Motor Mile Kia
Customer Reviews of Motor Mile Kia
Review type:
Andy is the best!
excellent service as usual
by sonnymj on 07/28/2016updated 08/10/2016We thought something was amiss with the air conditioner but after the service check was done nothing showed. We highly respect the service dept. and the agents that arrange everything. They even shuttle us to breakfast while we wait.… We'll go nowhere else in the future.VthokieWe appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Excellent experience
by HaoranWei on 08/05/2016This is the first oil change for my new Kia Optima. The service is excellent. The whole process is fast and convenient. I really like it.We appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Great service
by Jnchoose on 07/14/2016Work was done before appointment date! Great service.We appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
We appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
New car purchase
by Annedickerson on 06/30/2016I had excellent customer service. I would highly suggest that if someone was looking for a new vehicle to go to Kia shelor motor mile.Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Motor Mile Kia! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
2016 Kia Forte
by Henries on 06/22/2016All in all, we had a very good experience. We test drove three cars and came back to the first one we drove. We love it, and the service we received was outstanding!Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Motor Mile Kia! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
new Kia Soul
by sklovey1 on 06/21/2016From the first email to the first greeting upon arrival to the car lot and test drive, the paper work, and trying to find a car that is suitable for my family was a great experience!Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Motor Mile Kia! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
vary satisfied
by cmb2210 on 06/04/2016updated 06/14/2016I'm extremely satisfied with the service I received from Joshua Tabor. He didn't stop looking or helping us till we got a car we are happy with and can afford. He was working with Paul McKeg to get us what we wanted. They both was beyond… amazing!!Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Motor Mile Kia With Joshua Tabor & Paul McKeag! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
oil change & tire rotation
by jbturman on 06/07/2016Great service....very pleased overall!We appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
May 24, 2016 Sorento Maintenance
by JPS7373 on 05/26/2016updated 06/07/2016As usual, the work on my car was well done. Brian, the Kia service rep is exceptionally helpful and at least part of the reason I'd consider buying another Kia when the time comes.We appreciate your kind words, the entire service department at Motor Mile Kia thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
good service
by shawenwalker on 04/18/2016The work to my vehicle was done in under the quoted time .fast, friendly & knowlegable service writerIt's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! Thank you for the positive feedback, we value your business and look forward to your next visit.
Amazing Sales and Finance Rep
by kmmurphy9 on 04/15/2016My recent purchase was so painless. The sales rep Jake was extremely helpful and knew so much about the car, he even put my license plate frames on for me!! Daniel the finance rep was very accommodating and I could tell he really cared… about his customers. I have told several people already to go see these guys at Kia! Thanks for alll of your help!It's great to hear that you had such a positive experience purchasing your new vehicle from Jake & Daniel. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
Shelor Motor Mile is awesome
by BonnieWhitaker on 04/01/2016My family and I have always dealt with Shelor when looking for new vehicles and always use their service department. Great company to deal with overall.It's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! Thank you for the positive feedback, we value your business and look forward to your next visit.
Oil change and inspection
by CBDalton21c on 03/13/2016updated 03/28/2016Taylor was very friendly and knowledgable. My car was ready sooner than what I had been quoted, which I loved, even with it having to have a few additional adjustments. Taylor was very knowledgeable in explaining why my air filter needed to… be replaced, as well as why I needed to have an alignment completed. I did replace the air filter, but opted not to have the alignment performed that day, not because of anything he said, just my own personal preference. Overall, it was a great experience! I will definitely be back again in the future!It's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! Thank you for the positive feedback, we value your business and look forward to your next visit.
patience
by LoveKia_1 on 03/08/2016We thank Daniel and Donnie for patience and support while working to help us find the vehicle that was right for us. We will recommend them to anyone we know seeking a vehicle.It's great to hear that you had such a positive experience purchasing your new vehicle from Daniel & Donnie. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
great
by brycet1218 on 02/09/2016updated 02/24/2016At first i wasnt pleased when i had gotten there because i had to ride a hour drive for two days but they didnt stop til i was happy and i had gotten thr car i wanted. Thanks so much.We are happy to hear that your experience made your travel time worth it! Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
Exceptional experience.
by Cindb2014 on 02/03/2016updated 02/17/2016I sent an email to my salesman on Thursday evening with a couple of vehicles in mind. I let him know that I need a vehicle with low miles, an affordable payment, and no money down. Because I work, I could not go spend the entire day at the… dealership. I was able to correspond with him via email and phone and by Saturday afternoon, I was driving home in my brand new Kia forte. Absolutely tbe best buying experience ever.It's great to hear that you had such a positive experience purchasing your new vehicle. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
Excellent Service
by MarchingHokie on 01/29/2016updated 02/10/2016Jacob gave us all the information we needed and treated us well. He allowed us to explore many options for vehicle choice and options. He also took extra time to look at finance options and compare what plan was best for us. He gave us… enough attention without pressure. Our former salesman (Andy on another vehicle) also checked on our progress. We traded in a vehicle that we bought at this dealer. Having the option to change vehicle make and the dealer's ability to work with us for a reasonable trade made things much easier. We got a $500 loyalty coupon and they gave us as much as they could on the trade. Each step of the way, they looked for ways to save us money and get what we wanted. Ultimately, this made me decide not to sell my vehicle on my own. Very pleased.It's great to hear that you had such a positive experience purchasing your new vehicle from Jacob. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
Kia service
by stevebusmech on 12/21/2015updated 01/10/2016Brian really helped us with getting the tires on our car they were real busy but got the job done for us thanksIt's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! Thank you for the positive feedback, we value your business and look forward to your next visit.
Wonderful Experience
by happydriver79 on 01/04/2016This is our 4th vehicle purchased at Shelor Motor Mile. As always, it was a great experience from shopping, purchasing, and financing. This is a top notch group that makes sure the customers goals are met and that we walked away happy and… satisfied. Tim Johnston is one of the best sales representatives that we have ever met. We felt that he went above and beyond in explaining the features of the cars we were looking at and really listened to our goals. We walked away feeling that we got everything that we had wanted in a shopping/buying experience. I've already told my friends and family what a wonderful experience we had that that they should go to Shelor's first when shopping for a new vehicle.It's great to hear that you had such a positive experience purchasing your new Kia from Tim Johnston. Thank you for the positive feedback! We value your business and look forward to servicing your vehicle for you.
Oil change and Tire Rotation
by rachh96 on 12/15/2015Very friendly and nice, the service was done quickly and done well. The only complaint i have is that it is a little unclear where to go if you've never been to the building before, but besides that everything else was fantastic!It's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! We have forwarded your comments about it being confusing on where to go to management. Thank you for the positive feedback, we value your business and look forward to your next visit.
Rrom start to finish
by Autpon1 on 12/11/2015From the time I pull to the Kia service door the people were helpful and kind. Every time I have service don on my Kia the service has been great. ThanksIt's great to hear that you had such a positive experience having your vehicle serviced at Motor Mile Kia! Thank you for the positive feedback, we value your business and look forward to your next visit.
Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.
by Motor Mile Kia on 07/16/2025