reviews of BMW of Fairfax

Review type:

Overall rating

4.9
4.86 out of 5 stars

(113 reviews)


Customer recommendations:

Yes (109)|No (4)

OUTSTANDING

5 out of 5 starsby Maximus Rex on 07/19/2025

Here’s the deal, every dealer wants to sell you a car but if you come into their shop with just a little bit of knowledge of the car and financing you will be better prepared. I came to BMW of Fairfax looking for a new 5 series sedan and met Petr (the spelling is correct) who was a real professional. He realized I knew what I wanted and worked with me to smooth out any misconceptions I had as to options, performance, and production timelines. I suggest anybody looking for buy any model BMW to call Petr and schedule an appointment. You will be glad you did. If anybody has any questions just contact me and I will give you the real deal bottom line. I’m not kidding.
  • Maximus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. We are happy to pass along your comments to the team here at BMW of Fairfax!

    by Jordyn Forkell on 07/23/2025

Have feedback for this dealer?
113 reviews
Sort by:

  • Great buying experience

    5 out of 5 starsby John bm on 10/05/2023

    Great experience. Friendly team. I got the car I wanted.
    • Hi John, we are very happy to have provided you with such a positive experience! We hope to see you soon!

      by Katie Rutherford on 10/09/2023

  • Ms. Anita

    5 out of 5 starsby Ms. Anita on 10/05/2023

    My experience was outstanding in terms of the selection of a vehicle to meet my needs and the efficiency, courtedy and satisfaction
    • We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

      by Katie Rutherford on 10/06/2023

  • Sales Team at Fairfax BMW

    5 out of 5 starsby RC Constru on 10/03/2023

    Asad/Ebrahim, two consecutive purchase in two years, the service is professional. I recommend this dealer ship and specially this two person, they phenomenal.
    • Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

      by Grace Lane on 10/05/2023

  • Professional and Pleasant

    5 out of 5 starsby GoOleMiss on 10/02/2023

    Terrific pricing and used cars look like they are brand new! VERY professional staff and a great atmosphere
    • Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Grace Lane on 10/04/2023

  • Very happy!

    5 out of 5 starsby Rasto Janota on 09/20/2023

    Overall, I was very satisfied with the services during the sale of the car. The representative was very pleasant, helpful and professional. Right from the beginning, when he was the only one to respond to my request for a new car among about 10 dealers in the wider DC area (and after NYC). But also during the entire time of preparing the store and after the delivery of the new vehicle. All in all, I can definitely recommend it!
    • Rasto, Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Grace Lane on 09/20/2023

  • Our 3rd great experience purchasing a BMW from BMW of Fairfax

    5 out of 5 starsby Riptide on 09/20/2023

    We bought our first vehicle from these folks in 2016. We'd looked a few other places but these folks were much easier to deal with and far more responsive to questions/emails etc.
    • Hello, Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Grace Lane on 09/20/2023

  • Love my new X6

    5 out of 5 starsby ReneeB! on 09/19/2023

    Neils Riberio was superb. He provided the highest quality of service and made the process for purchasing our first BMW a great experience. He took great care of us.
    • Renee, Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Grace Lane on 09/20/2023

  • Exceptional Dealership

    5 out of 5 starsby DGreen912 on 08/17/2023

    My experience at BMW of Fairfax has always exceeded my expectations. Thomas Cavey and Team (Sales and Service) treat us like family. Thomas is very polite, understanding, and in-tuned with our needs. He makes the buying experience so easy as if he was making the purchase. We choose to ONLY deal with BMW of Fairfax because of the great individuals (Thomas Cavey - New car sales and Danika Edwards - Service) working there.
    • Thank you so much for your positive comments about BMW of Fairfax! We hope to see you soon!

      by Katie Rutherford on 08/21/2023

The following reviews are more than two years old. They are not included in the overall rating.
242 reviews

  • Great Experience

    5 out of 5 starsby Ken Beemer on 07/29/2023

    I'm not in the habit of lauding car dealers, mainly because when I walk out, I get the distinct impression I had just been hosed. That is not the case, however, with BMW of Fairfax. I just had another great experience when I leased a new iX 50. My sales consultant, Neils Robeiro was more like a sales consultant than a salesman. Neils provided detailed answers to my questions, tailored product to my requirements and was always responsive. Sales manager Ryan Jones (who finalizes the sales decisions), was very professional and respectful during negotiations. Both individuals are very pleasant, had great sense of humor and were easy to speak with.Most importantly I never got any sense of strong arming or any kind of pressure to buy/lease.If you're interested in a Beemer, I'd highly recommend you start with these guys. I'm confident you won't be disappointed.
    • Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Haley Tracy on 07/31/2023


  • Excellent X5 M60i delivery

    5 out of 5 starsby Yuzeedee on 07/27/2023

    All transactions were transparent and there was genuine effort to satisfy me, the customer.
    • We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Tracy on 07/31/2023


  • Excellent Experience

    5 out of 5 starsby 1stbeemer on 07/03/2023

    The salesman Sam was extremely helpful choosing a vehicle with all the options and my color choice. He guided me through the process. Very satisfied with the transaction- highly recommend!
    • Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Ally Wofford on 07/06/2023


  • Great experience!

    5 out of 5 starsby BMW430i on 06/20/2023

    Had a terrific visit to this dealership. All aspects of the transaction were smooth and professional. Got an outstanding vehicle for a great price.
    • We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kennedy Seaton on 06/21/2023


  • Very good attention

    5 out of 5 starsby Ruben G on 06/15/2023

    James was great and very helpful in all the car ordering and purchase process!
    • Ruben, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Kennedy Seaton on 06/20/2023


  • BMW Fairfax provides excellent used car sales experience.

    5 out of 5 starsby Red hot BMW on 05/12/2023

    The whole transaction was very open and transparent. The sales representatives, Sam and Ferris were very helpful, and no pressure was applied by either of them at any time. BMW knows that it has a good product and that the certified vehicle program confirms to the buyer that the used vehicle is in top condition - normal wear excepted. I am now the proud owner of a gorgeous BMW 430i AWD Gran Coupe - the shine of the Melbourne Red body color looks deep enough to swim in the paint. So far so good - no surprises, only an excellent used car buying experience. This is the second time I have bought from this used car dealership. The previous was a used Lexus IS350 with all the bells and whistles and although that vehicle was not certified, the dealership stood behind it as a quality vehicle, and it was - low mileage and virtually new - no disappointments. I knew that based on the first experience I would be in good hands second time and for future quality used car purchases from this BMW dealership.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Ally Wofford on 05/18/2023


  • Buying a Dodge Challenger HC Widebody Jailbreak at BMW of Fairfax

    5 out of 5 starsby Presstime on 04/19/2023

    I found a 2022 Dodge Challenger Redeye WB Jailbreak at BMW of Fairfax on April 15. It had 882 miles on it w/F8 Green as the color and was a trade in for one of their BMW'S. I want to give a big shout out to both Jude M. my used car Sales Expert and Mike Walker, GM, who both sat down with me and had a great discussion about a car that really was not in their wheelhouse. Thanks to both of you for your time and opportunity that could not of made the purchase experience any easier. Good Stuff!!KT
    • We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Schell Mewshaw on 04/20/2023

  • M.S. Martin

    5 out of 5 starsby M.S. Martin on 04/09/2023

    It was a pleasure to order my new BMW from BMW of Fairfax. My salesman, Neils, and the manager, John, were both so very helpful and patiently answered my questions. Everyone at the dealership was very friendly and helpful.
    • We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. Thanks for taking the time to leave us this information about your recent visit. Take care!

      by Schell Mewshaw on 04/11/2023

  • Ms

    5 out of 5 starsby Maribeth on 03/29/2023

    From start to finish this was the most pleasant car buying experience ever. We will be back.
    • Maribeth, thanks for the love! Making customers happy is our #1 priority, so we're delighted to hear you had a great experience!

      by Schell Mewshaw on 03/31/2023

  • Great Experience

    5 out of 5 starsby BMWLHH1 on 03/29/2023

    Arben and staff were very knowledgeable of the product and extremely helpful. I'd buy again from this dealer.
    • Thank you for taking the time to leave a review for us at BMW of Fairfax. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Schell Mewshaw on 03/31/2023

  • Happy w/ My Purchase

    5 out of 5 starsby Customer on 02/24/2023

    I recently purchased the 2021 BMW 228xi and I'm so happy with my purchase. Karim and Ferris made the entire car buying process so smooth. I'm a repeat customer. This will be my second BMW purchase. I will never go to any other BMW dealership ever! BMW Fairfax is the best!!!
    • We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review and look forward to seeing you again soon!

      by Schell Mewshaw on 03/02/2023

  • Looking for a new BMW?

    5 out of 5 starsby fesdek10 on 02/20/2023

    If you're looking for a new BMW, ask for James O'Brien. James was very knowledgeable about the car I purchased and was never trying to upsell me anything. He was even recommending some options that I probably didn't even need.
    • We're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by Schell Mewshaw on 02/23/2023

  • Excellent services

    5 out of 5 starsby manarus on 02/16/2023

    Alex, Mike and Fers are an out standing team, very helpful when it comes to match your needs with a smile
    • Manarus, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review and look forward to seeing you again soon!

      by Schell Mewshaw on 02/17/2023

About our dealership

Here at BMW of Fairfax, we have a skilled and knowledgeable staff that understands the BMW brand inside and out. Our dealership is located just outside of the greater Washington DC and Silver Spring area in Fairfax, Virginia. The sales team at BMW of Fairfax will help you find the BMW model that you've been looking for.

We invite you to browse through our new BMW collection along with our used luxury cars, trucks and SUVs. Once you find something within our inventory that you're interested in, come visit our Fairfax dealership in person and take a test drive.

After you've found the vehicle you want, the auto financing team at BMW of Fairfax car get you an auto loan or BMW lease. BMW of Fairfax provides customers in the Arlington and Alexandria, VA area with car repair and service along with a full inventory of BMW parts.

It doesn't matter if you want a new BMW or pre-owned car, we are ready to help. Come visit us in person at 8427 Lee Highway in Fairfax, Virginia. You can also

Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
Languages Spoken (6)
  • Russian
  • Arabic
  • Urdu
  • Korean