Skip to main content

Customer Reviews of Motor Mile Kia

Review type:

Overall rating

4.9
4.87 out of 5 stars

(30 reviews)


Customer recommendations:

Yes (30)|No (0)

Andy is the best!

5 out of 5 starsby Angel Whitehead on 07/16/2025

My husband, Gary and I visited Motor Mile Kia on Saturday 7/12/25 with plans to check out a Kia K5! Andy was our salesperson and he was so helpful, patient, and accommodating throughout the entire process. He never made us feel like we were bugging him or asking too many questions. He also offered for us to call him anytime or pop in if we have more questions about our new car. We felt like we were working with someone we’d known for years. Throughout the day on Saturday, we were also offered atleast 5 bottles of water by different employees which made us feel appreciated and valued as customers. Thank you Andy, Mark, and Shelor Motor Mile for an excellent experience!
  • Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.

    by Motor Mile Kia on 07/16/2025

Have feedback for this dealer?
30 reviews
Sort by:

  • Feedback Regarding Recent AC Repair and Vehicle Condition

    2 out of 5 starsby Devin Belange on 07/20/2025

    I am writing to express my gratitude for the successful repair of our AC unit. However, I am also writing to express my dissatisfaction with the condition of our 2022 Kia Carnival upon its return. Upon inspection, we found grease fingerprints on the interior roof and glove compartment. Additionally, we noticed that broken rubber grommets were installed to hold the fender wheel, and some grommets are missing. We value the service your company provides, and we hope you will take these concerns seriously. We look forward to your prompt response and resolution to these issues
  • Andy is the best!

    5 out of 5 starsby Angel Whitehead on 07/16/2025

    My husband, Gary and I visited Motor Mile Kia on Saturday 7/12/25 with plans to check out a Kia K5! Andy was our salesperson and he was so helpful, patient, and accommodating throughout the entire process. He never made us feel like we were bugging him or asking too many questions. He also offered for us to call him anytime or pop in if we have more questions about our new car. We felt like we were working with someone we’d known for years. Throughout the day on Saturday, we were also offered atleast 5 bottles of water by different employees which made us feel appreciated and valued as customers. Thank you Andy, Mark, and Shelor Motor Mile for an excellent experience!
    • Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.

      by Motor Mile Kia on 07/16/2025

  • Best, couldn't ask for any better

    5 out of 5 starsby William Wyatt on 06/24/2025

    Everyone is very knowledgeable and friendly.
    • Thank you for the wonderful feedback, William! Our team at Motor Mile Kia hopes to work with you for miles to come.

      by Motor Mile Kia on 06/25/2025

  • Very helpful!!

    5 out of 5 starsby Mario Arredondo on 06/07/2025

    Loved how they found a car that matched your lifestyle . We’re very helpful and kind!
    • Mario, thank you for leaving Motor Mile Kia a five-star review! We are happy to hear that you found the perfect new car that matched your lifestyle. Enjoy every mile!

      by Motor Mile Kia on 06/11/2025

  • Great experience! 😀

    5 out of 5 starsby Perky1 on 05/25/2025

    Our experience was great! Daniel in sales was awesome! The entire process from beginning to end was a pleasant experience. We felt as though they cared about us and what we wanted. We would certainly recommend them to anyone.
    • Thank you for sharing your positive experience with Daniel and the team at Motor Mile Kia! We're delighted to hear that the process was smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

      by Motor Mile Kia on 05/27/2025

  • 525review

    5 out of 5 starsby Steve on 05/06/2025

    Staff is friendly, knowledgeable, and thorough. They carefully explain what they are going to do and then what they’ve done. Maintenance is always completed in a timely fashion.
    • Steve, we're delighted to hear that our team at Motor Mile Kia provided you with friendly and thorough service. Thank you for sharing your experience!

      by Motor Mile Kia on 05/07/2025

  • Yep

    5 out of 5 starsby Lynne on 05/04/2025

    The salesperson was friendly and very helpful he also answered all our questions. We were able to get a very nice vehicle
    • Lynne, we're delighted to hear that our team at Motor Mile Kia provided you with friendly and helpful service. Enjoy your new vehicle!

      by Motor Mile Kia on 05/05/2025

  • Unusual sound when braking

    5 out of 5 starsby Crista on 04/10/2025

    The issue was not easy to diagnose but they stuck with it and the car is working fine now. Really appreciate the extra mile!
    • Crista, we're delighted to hear that our Motor Mile Kia team went the extra mile to assist you! Thank you for your patience and trust in us. Safe travels ahead!

      by Motor Mile Kia on 04/10/2025

  • Satisfied

    5 out of 5 starsby Shanna Smith on 04/04/2025

    Tony was my service advisor and very pleasant. Took care of everything I needed in a timely manner. Please customer.
    • Shanna, we're delighted to hear that Tony provided you with excellent service at Motor Mile Kia. Thank you for sharing your experience!

      by Motor Mile Kia on 04/04/2025

  • Stellar Motor Mile Kia

    5 out of 5 starsby Jan C on 03/31/2025

    Fantastic inventory and appreciative staff. The upgraded showroom is fantastic.
    • The entire team at Motor Mile Kia is so glad we earned your business. Thanks so much, Jan!

      by Motor Mile Kia on 04/01/2025

  • Best service ever

    5 out of 5 starsby Barb on 03/01/2025
    updated 03/10/2025

    Very friendly and knew my time sensitive problem of purchasing a car and kept in touch with me all the way My salesman Ben Vance never let me down. I felt like I was a pest eith all my questions but no he was very patient. Excellent Customer Service
    • Barb, we're delighted to hear that Ben provided you with excellent customer service and kept everything on track at Motor Mile Kia. Thank you for sharing your experience!

      by Motor Mile Kia on 03/10/2025

  • Youhelpusgetanewcar

    5 out of 5 starsby Jeffery on 02/21/2025

    The salesman are willing to listen to your concerns and they will take everything in their power to get you in the right vehicle.
    • Jeffery, we're delighted to hear that our team at Motor Mile Kia was attentive and helpful in finding the right vehicle for you. Thanks for sharing your experience!

      by Motor Mile Kia on 02/21/2025

  • Pat Man

    5 out of 5 starsby Alvin on 02/11/2025

    That this dealership is good for honoring its commitment to the customers with the upmost courtesy and work to 100% cannot be more satisfied.
    • Alvin, we're delighted to hear that you had such a satisfying experience with us at Motor Mile Kia. Thank you for recognizing our commitment and courtesy!

      by Motor Mile Kia on 02/17/2025

  • Excellent service department!

    5 out of 5 starsby Richard on 02/14/2025

    Fast, quality service at a fair price and an excellent customer service team.
    • Richard, we're delighted to hear that you had such a positive experience with us at Motor Mile Kia. Thank you for recognizing our competitive prices and timely service!

      by Motor Mile Kia on 02/17/2025

  • Great Service

    5 out of 5 starsby Michelle Foggy on 02/14/2025

    I appreciate Brittany friendly attitude. I appreciate the maintenance and inspection and feel safer driving my car.
    • Michelle, we're delighted to hear that Brittany's friendly attitude and our maintenance service at Motor Mile Kia made you feel safer on the road. Thank you for sharing your experience!

      by Motor Mile Kia on 02/14/2025

  • Best sales rep ever

    5 out of 5 starsby Bobbie on 02/02/2025

    It's always professional with top notch sales persons. Steve was very competent. He carefully went over everything. Showed us where to go if we needed service. The service department is very efficent!
    • Bobbie, we're delighted to hear that Steve and the Motor Mile Kia team provided you with a professional experience. Thank you for highlighting our service department's efficiency as well!

      by Motor Mile Kia on 02/03/2025

  • New year. New car.

    5 out of 5 starsby rugrad2 on 01/07/2025

    Jared Martin and Troy Pfaff were a pleasure to deal with and incredibly helpful. They went ‘above and beyond’.
    • We're delighted to hear that Jared and Troy provided exceptional service at Motor Mile Kia. Thank you for sharing your experience with us!

      by Motor Mile Kia on 01/08/2025

  • Great place to buy a car and have service done

    5 out of 5 starsby Brian L on 12/21/2024

    Easy and simple buying process, with knowledgeable salespeople and friendly staff and well trained technicians.
    • Brian, we're delighted to hear that you had an easy and straightforward experience with our team at Motor Mile Kia. Thank you for the kind words!

      by Motor Mile Kia on 12/22/2024

  • Great

    5 out of 5 starsby John on 12/10/2024

    As always great service and great people. Thanks Britney
    • John, thanks for sharing your appreciation for our team at Motor Mile Kia! Britney will appreciate the shout-out.

      by Motor Mile Kia on 12/11/2024

  • They get it right the FIRST time and make it easy!

    4 out of 5 starsby Leslee Waggener on 12/06/2024

    I had taken my Kia Soul to several other mechanic shops, asking them to please find what was wrong with my car. As a response, I got "Its just how old cars sound," or "nothings wrong." Finally I took it to Shelor. They diagnosed and fixed it. Two of four pistons had not been working! Again, I took it to another mechanic, still thinking Ill save money. "Its fine, you passed inspection." Took it next to Shelor. Brakes were all messed up, previous brake job done in a bizarre wrong fashion. Both times, I could immediately feel a dramatic improvement while driving. Only giving 4 stars because they wete a day late to work on my car. Totally worth it AND they financed it so very little out of pocket.
    • Leslee, thank you for sharing your experience with Motor Mile Kia! We're glad to hear that our team was able to diagnose and fix the issues with your car. We appreciate your patience regarding the delay and are happy we could assist you with financing options. Safe driving ahead!

      by Motor Mile Kia on 12/06/2024

  • Stress free car buying

    5 out of 5 starsby Hailey on 11/27/2024
    updated 12/03/2024

    Great place to shop for vehicles. It’s a stress free experience and they answered all questions I had accordingly and accurately. They were very patient with me and helped me out tremendously. Steve was my sales rep, he definitely made the experience enjoyable!
    • Hailey, we're delighted to hear that Steve and the Motor Mile Kia team made your car shopping experience stress-free and enjoyable. Thank you for sharing your positive feedback!

      by Motor Mile Kia on 12/03/2024

About our dealership