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Customer Reviews of Motor Mile Kia

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146 reviews
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  • State inspection

    5 out of 5 starsby Marcio Monika on 10/30/2024

    Time and dealer service, car wash voucher
    • Marcio, it means so much to us to see your review! Thanks from the team at Motor Mile Kia.

      by Motor Mile Kia on 10/31/2024

  • Great Service

    5 out of 5 starsby JQ on 10/26/2024

    Great Service. Thanks to Bowie for all the information prior to the visit. Special thanks to Joey for his patience and diligence in working with us to find the best vehicle for our needs. After driving several vehicles before making a… decision, Joey was right providing all the information we requested. I suspect he was working past his regular hours to assist us. Drove out with the vehicle close to 9pm. This is the 4th vehicle we bought from Shelor. Highly recommended.
    • Thank you for your continued trust in Motor Mile Kia! We're delighted to hear that Bowie and Joey provided exceptional service and helped find the perfect vehicle for you. Your recommendation means a lot, and we look forward to assisting with any future needs!

      by Motor Mile Kia on 10/28/2024

  • Amazing

    5 out of 5 starsby Ashley Hamann on 10/26/2024

    Stacey is amazing, she always communicates with you when everything is ready. She makes she you are happy with your services. I will always continue to come to Stacey!
    • Ashley, we're delighted to hear that Stacey has been providing you with such excellent service at Motor Mile Kia. Thank you for your continued trust and support!

      by Motor Mile Kia on 10/27/2024

  • Excellent Customer Service

    5 out of 5 starsby Reginald A on 10/26/2024

    I received immediate attention upon arrival. Each employee that I came in contact with was willing to listen to the issues I was having with my vehicle and was prompt in addressing them. Their level of expertise was very impressive.… Service advisor, Tony Lopez did an excellent job in overseeing the entire process from start to finish. He goes over and beyond!
    • Reginald, we're delighted to hear that Tony and the team at Motor Mile Kia provided you with such attentive service. It's great knowing they addressed your vehicle issues promptly and professionally. Thank you for sharing your experience!

      by Motor Mile Kia on 10/27/2024

  • Great service

    5 out of 5 starsby Felicia Fernandez on 10/16/2024
    updated 10/24/2024

    Brittany was very helpful and was always updating me about the service.
    • Felicia, thank you for sharing a great review of Brittany and Motor Mile Kia!

      by Motor Mile Kia on 10/24/2024

  • Best car buying experience

    5 out of 5 starsby Justin ward on 05/10/2021

    I couldn't tell you how well our visit went. Kris rupe did everything he could for us to get a new vehicle. I will be a returning customer. Couldn't recommend Kris enough
    • Hello Justin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 05/12/2021

  • Motor Mile Kia was WONDERFUL!

    5 out of 5 starsby rregis21 on 05/10/2021

    Joey at Motor Mile Kia in Christiansburg, VA was wonderful! He asked all of the necessary questions, listened to what we wanted and needed, clarified each step of the process and was in constant communication. He was never pushy, but always… helpful. We would recommend Motor Mile Kia to all of our friends and family!
    • Hello, we're happy you found our staff to be so supportive during your experience here at Motor Mile Kia. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

      by Kevin Smith on 05/11/2021

  • Excellent

    5 out of 5 starsby Elizabeth on 05/08/2021

    Very organized and professional and everything was explained thoroughly
    • Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Serenity Gibson on 05/11/2021

  • Amazing experience

    5 out of 5 starsby Nikki c on 05/04/2021

    I had the best time shopping for my new car with Mike! He was very knowledgeable and really helped me get a sweet deal. I’m recommending him to all my friends and family!!
    • Hi Nikki, thank you for your kind review; we are happy to pass along your comments to Mike here at Motor Mile Kia! Thanks again for the recommendation, and have an amazing day!

      by Sasha Hill on 05/05/2021

  • Sales

    5 out of 5 starsby 1newcar on 04/19/2021

    Sales people were great to deal with no pressure to buy.Sheeler motor mile is your one stop place for any type of vehicle you want they have acres and acres of cars best prices I drove 97 miles to deal with them
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Denver Ray on 04/21/2021

  • Shelors

    5 out of 5 starsby Shelors kia on 04/17/2021

    Very pleased with the sales personel. Knowledgeable and helpful ,answered all my questions had a very good attitude and was pleasant to work with.
    • Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Kia. We are always more than happy to assist you if anything else comes up. Take care!

      by Denver Ray on 04/21/2021

  • Shelor Motor Mile

    5 out of 5 starsby SciFiReader on 02/02/2021

    A great buying experience. Joey Hess did a good job of explaining things, and was low-pressure. We test drove the Kia Niro EV and loved it. Joey worked with us on the price and we were able to make the deal happen. Unlike other… dealerships I've dealt with, they didn't try to sneak extra charges or change conditions when the contract was printed. Very refreshing! This is the third car we've purchased from Shelor and we plan to come back when we need another.
    • Hi! We're so happy Joey was able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sofia Peters on 03/03/2021

  • Kia recall upgrade

    5 out of 5 starsby Ashleyjacksn on 01/21/2021
    updated 01/28/2021

    My guy was super awesome and nice and very very helpful explained everything to me! Got the job done!
    • Hi, we are glad we could help! We look forward to your next visit! Take care!

      by Sofia Peters on 03/03/2021

  • Tony

    5 out of 5 starsby Goldie H on 01/22/2021

    Service was excellent πŸ‘ This was my first time service. Tony was exceptional at helping me with everything I needed and answering my questions!
    • Hi, we are glad Tony could help! We hope to be of service to you again in the future. Best wishes, Motor Mile Kia

      by Sofia Peters on 03/03/2021

  • Recall

    5 out of 5 starsby Kia1415 on 11/16/2020

    I had to take my car for a recall. Everyone we met there was polite and very kind. It took a little over an hour, but the waiting area was comfortable and clean. I am very happy to be a Shelor Loyal Customer.
    • Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Sofia Peters on 02/27/2021

  • KIA Sportage

    5 out of 5 starsby apassman on 10/30/2020

    Everyone was very friendly and wanted to help. The person who helped me with my car was Tony at the Motor Mile dealership in Christiansburg, VA and when I told him I would be driving to New Jersey soon, he made sure to do other checks on… the car such as oil, windshield wiper fluid, tire pressure, etc to make sure everything was good for my ride home.
    • Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sofia Peters on 02/27/2021

  • Routine Maintenance

    5 out of 5 starsby Hokies Rule on 10/20/2020

    Had the Kia Soul in for some routine maintenance. Scheduled a 8:15 AM appointment and I was back on the road shortly after 9AM with fresh oil, tires rotated and a new cabin air filter. Just too easy.
    • Hello! We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

      by Charles Gillette on 11/08/2020

  • New Seltos purchase

    5 out of 5 starsby Rob in WV on 10/13/2020

    We have traded with Shelor multiple times over the years and got a really great deal this time, too. My only complaint with Shelor is that the process takes ALL DAY.
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Elva Valle on 11/16/2020

  • Satisfied with service

    5 out of 5 starsby wpwp2424 on 09/03/2020

    Tony was very friendly. He took his time to explain all of the services listed on the invoice, and I didn't feel rushed when my car was completed. Overall, I'm very satisfied with the service here.
    • We strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Kia. Thank you so much again for your feedback! We hope you have a great day!

      by Rebekah Lydick Hegarty on 09/09/2020

  • Thorough and Patient

    5 out of 5 starsby Kjbutler on 08/10/2020

    We purchased my Niece's first brand new car. It was the perfect car buying experience for her. She will have high standards with every car purchase in her future. We had so many questions and they were all answered. We requested to see so… many cars and we saw them all. Our Sales Rep McKinley was amazing.
    • Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Kia. If you have any further questions, please give us a call. We're always happy to help!

      by Sofia Peters on 08/15/2020

  • Great service

    5 out of 5 starsby Dan John on 08/06/2020

    In and out with no problem very efficient service writer Stacy is the best
    • We're glad to hear that Stacy completed your service quickly and to your satisfaction, Dan. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

      by Helen Gutierrez on 08/11/2020


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