Mercedes-Benz of Arlington
Customer Reviews of Mercedes-Benz of Arlington
Excellent service
byon 01/01/2024
Paul is great and professional. His experience is helpful and instrumental in our recent purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mb Sales Experience
byon 12/31/2023
This is a third vehicle I’ve purchased at this dealership. The sales person that I work with always takes the time to understand what I’m really looking for and spends an equal amount of time researching and matching me with the vehicle that creates a positive customer experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase 2024 Mercedes
byon 12/29/2023
Excellent experience all around! Greg Smoak, and Michael P made this experience absolutely wonderful! Purchased various Mercedes from the team, and they knock it out of the park consistently and effectively. Thank you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy with my New EQE 500!
byon 12/16/2023
I recently leased a new EQE for which I placed a factory order from Germany earlier in the year. The ordering and customization process was easy and straightforward and my salesperson, Shelton, kept me informed along the way. Once the car was in the gorgeous car was in the showroom, the business team was equally professional and helpful, and presented me with the options to make the best financial decision for me, given my goals and preferences. I've bought 2 cars from Mercedes-Benz of Arlington since arriving in the DC metro area, and will go back to them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Appointment with Greg Smoak
byon 12/03/2023
Paul and I have been customers of Greg Smoak for the past 22 years. Greg has always been professional and personable. We trust his opinion and feel that he always gives us feedback that will help us make wise decisions when purchasing our vehicles. He is also very patient, never rushing us and answering all our questions. The appointment is always easy and not stressful because Greg makes sure we are comfortable throughout the process. I would highly recommend him to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Purchasing Experiance
byon 11/30/2023
My sales representative Paul was professional and made my buying experience a memorable one. He was knowledgeable about the car and worked with me on all aspects of the sale including familiarization, initial set up of numerous functions. etc.. The Finance Manager Mike took care of all the paperwork in an efficient and profession manner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Internet Satisfaction
byon 11/24/2023
I purchased a used non-Mercedes Benz vehicle and the experience was outstanding thanks to Omar! Great communication and truth in selling. I bought a vehicle from out of state, but was treated as a valued customer as if I was buying a new Mercedes Benz.
Sale
byon 11/04/2023
Great knowledge of product, great follow up and delivery. Frank, you're the best...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Joe P is the one for me!
byon 06/15/2023
Joe Popperwell and his team are an absolute dream to work with. He answered my questions honestly and was genuinely interested in getting me into the car of my dreams, while taking all my questions/ concerns into account. Antonio in finance made things easy to understand and the overall process was quick and painless. Best experience I’ve ever had buying a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Clayton Garrett was excellent
byon 06/02/2023
I can't say enough about Mr Garrett. He was great to work with. This was the 2nd vehicle we purchased from him in 6 months. Also kudos to Carl Durham who worked with us on both purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mr.
byon 04/29/2023
Greg Smoak did an outstanding job of making the purchase of our new Mercedes happen. He helped with our trade-in Maserati and explained the features of our new car in detail. We look forward to continuing our relationship with your dealership. This is our 4th vehicle that we have purchased from you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Buying a C300 Cabiolet
byon 04/28/2023
Easy process, except signing all the required forms!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesman
byon 03/09/2023
I purchased my vehicle from Mercedes Benz of Arlington, and my experience with both the salesman and the financial department was excellent, they were professional, knowledgeable and very informative, I will recommend my friends and family that is looking to purchase a Mercedes Benz.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
As good as it gets
byon 08/24/2022
I worked with Greg Smoak to purchase my new Mercedes. He was patient, knowledgeable and attentive throughout the entire process. I’m looking forward to a long-standing relationship with Greg and Mercedes of Arlington.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
All is good
byon 04/04/2022
Although I have waited for sometime for my Custom order MB to come but certainly everyone was very pleasant at the Dealership and helpful, specially the Inventory Manager Alyssa Yeager that she was a real professional and kept me posted step by step until I received my vehicle. Special thanks for Alyssa Yeager, Paul Tchong and the finance director Michael Papadopoulos.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
ASC’s Paul Tchong
byon 03/24/2022
Paul Tchong was outstanding in guiding me through the GLE purchase!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Courteous professional service
byon 03/17/2022
Finally, I felt like I was shopping for luxury cars. Sakes please we’re polite and classy with professionalism. They wore suits! Very nice and refreshing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I’m so happy
byon 03/08/2022
I am so happy with my new GLE 350. This is the forth car I’ve purchased from Mercedes Benz of Arlington, and three of them from Joe Popperwell. He is the best salesman I have ever met. I never feel pressured but he consistently finds me just what I want. I think this is my favorite car so far.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Sales with a professional and personal touch
byon 01/03/2022
The people of Mercedes-Benz of Arlington make you feel like a valued customer from the time you walk in the door. The sales team was professional and well-informed. The finance team was highly proficient in explaining all finance options. We hope to be a repeat customer for a long time to come!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mercedes E53 Purchase
byon 12/19/2021
Excellent t service from start to finish. I knew it would take a while to get the car I ordered but Frank’s wait time estimates were always realistic and truthful. Car came exactly as ordered. 100% satisfied. Tech tour by Jeff Smith also excellent and thorough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
S class 2022
byon 11/18/2021
I was provided with a very professional and efficient service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments