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Customer Reviews of Honda Of Chantilly

Review type:

Overall rating

5.0
5 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (6)|No (0)

Excellent experience purchasing a used Civic

5 out of 5 starsby Jason Humbert on 07/27/2025

Our family had shopped throughout NoVa for a used Honda for weeks. We stopped in to Honda of Chantilly and that was the last place we shopped. DollyRose Jones and the team at Honda of Chantilly made our experience one of the best car purchase transactions we've ever had. In addition, the team at Honda of Chantilly Service Dept., including Matt B., were excellent when we brought the car for service. Very fair, very easy to work with. Highly recommend. If you're shopping for a Honda, visit DollyRose at Honda of Chantilly - you wont regret it.
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The following reviews are more than two years old. They are not included in the overall rating.
155 reviews
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  • Much thanks for great help!

    5 out of 5 starsby Mike P on 01/04/2020

    Had a great experience with Krista H. late on a Friday night. I was gathering information to make a decision on a hybrid. Haven’t bought anything yet but Krista answered all my questions and didn’t pressure me. I appreciated that a ton after so many other pushy salespeople at other dealerships.
    • Thank you for the great review, Mike! We will be sure to thank Krista for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to your next visit!

      by Honda of Chantilly on 01/16/2020

  • new car purchase

    5 out of 5 starsby Positive Car Sales Experience on 01/01/2020

    Shanelle Rushing helped us purchase a new car. She was thorough and respectful and a pleasure to work with. We were able to walk in and out in under 3 hours with exactly the car we wanted.
    • Thank you for the excellent review! We will be sure to thank Shanelle for providing you with respectful service. Let us know if there is anything else we can help you with. We look forward to working with you again!

      by Honda of Chantilly on 01/06/2020

  • Outstanding service

    5 out of 5 starsby Josue Rodriguez on 12/31/2019

    I wanna highly recommend Richard Kern he helped me a lot when I came in for a test drive of a n Pre owned Honda he had a lot of knowledge and was very kind, it was a great experience to work with him . As he was very patient and not a pushy sales man at all
    • Thank you for the excellent review, Josue! We will be sure to thank Richard for providing you with knowledgeable and patient service. Let us know if there is anything else we can help you with. We look forward to your next visit!

      by Honda of Chantilly on 01/06/2020

  • New car experience

    5 out of 5 starsby Raimar Elwood on 12/30/2019

    MR. Shadone Williams is an excellent salesman and was very patient with me and gave me great options on trading my 2016 Honda Accord sport and upgrade me to a 2019 Accord sport. I will recommend him to my family and friends...
    • Thank you for the great review, Raimar! We will be sure to thank Shadone for helping you upgrade to a 2019 Accord Sport. Let us know if there is anything else we can help you with. We look forward to your next visit!

      by Honda of Chantilly on 01/06/2020

  • Kirsta Hall is a great sales person

    5 out of 5 starsby Ruth Lutz on 12/27/2019

    Kirsta was so helpful to me. I hadn't bought a new car in 20 yrs.and needed a lot of help with all the new technology. She was so patient with me and explained everything I needed to know to operate my new car safely and effectively. I would go back to Kirsta for any help I need in the future, because she was so accommodating and friendly.
  • Kirsta was so helpful at Chantilly Honda

    5 out of 5 starsby Kirsta is a Gem on 12/23/2019

    I wasn't sure what features or even model I want to replace my beloved ten year old Pilot. Kirsta patiently showed me options, explained the differences, and clearly listened to my preferences and price parameters. I'm thankful for the guidance and friendly demeanor that allowed me to research my options as I consider my next car.
  • Thanks Kirsta!

    5 out of 5 starsby Carina Harrison on 12/22/2019

    I appreciate it when a sales rep listens to your needs and don’t try to force anything on you! Thanks Kirsta for your assistance!!!
  • Thank you Kirsta

    5 out of 5 starsby Thank you Kirsta on 12/18/2019

    Honda of Chantilly is an excellent dealership with state of the art facility. When I was looking for a Civic hatch online Kirsta Hall contacted me and immediately made me feel comfortable talking about the trims and pricing and that convinced me finally to visit the dealership for a test drive. When at the dealership, she was thorough in explaining all the distinguishing features of the vehicle and allowed me to do a test drive of the vehicle. I am thankful for all the help and would recommend Honda of Chantilly and their sales rep Kirsta to anyone who is looking for their next Honda vehicle.
  • Purchased Used Odyssey

    5 out of 5 starsby Used Odyssey 2016 on 12/17/2019

    We wanted to purchase a used Odyssey and found a few vehicles at this location. Shadane Williams, the sales person was VERY helpful and showed us 3 vehicles and let us do a test drive. He did not push us and let us evaluate our options. The purchasing process was quite smooth.
  • Krista Hall’s service was outstanding!

    5 out of 5 starsby KAD on 12/13/2019

    I’ve been doing some research to buy a Honda Pilot Touring, I went online and Krista responded immediately the next day. Her persistence and follow up, as well as her motto, “no pressure” made me go in to see the car and make up my mind about purchasing. She stated she was new, but when we got there, the SUV was pulled up to the front, and she was prepared and knew every detail about the SUV. It didn’t take long before we knew what we wanted. Unfortunately, management could not give us the best price and another dealer did. But, if you’re looking for great service from someone who treats you like a valued customer, very professional and knows her product - see Krista Hall at Chantilly. Now they have better deals and financing than when I went. Plus they have free inspections!
  • Honda Passport review

    5 out of 5 starsby Julianne Smith on 12/12/2019

    I recently bought a Honda Passport Elite from Kirsta Hall. She was an amazing person to work with. She took her time with me and there was no pressure to buy this car. I would certainly recommend her to my friends who are looking to buy a new car.
  • Kirsta Hall of Honda of Chantilly was an Awesome sales lady!

    5 out of 5 starsby Debbie Glaser on 12/12/2019

    patient, understanding, knowledgable low pressure!
  • Best first car buying experience anyone could hope for!

    5 out of 5 starsby Lauren on 12/04/2019

    I had a wonderful car buying experience at this dealership. My sales contact, Richard Kern, was very helpful throughout the process of deciding which vehicle I wanted to purchase. This was my first car buying experience, so I was a bit unsure of what to expect, but this dealership, and Richard in particular, by far exceeded my expectations and made the process very easy for me. I Love my new 2019 Honda Civic. A big thank you to Richard for all your help- you made my first car buying experience an enjoyable one.
  • Car Buying Funn

    5 out of 5 starsby Trish on 11/26/2019

    If you want to have a funn, low key car buying experience, I totally recommend Paul Thompson. He was helpful, courteous and knowledgeable. I appreciated his “easy going - no pressure” style. Paul went out of his way to make sure things were ready for me when I was. I love that he was just a text away!
  • Kirstin was great.

    5 out of 5 starsby Brian on 11/11/2019

    She knew the product and answered all our questions. She was honest, upfront and forthcoming.
    • Thank you for the awesome review, Brian! We will be sure to thank Kirstin for providing you with honest and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

      by Honda of Chantilly on 01/06/2020

  • Great salesman JL Lim Chantilly Honda

    5 out of 5 starsby Sophie J on 11/02/2019

    I am so impressed with JL Lim. He has a lot of knowlege of cars including tires. This is third time to buy honda car. I have never experienced with service like this. I am high recommend to friends buying from Lim at chantilly Honda.
    • Thank you so much for the great review, Sophie! We will be sure to thank JL Lim for providing you with knowledgeable service. Feel free to return anytime to enjoy our services!

      by Honda of Chantilly on 01/06/2020

  • Superb Customer Service

    5 out of 5 starsby TSmith on 11/01/2019

    During my search for a Honda Fit Ms. Becka gave me superb customer service. Although I did not purchase from Chantilly Honda Ms. Becka checked on me to ensure I was taken care of throughout my car buying process. The only reason I did not buy from Chantilly ($100 Uber ride) was because I found a dealer closer to home ($16 Uber ride). Customer service is everything to me. She could have simply just said oh well, but she didn't. For that I am appreciative. I have already referred a friend to Chantilly Honda based on her customer service. The next Honda I plan to purchase will definitely come from Chantilly Honda.
    • Thank you for the amazing review! We are so happy to know that Ms. Becka and the rest of our team provided you with such excellent customer service. We hope you visit again in the future!

      by Honda of Chantilly on 01/06/2020

  • Smooth Service

    5 out of 5 starsby syu on 10/20/2019

    Daniel Ing was easy to work with when I bought my brand new Pilot at Chantilly Honda. He was willing to work out the price I asked for without much hassle. The finance department was also easy to work with and efficient. Overall, the whole process was quite smooth and easy. Daniel did a good job.
    • Thank you so much for taking the time to share your thoughts on your shopping experience. We appreciate your feedback for our team and wish you congratulations! Elizabeth Nahas (703) 633-2400

      by Honda of Chantilly on 01/06/2020

  • Honda civic 2019

    5 out of 5 starsby Preeti Darhele on 10/19/2019

    Thank you to Lucio for helping us buy my honda civic 2019 sport!!! Its amazing and he was super great and helpful. He was also nice and understanding of what we were looking for.
    • Thank you so much for the amazing review, Preeti! We will be sure to thank Lucio for helping you get your new Honda Civic. We definitely look forward to working with you again! Best, Elizabeth Nahas (703) 633-2400

      by Honda of Chantilly on 01/06/2020

  • Amazing Experience

    5 out of 5 starsby Ajith on 10/18/2019

    Daniel Ing made the process very easy , he has lot of patience , I would love to work with him again in future.it was a very good experience
    • Thank you for your kind review, Ajith! It's wonderful to hear that Daniel provided you with the great service we're known for. We look forward to seeing you again, just let us know if there's anything else we can do for you.

      by Honda of Chantilly on 01/06/2020

  • Best experience

    5 out of 5 starsby YO on 10/07/2019

    I highly recommend buying a car from Honda of Chantilly. Courtney Accoo was our salesperson and she provided us with the best car buying experience. It was the fastest car buying experience ever. She was transparent, very helpful, not pushy and knowledgeable. Great place to buy a car.
    • We appreciate the amazing review and will be sure to thank Courtney for giving you the fastest car-buying experience! Let us know if there is anything else we can help you with. We hope you visit again! Elizabeth Nahas (703) 633-2400

      by Honda of Chantilly on 01/06/2020

About our dealership

At Honda of Chantilly, we pride ourselves on delivering an amazing customer experience and providing customers with quality vehicles.

We're open 7 days a week and offer a variety of finance options and easy credit terms. Ask about our Military Appreciation and College Graduate Programs!

Our Service department is open 7 days a week, no appointment necessary...just bring it in! With extended service hours and a comfortable customer lounge with free Wi-Fi, Massage Chairs, HD TV's and gourmet coffee, you'll be glad you did!