Farrish Subaru
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Customer Reviews of Farrish Subaru
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24 sales reviews
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Car Service Review
by Bob on 11/21/2024updated 12/03/2024I was able to get my car in without an appointment. Went in for an oil change and tire rotation. They informed me about an job that needed to be done at 30,000 miles. I accepted. Later on received an text about some other things that needed… to be done. I declined those services without any insistence from them. They added an update to the radio without any costs. I’m happy with the job they did when I received my car back.Very pleasant shopping experience
by Stephanie on 07/25/2024Farrish Subaru offers stellar customer service. My experience was very pleasant. The salesperson Ben Cooper was very knowledgeable about the cars and answered all of my questions. I would recommend Farrish Subaru to anyone looking to buy a… used or new Subaru.No fuss car buying
by KD on 03/19/2024Good no pressure info and experienceVirginia
by Janina on 02/14/2024Wolf was the salesperson who assisted me with my purchase and was helpful and honest. Roxanne was in charge of finalizing paperwork and financial transactions, and she was also clear and concise.Awesome Sales Team and Dealership
by Ashley on 08/29/2022The process of buying our car here was amazing. They had the car ready for us to test drive before we even arrived. They explained every detail of the car and all the features before driving it. They made sure we didn’t have any questions… regarding the car before leaving. The Sales team was very nice and super friendly to work with which made the process of purchasing the car easier.Great service! William Baez was helpful and very responsive. Victor also.
by JS on 06/17/2022Great place to buy a Subaru!Great car, great service
by Car Buyer on 06/15/2022Speedy response from the attentive sales team. Car was in good condition, and buying process was smooth. Would definitely recommend!The whole deal was terrible.
by Shaun R on 05/24/2022They checked my credit without my consent after insisting my Sociial was needed to verify my identity. Then they neglected to give me signed copies of my paperwork from the sale. Then they lost said paperwork and have now delayed my tag… and title work. BUYER BEWARE. I have purchased over 30 vehicles in my life new and used and this was by far the worst experience ever !!Shaun, I spoke to you when you were in and again I am sorry that your credit was run, we are in the process of getting the inquiry removed. You left the dealership without getting copies of your paperwork and we have sent all of your copies to you via overnight delivery. We strive to give our customers the best service and if you would like to discuss your experience I am always available.
Great and helpful people
by Ff on 05/20/2022Super helpful people especially Maged! Highly recommended and they will answer all your questions!Great dealership
by Happy buyer on 03/30/2022Very friendly and fair business. Salesman Maurice and Anton in finance were very honest and made the process fun and easy!Below Msrp and no gimmicks!
by Zach on 10/18/2021Fantastic dealer with no markup fees and fast and easy processing! Would buy from them again without hesitation.Legacy purchase
by Jane on 08/02/2021Tucker made the whole process painless. He knew everything about the car and was a great teacher. I ordered the exact car I wanted and it came in about 3 weeks earlier than expected.Great deal and helpful team
by Kian on 04/19/2021Tucker help me to buy my second car, and Vahid did my financial process, it was easy and great deal, I’m happy with my purchase and thank Farrish Subaru againEasy Salesperso!
by Steve on 04/02/2021Farrish was very easy to buy from. Isaiah was not pushy and very informative.Subaru Universe
by Sheron Fields on 03/29/2021I am a new Subaru owner and happy to be in the Subaru Universe! My journey started with a phone call, followed by several text messages and of course it ended in a road trip. The trip was well worth the drive. Mr. I. Johnson, the… salesperson, was personable and professional and worked hard to meet my budget! I left as a happy camper with a beautiful White Crystal Forester Touring with brown leather interior.Exellent sale service experience ten years apart
by NguyenSubaru on 03/19/2021I bought my Outback from Farrish Fairfax 2010 and now traded it in for latest 2021 model. I experienced the same excellent 5 stars from Farrish. That is the reason why I came back for the same dealer after ten years. Did not disappointed at… all; got my choicest car trim and color for reasonable price. They went out of their way to ship me my choice option from another location which entired East Coast only has two available; my outback VIN is only a month old so I know their 2021 outbacks are flying from their lots. I also got their 0% interest rate, 60month loan again; was supprised Farrish can give me 0% in 2021-my credit was in 820 so it is worthy to go Farrish for just the loan service. My wife got her Trex from Farrish as well in 2018. We are Subaru family totally.Kayla at Farrish won my business by being responsive, flexible, and fsir
by BT on 06/12/2020I talked to 4 dealerships before buying a 2020 Ascent. I chose Farrish because of Kayla. She understood that because of Covid-19 I wanted to purchase remotely, and she made it happen. She also was the most responsive and offered the best… price.Seller
by Brenda_med on 06/08/2018It was a great experience . The teamwork and dedication to help me was awesome. My seller was Israel Moreno , and he was very detailed oriented , polite , professional and Informative throught out the buying process. I recommend this… location, and Mr.Moreno as well !!Not a good experience
by KShowk2 on 09/01/2017My husband had researched the car thoroughly and went to purchase it. It took quite a while for someone to come out to the lot and we wanted to test drive. The salesman rode with us, so I asked him what were the best features on the car (It… was pretty loaded so there were lots). Dead silence. He finally said,"Do you have any questions about the car?" We came back the next to purchase it from him, it took over 35 min. for him to meet with my husband - we had made an appointment. The price was a little over $28k which included freight but not their gross $699 dealer fee. He gave us a price of $26,200, from his research this was a fair price for the car. Even though we started with the price including the delivery charge, when he went into "financing" for well over an hour (he was paying cash) and the price we were quoted did NOT include shipping. They did not quote "apples to apples" - then the big fee which is a ripoff of $699 on top of that. Not good, not fair.Enthused Farrish Fairfax Va Subaru Owner
by jim10522 on 07/07/2011updated 06/05/2025Farrish of Fairfax Va, was better than the average offer and went out of their way to obtain my new car preference in very short order. James Turner, salesman was non-pressure, and extremely accomodating to answer our every question.… Post-sale service is extraordinary conducting new owner meetings monthly to answer all our new car questions, provide tips, and a venue so that we might learn from other owners (many repeat Subaru car owners!) Farrish has moved to an expanded Fairfax dealer due to successful sales, repeat buyers, and to provide even more efficient service after the fact. As a car enthusiast, I have researched dozens of SUV's to learn Subaru's are high tech, reliable, precision quality machines that will last 15 years with prudent car and service. I personally believe in supporting local economy- particularly when they were the lowest bid.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Legacy
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
Thanks for the awesome review! We really appreciate your business.
by Farrish Subaru on 06/16/2022