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Customer Reviews of Motor Mile Mitsubishi

Review type:

Overall rating

5.0
5 out of 5 stars

(10 reviews)


Customer recommendations:

Yes (10)|No (0)

Great experience!

5 out of 5 starsby Andy Stevens on 06/29/2025

Preston was great. The first salesman that I can say was really friendly and down to earth. He didn’t try to waste my time and he was real straight forward. I would recommend anyone to go see him.
  • Andy, we're happy to hear that Preston provided such a friendly and straightforward experience at Motor Mile Mitsubishi. Thanks for recommending him!

    by Motor Mile Mitsubishi on 07/01/2025

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10 reviews
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  • Great experience!

    5 out of 5 starsby Andy Stevens on 06/29/2025

    Preston was great. The first salesman that I can say was really friendly and down to earth. He didn’t try to waste my time and he was real straight forward. I would recommend anyone to go see him.
    • Andy, we're happy to hear that Preston provided such a friendly and straightforward experience at Motor Mile Mitsubishi. Thanks for recommending him!

      by Motor Mile Mitsubishi on 07/01/2025

  • Josh Vance is great and patient

    5 out of 5 starsby Fireball on 05/17/2025

    Josh Vance will be patient with your shopping experience answer your questions. Me and my wife bought a used truck from Josh, we stopped by for about 2 months before we decided to buy. Josh was very helpful not pushy. No problem with taking the time to help us even though it was almost 6 pm before we stopped by. From start to finish it only took about 3 hours to be out the door and on the road back home.
    • Thank you for sharing your experience with Josh and the team at Motor Mile Mitsubishi! We're glad to hear that he provided a patient and helpful service throughout your truck purchase. Enjoy the ride, and feel free to reach out if you need anything in the future!

      by Motor Mile Mitsubishi on 05/22/2025

  • Excellent Service/Wonderful

    5 out of 5 starsby Angie Mitchell on 05/16/2025

    They were wonderful, David you were on the phone with me back and forth for weeks answering questions. Chis ran his self to death getting cars for us that we wanted to see. I have dealt with Shelor MM in the past. I knew i was making the right choice coming back. God bless all of you and thank you from the bottom of my heart.
    • Angie, we're delighted to hear that David and Chris provided such attentive service during your visit to Motor Mile Mitsubishi. Thank you for choosing us again; it means a lot! Safe travels in your new car!

      by Motor Mile Mitsubishi on 05/18/2025

  • Best of the best

    5 out of 5 starsby Stressed on 03/21/2025
    updated 03/28/2025

    We purchased a used car from Mike and let me tell you, he went above and beyond to help us out! When we finally stopped by the dealership we were so stressed out from looking at cars….He made finding a car alot less stressful! And very accommodating! We will be back to him for our next car.
    • It's fantastic to hear that Mike made your car-buying experience stress-free at Motor Mile Mitsubishi! We're delighted he could assist you and make the process smooth. We look forward to welcoming you back for your next purchase!

      by Motor Mile Mitsubishi on 03/28/2025

  • Good service

    5 out of 5 starsby Mike on 01/26/2025

    Good selection
    • Mike, thank you for your support of Motor Mile Mitsubishi!

      by Motor Mile Mitsubishi on 01/27/2025

  • My exsperince

    5 out of 5 starsby The Dealer on 01/02/2025
    updated 01/09/2025

    They are great they make sure you find what you looking fir
    • We are so happy that our Motor Mile Mitsubishi team earned your five stars. Thanks!

      by Motor Mile Mitsubishi on 01/09/2025

  • Michael is the man 👍🏽

    5 out of 5 starsby New Customer on 01/03/2025

    Nice variety of vehicles on hand their salesman Michael T was super helpful and attentive. Go see them and ask for Michael
    • We're delighted to hear that Michael provided such helpful and attentive service at Motor Mile Mitsubishi! Thank you for recommending us, and we hope you enjoy your new vehicle.

      by Motor Mile Mitsubishi on 01/03/2025

  • 5th car charm

    5 out of 5 starsby Elizabeth bowman on 11/17/2024

    Love this place! I have bought 5 cars from shelor motor mile. 3 cars from Dorian Rose. He is the best.
    • Elizabeth, thank you for your loyalty and kind words about Dorian at Motor Mile Mitsubishi! We're delighted to have been part of your car-buying journey.

      by Motor Mile Mitsubishi on 11/18/2024

  • Benjamin Vance is such a great sales consultant!!!

    5 out of 5 starsby Jesse Jenalyn Jessalyn on 11/09/2024

    Shelor has helped us for years with purchasing our vehicles, reliable and excellent running cars. Our recent visit with Benjamin Vance had the most positive outcome with buying our new vehicle, thank you Shelor Motor Mile for excellent running cars over my past year’s experience and thank you again Benjamin Vance for making me and my family feel at home!!!!
    • Jesse, we're delighted to hear that Benjamin and the Motor Mile Mitsubishi team made you feel at home during your recent visit. Thank you for trusting us with your vehicle needs over the years! Enjoy your new car!

      by Motor Mile Mitsubishi on 11/12/2024

  • Pat was amazing

    5 out of 5 starsby Amber on 10/18/2024

    Pat was amazing she took care of all of the hard part through text and phone call and alls we had to do when we got to the dealership was sign!
    • Amber, we're delighted to hear that Pat made the process so easy for you at Motor Mile Mitsubishi! Thanks for sharing your experience with us. Enjoy your new ride!

      by Motor Mile Mitsubishi on 10/21/2024

The following reviews are more than two years old. They are not included in the overall rating.
21 reviews

  • Brandon Mitchell Was Great

    5 out of 5 starsby Scott Flenner on 11/30/2021

    Brandon found exactly what I wanted and the payments I needed including an extra rebate!
    • Hello Scott, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Motor Mile Mitsubishi

      by Sasha Hill on 12/06/2021


  • 60 years old/ First New Car

    5 out of 5 starsby Cindy on 10/06/2021

    I really felt that that wanted to help me with purchasing my car. I am so excited I have never owned a brand new car.
    • Hi Cindy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Mitsubishi. We are always more than happy to assist you if anything else comes up. Take care!

      by Sasha Hill on 10/09/2021


  • Shelor Motor Mile was great!

    5 out of 5 starsby Adawng on 09/01/2021

    My experience with Shelor Motor Mile was great! Kris Roop is the salesman to help you find a vehicle. Most friendly and helpful!
    • Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Denver Ray on 09/08/2021


  • New Car

    5 out of 5 starsby Danica Rogel on 08/30/2021

    Very quick and put alot of effort into getting us exactly what we wanted would definitely recommend him to a friend or family !
    • Hi Danica, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

      by Serenity Gibson on 09/02/2021


  • Amazing experience

    5 out of 5 starsby Wml2092 on 06/01/2021

    I had a wonderful experience at Shelor motor mile Kia and Mitsubishi center. My sales consultant Nicole Neri was amazing. Tommy at the Ford center worked hard to find me a car even one that wasn't a Ford. Melissa in finance was super friendly and stayed late to get everything done for me. I left with everything I needed and felt like an important part of the family!!
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Motor Mile Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 06/05/2021


  • Great place

    5 out of 5 starsby Andrew on 05/11/2021

    Walked in and worked with Dedrick and he was a great guy and did what he could do to help me out.
    • Hello Andrew, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 05/12/2021


  • Inspection, routine maintenance

    5 out of 5 starsby Anne Donovan on 05/04/2021

    Prompt, efficient service
    • Hello Anne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 05/08/2021

  • Great Deals & Excellent Services

    5 out of 5 starsby Mark on 03/01/2021

    5-Stars for service and we love our new used cars! I would high recommend their dealerships to anyone in the Tri-State area. Great selection of used and new vehicles! We purchased two used vehicles and got great deals on both rides! Save money and upgrade your vehicle... win-win!
    • Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Motor Mile Mitsubishi! We look forward to your next visit. Take care!

      by Melissa Arellano on 03/04/2021

  • Oil change and tire rotation

    3 out of 5 starsby GretchenB on 01/06/2021

    Scheduled an oil change, tire rotation and computerized vehicle inspection. Also asked them to check two tires as they were needing air a few times a week. Good job but was there almost 3 hours. Would have been better if they would at least have checked in with me maybe an hour into the process for a status update.
    • Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (540) 381-8417 to speak to our manager directly.

      by Sofia Peters on 03/03/2021

  • Always excellence

    5 out of 5 starsby Kelly on 11/10/2020

    Between my wife and I we have bought over 12 vehicles from Shelor. Great staff all the way thru the process and thank you Dorian for going the extra mile
    • Kelly, we're happy you found Dorian and the team so supportive during your experience here at Motor Mile Mitsubishi. We look forward to your next visit! Take care!

      by Sofia Peters on 02/27/2021

  • Not satisfied!

    1 out of 5 starsby Shelor sucks on 08/19/2020

    I bought a car from Shelors used car lot. The day I bought the car the brakes started squealing(after I signed the paperwork of course). They agreed to check them out and I took it back the next day. The mechanic only removed the wear bar from the brake pads claiming it was bent. Once I left a different brake pad started squealing. I called back and asked to speak to the sales manager who told me “noisy brakes are considered good because it’s metal on metal and you know they’re working.” Clearly he knows nothing about cars so I’m unsure why he’s working a car lot. He told me to call motormile Mitsubishi on the following work day but after being talked down to and the manager and mechanic acting like I had no idea what I was talking about and like I was a stupid girl I decided to just get my boyfriend to fix the problem because there WAS a problem. I will never buy from Shelor again and I suggest you don’t either.
    • Hello, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (540) 381-8417 so we can work towards a resolution. We look forward to hearing from you.

      by Alyssa Clark on 08/20/2020

    • Hello, We would like to discuss this situation with you further, but we are unable to locate your record based on the information here. Please give us a call at 540-381-8417 and ask to speak with customer relations regarding your purchase.

      by Shelor Motor Mile on 08/20/2020

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