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Customer Reviews of Motor Mile Kia

Review type:

Overall sales rating

5.0
5 out of 5 stars

(14 reviews)

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14 sales reviews
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  • Andy is the best!

    5 out of 5 starsby Angel Whitehead on 07/16/2025

    My husband, Gary and I visited Motor Mile Kia on Saturday 7/12/25 with plans to check out a Kia K5! Andy was our salesperson and he was so helpful, patient, and accommodating throughout the entire process. He never made us feel like we were bugging him or asking too many questions. He also offered for us to call him anytime or pop in if we have more questions about our new car. We felt like we were working with someone we’d known for years. Throughout the day on Saturday, we were also offered atleast 5 bottles of water by different employees which made us feel appreciated and valued as customers. Thank you Andy, Mark, and Shelor Motor Mile for an excellent experience!
    • Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.

      by Motor Mile Kia on 07/16/2025


  • Best, couldn't ask for any better

    5 out of 5 starsby William Wyatt on 06/24/2025

    Everyone is very knowledgeable and friendly.
    • Thank you for the wonderful feedback, William! Our team at Motor Mile Kia hopes to work with you for miles to come.

      by Motor Mile Kia on 06/25/2025


  • Very helpful!!

    5 out of 5 starsby Mario Arredondo on 06/07/2025

    Loved how they found a car that matched your lifestyle . We’re very helpful and kind!
    • Mario, thank you for leaving Motor Mile Kia a five-star review! We are happy to hear that you found the perfect new car that matched your lifestyle. Enjoy every mile!

      by Motor Mile Kia on 06/11/2025


  • Great experience! 😀

    5 out of 5 starsby Perky1 on 05/25/2025

    Our experience was great! Daniel in sales was awesome! The entire process from beginning to end was a pleasant experience. We felt as though they cared about us and what we wanted. We would certainly recommend them to anyone.
    • Thank you for sharing your positive experience with Daniel and the team at Motor Mile Kia! We're delighted to hear that the process was smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

      by Motor Mile Kia on 05/27/2025


  • Yep

    5 out of 5 starsby Lynne on 05/04/2025

    The salesperson was friendly and very helpful he also answered all our questions. We were able to get a very nice vehicle
    • Lynne, we're delighted to hear that our team at Motor Mile Kia provided you with friendly and helpful service. Enjoy your new vehicle!

      by Motor Mile Kia on 05/05/2025


  • Stellar Motor Mile Kia

    5 out of 5 starsby Jan C on 03/31/2025

    Fantastic inventory and appreciative staff. The upgraded showroom is fantastic.
    • The entire team at Motor Mile Kia is so glad we earned your business. Thanks so much, Jan!

      by Motor Mile Kia on 04/01/2025


  • Best service ever

    5 out of 5 starsby Barb on 03/01/2025
    updated 03/10/2025

    Very friendly and knew my time sensitive problem of purchasing a car and kept in touch with me all the way My salesman Ben Vance never let me down. I felt like I was a pest eith all my questions but no he was very patient. Excellent Customer Service
    • Barb, we're delighted to hear that Ben provided you with excellent customer service and kept everything on track at Motor Mile Kia. Thank you for sharing your experience!

      by Motor Mile Kia on 03/10/2025

  • Youhelpusgetanewcar

    5 out of 5 starsby Jeffery on 02/21/2025

    The salesman are willing to listen to your concerns and they will take everything in their power to get you in the right vehicle.
    • Jeffery, we're delighted to hear that our team at Motor Mile Kia was attentive and helpful in finding the right vehicle for you. Thanks for sharing your experience!

      by Motor Mile Kia on 02/21/2025

  • Best sales rep ever

    5 out of 5 starsby Bobbie on 02/02/2025

    It's always professional with top notch sales persons. Steve was very competent. He carefully went over everything. Showed us where to go if we needed service. The service department is very efficent!
    • Bobbie, we're delighted to hear that Steve and the Motor Mile Kia team provided you with a professional experience. Thank you for highlighting our service department's efficiency as well!

      by Motor Mile Kia on 02/03/2025

  • New year. New car.

    5 out of 5 starsby rugrad2 on 01/07/2025

    Jared Martin and Troy Pfaff were a pleasure to deal with and incredibly helpful. They went ‘above and beyond’.
    • We're delighted to hear that Jared and Troy provided exceptional service at Motor Mile Kia. Thank you for sharing your experience with us!

      by Motor Mile Kia on 01/08/2025

  • Stress free car buying

    5 out of 5 starsby Hailey on 11/27/2024
    updated 12/03/2024

    Great place to shop for vehicles. It’s a stress free experience and they answered all questions I had accordingly and accurately. They were very patient with me and helped me out tremendously. Steve was my sales rep, he definitely made the experience enjoyable!
    • Hailey, we're delighted to hear that Steve and the Motor Mile Kia team made your car shopping experience stress-free and enjoyable. Thank you for sharing your positive feedback!

      by Motor Mile Kia on 12/03/2024

  • Amazing!!

    5 out of 5 starsby Shae Viars on 11/24/2024

    It is amazing, with great people, that are willing to help you as best as they can.
    • Thank you for sharing, Shae! We appreciate your business here at Motor Mile Kia.

      by Motor Mile Kia on 11/25/2024

  • Great deal, great people, great place.

    5 out of 5 starsby Dude on 11/16/2024

    The whole expirience was was friendly, accurate, honest and affordable.
    • Thanks for the awesome review of Motor Mile Kia!

      by Motor Mile Kia on 11/18/2024

  • Great Service

    5 out of 5 starsby JQ on 10/26/2024

    Great Service. Thanks to Bowie for all the information prior to the visit. Special thanks to Joey for his patience and diligence in working with us to find the best vehicle for our needs. After driving several vehicles before making a decision, Joey was right providing all the information we requested. I suspect he was working past his regular hours to assist us. Drove out with the vehicle close to 9pm. This is the 4th vehicle we bought from Shelor. Highly recommended.
    • Thank you for your continued trust in Motor Mile Kia! We're delighted to hear that Bowie and Joey provided exceptional service and helped find the perfect vehicle for you. Your recommendation means a lot, and we look forward to assisting with any future needs!

      by Motor Mile Kia on 10/28/2024

The following reviews are more than two years old. They are not included in the overall rating.
48 sales reviews

  • Best car buying experience

    5 out of 5 starsby Justin ward on 05/10/2021

    I couldn't tell you how well our visit went. Kris rupe did everything he could for us to get a new vehicle. I will be a returning customer. Couldn't recommend Kris enough
    • Hello Justin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 05/12/2021


  • Motor Mile Kia was WONDERFUL!

    5 out of 5 starsby rregis21 on 05/10/2021

    Joey at Motor Mile Kia in Christiansburg, VA was wonderful! He asked all of the necessary questions, listened to what we wanted and needed, clarified each step of the process and was in constant communication. He was never pushy, but always helpful. We would recommend Motor Mile Kia to all of our friends and family!
    • Hello, we're happy you found our staff to be so supportive during your experience here at Motor Mile Kia. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

      by Kevin Smith on 05/11/2021


  • Amazing experience

    5 out of 5 starsby Nikki c on 05/04/2021

    I had the best time shopping for my new car with Mike! He was very knowledgeable and really helped me get a sweet deal. I’m recommending him to all my friends and family!!
    • Hi Nikki, thank you for your kind review; we are happy to pass along your comments to Mike here at Motor Mile Kia! Thanks again for the recommendation, and have an amazing day!

      by Sasha Hill on 05/05/2021


  • Sales

    5 out of 5 starsby 1newcar on 04/19/2021

    Sales people were great to deal with no pressure to buy.Sheeler motor mile is your one stop place for any type of vehicle you want they have acres and acres of cars best prices I drove 97 miles to deal with them
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Denver Ray on 04/21/2021


  • Shelors

    5 out of 5 starsby Shelors kia on 04/17/2021

    Very pleased with the sales personel. Knowledgeable and helpful ,answered all my questions had a very good attitude and was pleasant to work with.
    • Hi, we're happy you found our staff to be so supportive during your experience here at Motor Mile Kia. We are always more than happy to assist you if anything else comes up. Take care!

      by Denver Ray on 04/21/2021


  • Shelor Motor Mile

    5 out of 5 starsby SciFiReader on 02/02/2021

    A great buying experience. Joey Hess did a good job of explaining things, and was low-pressure. We test drove the Kia Niro EV and loved it. Joey worked with us on the price and we were able to make the deal happen. Unlike other dealerships I've dealt with, they didn't try to sneak extra charges or change conditions when the contract was printed. Very refreshing! This is the third car we've purchased from Shelor and we plan to come back when we need another.
    • Hi! We're so happy Joey was able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sofia Peters on 03/03/2021


  • New Seltos purchase

    5 out of 5 starsby Rob in WV on 10/13/2020

    We have traded with Shelor multiple times over the years and got a really great deal this time, too. My only complaint with Shelor is that the process takes ALL DAY.
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Elva Valle on 11/16/2020

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