Motor Mile Kia
Customer Reviews of Motor Mile Kia
Review type:
Andy is the best!
Feedback Regarding Recent AC Repair and Vehicle Condition
by Devin Belange on 07/20/2025I am writing to express my gratitude for the successful repair of our AC unit. However, I am also writing to express my dissatisfaction with the condition of our 2022 Kia Carnival upon its return. Upon inspection, we found grease… fingerprints on the interior roof and glove compartment. Additionally, we noticed that broken rubber grommets were installed to hold the fender wheel, and some grommets are missing. We value the service your company provides, and we hope you will take these concerns seriously. We look forward to your prompt response and resolution to these issuesAndy is the best!
by Angel Whitehead on 07/16/2025My husband, Gary and I visited Motor Mile Kia on Saturday 7/12/25 with plans to check out a Kia K5! Andy was our salesperson and he was so helpful, patient, and accommodating throughout the entire process. He never made us feel like we were… bugging him or asking too many questions. He also offered for us to call him anytime or pop in if we have more questions about our new car. We felt like we were working with someone we’d known for years. Throughout the day on Saturday, we were also offered atleast 5 bottles of water by different employees which made us feel appreciated and valued as customers. Thank you Andy, Mark, and Shelor Motor Mile for an excellent experience!Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.
Best, couldn't ask for any better
by William Wyatt on 06/24/2025Everyone is very knowledgeable and friendly.Thank you for the wonderful feedback, William! Our team at Motor Mile Kia hopes to work with you for miles to come.
Very helpful!!
by Mario Arredondo on 06/07/2025Loved how they found a car that matched your lifestyle . We’re very helpful and kind!Mario, thank you for leaving Motor Mile Kia a five-star review! We are happy to hear that you found the perfect new car that matched your lifestyle. Enjoy every mile!
Great experience! 😀
by Perky1 on 05/25/2025Our experience was great! Daniel in sales was awesome! The entire process from beginning to end was a pleasant experience. We felt as though they cared about us and what we wanted. We would certainly recommend them to anyone.Thank you for sharing your positive experience with Daniel and the team at Motor Mile Kia! We're delighted to hear that the process was smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!
525review
by Steve on 05/06/2025Staff is friendly, knowledgeable, and thorough. They carefully explain what they are going to do and then what they’ve done. Maintenance is always completed in a timely fashion.Steve, we're delighted to hear that our team at Motor Mile Kia provided you with friendly and thorough service. Thank you for sharing your experience!
Yep
by Lynne on 05/04/2025The salesperson was friendly and very helpful he also answered all our questions. We were able to get a very nice vehicleLynne, we're delighted to hear that our team at Motor Mile Kia provided you with friendly and helpful service. Enjoy your new vehicle!
Unusual sound when braking
by Crista on 04/10/2025The issue was not easy to diagnose but they stuck with it and the car is working fine now. Really appreciate the extra mile!Crista, we're delighted to hear that our Motor Mile Kia team went the extra mile to assist you! Thank you for your patience and trust in us. Safe travels ahead!
Satisfied
by Shanna Smith on 04/04/2025Tony was my service advisor and very pleasant. Took care of everything I needed in a timely manner. Please customer.Shanna, we're delighted to hear that Tony provided you with excellent service at Motor Mile Kia. Thank you for sharing your experience!
Stellar Motor Mile Kia
by Jan C on 03/31/2025Fantastic inventory and appreciative staff. The upgraded showroom is fantastic.The entire team at Motor Mile Kia is so glad we earned your business. Thanks so much, Jan!
Best service ever
by Barb on 03/01/2025updated 03/10/2025Very friendly and knew my time sensitive problem of purchasing a car and kept in touch with me all the way My salesman Ben Vance never let me down. I felt like I was a pest eith all my questions but no he was very patient. Excellent… Customer ServiceBarb, we're delighted to hear that Ben provided you with excellent customer service and kept everything on track at Motor Mile Kia. Thank you for sharing your experience!
Youhelpusgetanewcar
by Jeffery on 02/21/2025The salesman are willing to listen to your concerns and they will take everything in their power to get you in the right vehicle.Jeffery, we're delighted to hear that our team at Motor Mile Kia was attentive and helpful in finding the right vehicle for you. Thanks for sharing your experience!
Pat Man
by Alvin on 02/11/2025That this dealership is good for honoring its commitment to the customers with the upmost courtesy and work to 100% cannot be more satisfied.Alvin, we're delighted to hear that you had such a satisfying experience with us at Motor Mile Kia. Thank you for recognizing our commitment and courtesy!
Excellent service department!
by Richard on 02/14/2025Fast, quality service at a fair price and an excellent customer service team.Richard, we're delighted to hear that you had such a positive experience with us at Motor Mile Kia. Thank you for recognizing our competitive prices and timely service!
Great Service
by Michelle Foggy on 02/14/2025I appreciate Brittany friendly attitude. I appreciate the maintenance and inspection and feel safer driving my car.Michelle, we're delighted to hear that Brittany's friendly attitude and our maintenance service at Motor Mile Kia made you feel safer on the road. Thank you for sharing your experience!
Best sales rep ever
by Bobbie on 02/02/2025It's always professional with top notch sales persons. Steve was very competent. He carefully went over everything. Showed us where to go if we needed service. The service department is very efficent!Bobbie, we're delighted to hear that Steve and the Motor Mile Kia team provided you with a professional experience. Thank you for highlighting our service department's efficiency as well!
New year. New car.
by rugrad2 on 01/07/2025Jared Martin and Troy Pfaff were a pleasure to deal with and incredibly helpful. They went ‘above and beyond’.We're delighted to hear that Jared and Troy provided exceptional service at Motor Mile Kia. Thank you for sharing your experience with us!
Great place to buy a car and have service done
by Brian L on 12/21/2024Easy and simple buying process, with knowledgeable salespeople and friendly staff and well trained technicians.Brian, we're delighted to hear that you had an easy and straightforward experience with our team at Motor Mile Kia. Thank you for the kind words!
Great
by John on 12/10/2024As always great service and great people. Thanks BritneyJohn, thanks for sharing your appreciation for our team at Motor Mile Kia! Britney will appreciate the shout-out.
They get it right the FIRST time and make it easy!
by Leslee Waggener on 12/06/2024I had taken my Kia Soul to several other mechanic shops, asking them to please find what was wrong with my car. As a response, I got "Its just how old cars sound," or "nothings wrong." Finally I took it to Shelor. They diagnosed and fixed… it. Two of four pistons had not been working! Again, I took it to another mechanic, still thinking Ill save money. "Its fine, you passed inspection." Took it next to Shelor. Brakes were all messed up, previous brake job done in a bizarre wrong fashion. Both times, I could immediately feel a dramatic improvement while driving. Only giving 4 stars because they wete a day late to work on my car. Totally worth it AND they financed it so very little out of pocket.Leslee, thank you for sharing your experience with Motor Mile Kia! We're glad to hear that our team was able to diagnose and fix the issues with your car. We appreciate your patience regarding the delay and are happy we could assist you with financing options. Safe driving ahead!
Stress free car buying
by Hailey on 11/27/2024updated 12/03/2024Great place to shop for vehicles. It’s a stress free experience and they answered all questions I had accordingly and accurately. They were very patient with me and helped me out tremendously. Steve was my sales rep, he definitely made the… experience enjoyable!Hailey, we're delighted to hear that Steve and the Motor Mile Kia team made your car shopping experience stress-free and enjoyable. Thank you for sharing your positive feedback!
Angel, we are thrilled that Andy and the team helped you and Gary find a great new Kia K5! Thank you for choosing Motor Mile Kia and for sharing your experience.
by Motor Mile Kia on 07/16/2025