Mercedes-Benz of Arlington

Today 09:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 07:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Mercedes-Benz of Arlington

5.0
Overall Rating
(62)
Recommend: Yes (62) No (0)
Write a review: Sales | Service
sales Rating

Purchase at Mercedes-Benz of Arlington

byPon 11/05/2018

Great sales experience. Everyone I dealt with was knowledgeable, answered all of my questions, and was pleasant to work with. I will definitely buy another car at Mercedes-Benz of Arlington

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

155 Reviews
Sort by:
sales Rating

Purchase at Mercedes-Benz of Arlington

byPon 11/05/2018

Great sales experience. Everyone I dealt with was knowledgeable, answered all of my questions, and was pleasant to work with. I will definitely buy another car at Mercedes-Benz of Arlington

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great salesmanship

byGeraldon 10/25/2018

I was very much familiar with my salesperson Paul, he helped me when I purchased my last Benz in 2005. Paul is very knowledgeable of the cars, a true professional and a very nice person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent Customer Care and Superior Repair Craftsmanship

byPaulVon 10/20/2018

My recent repairs at Mercedes Benz Arlington was seamless, thorough and exceptional. From the minute I contacted the Mercedes Benz shop, I was greeted by John and he provided leadership in terms of why my vehicle needed repairs and then I received an estimate for the repairs from Natalie and she ordered the parts needed for my repair and scheduled my vehicle. I was directed to Enterprise Rental Car and I was on my way. Natalie provided me with timely updates as to when my vehicle would be repaired and ready for pickup. On the day I picked up my vehicle, I paid for the repairs, my vehicle was repaired flawlessly and I couldn't be more happy. Thanks Mercedes Benz Arlington, I appreciate all you do for me. I highly recommend Mercedes Benz Arlington to all Mercedes owners, they're simply the best at what they do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

byServiceon 10/20/2018

Performed Schedule A maintenance, and state safety and emissions inspections. Mercedes-Benz of Arlington also noticed an oil leak in the valve cover gasket area and recommended changing the valve cover gaskets. All service performed superbly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best in Class

byJCon 10/06/2018

Another excellent experience. Best Mercedes dealership in the area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent service

byGerryon 10/02/2018

The salesman knew his product and gave us a great price on a brand new 2019 E300 4matic sedan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Dan

byJHon 10/02/2018

He does a great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Sales

byTimon 10/02/2018

Very satisfied with the sales experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

My first Benz

byAOon 09/07/2018

It was so smooth didn’t think I was going to leave with the car but they worked with me and made me that lady with a Benz.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

As Usual Meets or Exceeds Expectations

bybenzbumon 09/05/2018

As usual, performed all requested work within time and cost estimate. In addition, identified a hidden issue and addressed that, as well. I am a repeat customer because I feel I am treated professionally and competently and this visit was no exception. I will return for future service requirements.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service

byHollyon 09/05/2018

We received excellent service including valet pickup and drop off

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

My First Mercedes

byDawnon 09/03/2018

I had a wonderful experience at Arlington. All staff were very friendly, patient and helpful. Went in not planning to purchase that day -- just to test drive. But, was gently persuaded, after driving 2 cars, and went home in my first Mercedes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Best Benz repair anywhere

byDSWon 08/31/2018

If you have an older Benz that you want to keep on the road, see Dan Moreau, the representative for Marvin Wentzel, the best Benz tech in the business. They are fair and honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mercedes-Benz of Arlington

byAllenon 08/23/2018

Outstanding customer care by Shelton!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very professional, efficient operation

bykathleenon 08/18/2018

Very impressed with MB of Arlington. They were quick on service and body shop issues, very responsive, very professional and pleasant employees...specifically Natalie, Mark and Hugh. I will definitely be back to MB of Arlington

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Happy customer

bySaraHuisson 08/10/2018

I love this dealership! Kit is amazing and I’ve had nothing but great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Car, Excellent Staff

by100on 08/02/2018

Superb dealership. True professionals. The Finance guys will set up to get you a good deal. Very reputable family owned establishment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

A1

byA1on 07/25/2018

Thank you to Omar and Carl for their professional and pleasant way to make the purchase of my car an absolutely great buying experience. I drove all the way from North Carolina and next time I need a car I will be back with Mercedes Benz of Arlington. Great! I am a happy customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

CEO

byNAon 07/25/2018

Excellent service. Friendly and helpful finance staff with minimal amount of time and paperwork to purchase my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Amazing Experience

byAlexandraon 07/18/2018

Shelton was very wonderful and helpful ! He made my experience seamless! Highly recommend him , and will always use him during my Mercedes experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

great deal

byMohammedon 07/17/2018

my experience with Mercedes Benz of Arlington they discussed in detail the options that I need in a car which was very helpful to select the right vehicle for me, I highly recommend this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

about our dealership
Google Map