Customer Reviews of BMW of Fairfax
Great experience, as always
byon 04/30/2024
Just bought my 3rd car and very happy with my experience. Alex Z is always professional knowledgeable, attentive and I know I can trust his advice. 5 stars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience, as always
byon 04/30/2024
Just bought my 3rd car and very happy with my experience. Alex Z is always professional knowledgeable, attentive and I know I can trust his advice. 5 stars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing experience
byon 04/22/2024
Jordan was very helpful and provided all the support I need to choose the right car and make the right decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Sales Service....AGain!
byon 04/22/2024
Great sales experience again with my salesperson - James Duerbeck. Professional, responsive, direct - best car sales experience I've had in 35 years
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best BMW dealership
byon 04/20/2024
Fairfax isn't just the best BMW dealership in VA/MD/DC but the best of all BMWs I've worked with including in FL, NJ, NY... Great staff. Very efficient. Very trustworthy. Very polite. Special thanks to Jude & Feroz, two very understanding, patient, honest individuals. I've been dealing with BMW of Fairfax for over 10 years now. I've leased or purchased over 5 cars from them. I would absolutely recommend them 10/10.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome buy
byon 04/20/2024
Asad always takes great care of his clients! It was no pressure and enjoyable purchase every time with him. I highly recommend working with Asad for future purchases of a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Sales service from Eric Parks
byon 04/19/2024
The sales service at BMW of Fairfax was absolutely phenomenal. Eric Parks, our sales representative, was an amazing help, explaining everything about our future car very clearly and thoroughly. He was direct to every detail and answered all of our questions honestly, allowing us to choose the perfect car to fit our needs. We highly recommend Eric Parks, BMW of Fairfax, and all of the amazing service they provided in the sales department.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic buying experience
byon 04/15/2024
We had a very positive experience purchasing a new car from BMW of Fairfax. We used Google reviews to find a sales advisor, Erick, who was highly rated for doing all the right things. We contacted him via email and set up a test drive. Erick had everything set up before we arrived, reviewed all the X3 features, and patiently answered our questions throughout the test drive. We moved on to discussing the pros and cons of certified pre-owned versus new and Ericks was very helpful and open as we worked through the options. The purchasing negotiation was the best buying experience I have had. There were no high pressure, gimmicky sales techniques. We just had a good business discussion that worked out. 10/10. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased new 530i
byon 04/14/2024
The service and attention I received during a nearly year long sales experience was pleasant and impeccable. My sales associate Jordan was so knowledgeable; great advisor
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service and sales
byon 04/09/2024
Great service by all the representatives, friendly and very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
5 stars
byon 04/08/2024
Best car purchase experience I’ve ever had. James and Ryan were very helpful in finding the right vehicle for me. Would highly recommend this dealership, particularly these two gentlemen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 04/03/2024
Knowledgeable, friendly and helpful sales people honestly trying to help me find right BMW for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2021 X3 Certified Pre-Owned is a Gem!
byon 04/02/2024
Saw the car on-line in the dealer CPO inventory and called to confirm availability. When I arrived, the sales rep Erick greeted me warmly and had the car ready for a test drive. He was very knowledgeable about all the features and answered my questions thoroughly. His expertise and service convinced me to make the purchase and we closed on a satisfying deal. Having purchased cars for the past 50 years, I found this experience to be among the very best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tom Milton
byon 03/30/2024
Our family has leased three new BMW cars from Fairfax BMW in the last six months. In each case the transaction was a pleasure. The Client Advisor (the same for each car) took time to explain the intricacies of the deals and was clear about the areas where he had some flexibility on the terms, and where he didn't. Everything was concluded to each party's satisfaction, there was never any "need to talk to my manager" nonsense, and no histrionics. Once transferred to the Business Manager, again the options to add various protections were spelt out with only mild encouragement to select and immediate acceptance of our decision. The vehicles were immaculately prepped and all our questions answered. We hope to be repeat customers in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 03/29/2024
Erick was fabulous! He was helpful, patient, and knowledgeable. We appreciated the time that he took to explain everything to us and guide us through the purchasing process. Even though the dealership was busy, we felt very well taken care of and informed every step of the way. We are extremely please with our purchase and would highly recommend Erick and BMW of Fairfax.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Sales
byon 03/28/2024
Very professional, reasonable and willing to work with customers
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Beware of “As Is”
byon 03/22/2024
Purchased a used car in January 2024 from BMW Fairfax. In less than 2,000 (easy) miles the transmission needed completely replaced. Response from BMW Fairfax- we “talked to you about buying a warranty”. Just beware of as is from BMW Fairfax.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Painless process as usual
byon 03/18/2024
Always an easy purchasing experience with BMW of Fairfax. Highly recommend you ask for Erick Bautista.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great dealership
byon 03/08/2024
Always responsive and Thomas is the best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased a BMW X5
byon 03/08/2024
I had an excellent experience with the purchase of my new BMW X5. The salesperson Eric B was extremely helpful. He answered all of our questions and concerns. He went above and beyond to ensure we happy with our purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience!
byon 03/08/2024
I had an excellent sales experience at BMW of Fairfax. Nick D was super helpful, very knowledgeable, and all-around great to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service!
byon 02/23/2024
I recently purchased a pre-owned BMW X5. Eric helped me throughout the whole process and made it very easy. Everything went nice and smooth. Would highly recommend this dealership and especially Eric!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Here at BMW of Fairfax, we have a skilled and knowledgeable staff that understands the BMW brand inside and out. Our dealership is located just outside of the greater Washington DC and Silver Spring area in Fairfax, Virginia. The sales team at BMW of Fairfax will help you find the BMW model that you've been looking for.
We invite you to browse through our new BMW collection along with our used luxury cars, trucks and SUVs. Once you find something within our inventory that you're interested in, come visit our Fairfax dealership in person and take a test drive.
After you've found the vehicle you want, the auto financing team at BMW of Fairfax car get you an auto loan or BMW lease. BMW of Fairfax provides customers in the Arlington and Alexandria, VA area with car repair and service along with a full inventory of BMW parts.
It doesn't matter if you want a new BMW or pre-owned car, we are ready to help. Come visit us in person at 8427 Lee Highway in Fairfax, Virginia. You can also
1 Comments