Lindsay Lexus of Alexandria
Customer Reviews of Lindsay Lexus of Alexandria
Review type:
XC40 2024
Awesome Service at Lindsay!
by Sarina Moses on 10/24/2021My service rep Sherry Lewis is wonderful! We've know each since I bought my first Lexus at Lindsay Lexus Alexandria years ago. She gets a 5 star rating because she makes sure my vehicle gets the care and time it requires to maintain… excellence every time I need to visit! Sherry listens with a smile. She's knowledgeable, professional and makes sure I am clear on all services that the vehicle will receive. She always ensures that I have a loaner car or that I have the shortest wait time possible. Thank you Sherry!Sarina - Thank you for the rave review of Sherry! We are delighted that you can depend on her to take excellent care of you and your vehicle. All of us at Lindsay Lexus of Alexandria are grateful to have you as a loyal customer and we look forward to our continued relationship.
Greatest Service Rep of All Time
by Robert May on 10/22/2021Lindsay Lexus service is the best! We have been a Lexus family since 2004. We have never had a problem with the work performed on our vehicles. My service rep, Tammy Simone, has been and is the “Greatest of all time! She very professional,… she volunteers explanations regarding recommended servicing, and informs us of available discounts. She makes us smile! Thank you Lexus thank you Tammy.Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.
Rockstar service @ Lindsay Lexus
by Lino Montilla on 10/16/2021Nguyen @ Lindsay Lexus is definitely a rockstar when it comes to handling your service needs. I have taken my RX 350 F sport the past few times for service and Lee has gone above and beyond to make sure I have an easy, awesome, and prompt… service experience. To the dealership, I want to let you guys know that you have a gem working for you. I have 3 different luxury cars that I get serviced at different locations. Lee definitely provides the best experience hands down!Thank you so much for the glowing review of Lee! We are thrilled that you can depend on them to take excellent care of your Lexus RX 350 F Sport and get you back on the road in a timely manner. Safe travels and we look forward to your next visit!
Excellent service
by Most Pleased 2021 on 10/06/2021I have only had good experiences with Lindsey Lexus Alexandria. This is my 17th year dealing with them and the service has always been top notch.We are happy to have earned your trust for 17 years! Reviews like yours let us know we're really hitting the mark and it means the world to us that our service stands out to you. Thank you for your business and we look forward to seeing you next time!
David R is 5 star!!
by Harry S on 09/11/2021Very convenient, courteous, professional and thoughtful service. Highly recommendedWe're thrilled to hear your visit was such a success! Thank you for putting your trust in Lindsay Lexus of Alexandria and we look forward to providing you with more professional and convenient care down the road, Harry!
Fast and friendly
by Ziggy on 08/27/2021Very fast and always friendly. Appreciate their help when needing to understand what’s happening with the car.Thank you so much for your repeat business! We are delighted that you can depend on our team to provide excellent service. Enjoy your week!
Top shelf
by T Gray on 07/27/2021I have been going to Lindsay Lexus of Alexandria, Va for over 15yrs and there service department is the best overall. No other dealerships can match their level of service.We can't thank you enough for your 15 years of business - wow! It really means a lot that our service stands out to you. Have a fantastic day and we will see you soon!
Seamless service!
by Trevor Y on 07/26/2021My tire was going flat and I had no idea why I called last minute and they got me an appointment right away with Nguyen. Clean service room complementary refreshments. They fixed my car quickly and even washed it. Would highly recommend.Trevor - Thank you so much for recommending us! We are delighted that our team could help get you back on the road in a timely manner. Safe travels and we hope to assist you in the future!
Excellent
by Michael Moses El on 07/22/2021A dealer that pays attention to detail and service oriented.Thank you for your business and your excellent review! We look forward to seeing you again here at Lindsay Lexus of Alexandria, Michael.
First Service
by JL on 07/12/2021Saturday service at 7am popular. Lots of cars there but received efficiently.Thank you for allowing us the chance to assist you! We are delighted to hear that our service team left a great first impression. Have a wonderful day!
Beyond awesome!
by Retired teacher007 on 06/16/2021Lindsay Lexus serviced my car for a recall. So they were not making a cent from the work. They finished earlier than expected, washed the car, & filled it with gas!! They were totally COVID safe. I can’t rave enough. Don’t go anywhere else… for a Lexus.Thank you for giving our dealership your business and great recommendation! We appreciate you and your business. See you next time!
Gaby the Great
by CA on 05/31/2021Gaby made my service experience incredible. She sets the standard I’m now accustomed to.Thank you so much for taking the time to share your feedback with us. We look forward to working with you again in the future.
Efficiency and Care
by Tim W on 05/28/2021I am glad I chose Lindsay Lexus Service Department. Everything from scheduling to pickup was efficient and detailed. Tammy, my Service Advisor, asked all the right questions and took care of my first visit.Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you.
Most frictionless car buying experience of my life
by Neil on 05/23/2021These guys are the Pros from Dover. Our salesman,Edward Salamaj, went the extra mile for us on several occasions and wouldn’t stop until every detail was completed, well past quitting time. Mack, their financial person, was equally… dedicating and knowledgeable. Our vanity plates had to be swapped out with the DMV and he just made all that happen without us lifting a finger. He also guided us in detail through the multitude of warranty extensions with great recommendations. Also past quitting time. Everyone with whom we met was a pleasure to deal with. We are telling everyone we know that Lindsay is outstanding in customer service and in pricing. They are worth coming in from out of town to buy a car!! So not only did we get a wonderful car; the whole experience was supremely frictionless.Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.
Highly recommend Danzeng
by Tao on 04/18/2021I highly recommend Danzeng as a sales. As a qualified sales, he is very responsible and friendly. He also answers customer questions at any time when you ask.Your recommendation of Danzeng and the team means the world to us! Thank you for giving Lindsay Lexus of Alexandria your business and five-star feedback. Have a wonderful day!
Outstanding service
by Outstanding service on 04/14/2021Lindsay Lexus Alexandria VA service Dept is outstanding. Scheduling service is easy and they get you in and out very quickly. They delivered my car prior to quoted time. I especially appreciate my service advisor Andrew P. He was so… helpful and informative on my service. I highly recommend Lindsay Lexus service department.Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lindsay Lexus of Alexandria, and we will certainly let Andrew know that you appreciate his help. We look forward to your next visit!
Service to Vehicles:5 Stars Staff Best in the industry. Sales: 5Stars
by Michael Griffiths on 04/01/2021The Lindsey dealership in my experience after 5yrs, is a top notch extremely courteous, staff driven by excellence. Their commitment to the customer is impeccable. Service and Sales are top notch and have shown to be industry… leaders. Service:Chris Pryor, Tammy Simone The best. Sales: Petie DeGuzman, All Star seller. Please visit this family at Lindsay Lexus, I guarantee you will not be disappointed, and they will become an embraced addition to your family. MichaelMichael - We are so grateful for your years of business and your stellar review! Thank you for choosing Lindsay Lexus of Alexandria and recommending our team so highly. We look forward to working with you again down the road!
Chris Pryor is the Best!
by Karen Crawford on 03/31/2021Chris Pryor has been excellent providing support any time I brought my NX300h in for service. He keeps me informed and was flexible working around my timing to bring/pick-up my car. I have had my car for almost 4 years and Chris and Lindsay… Lexus have always been great.Karen - thank you for sharing your feedback! We're thrilled to hear that Chris continues to provide you with great service during your visits to Lindsay Lexus of Alexandria. Our team looks forward to seeing you the next time you come in with your Lexus NX 300h!
Lindsey Lexus Service Experience
by Mr Prince on 03/30/2021My recent service experience was great. My service rep (Chris) was insightful, answered questions and provided comprehensive analysis on technicians recommendations of service.It is terrific to hear that you were so well taken care of by Chris and the team. Thank you for giving Lindsay Lexus of Alexandria your business and great review! We hope to welcome you back for your future services.
Gaby is great
by Mgm on 03/14/2021Have worked with Gaby on all of our vehicles. She is terrific! Always courteous, plans in advance, always on time and thorough, and available to answer questions.Your glowing feedback about Gaby makes our day! Thank you for your continued business and your five-star review of Lindsay Lexus of Alexandria. Safe travels until we see you next!
Mr.Aaron Taylor was the best
by Angela B on 03/06/2021I recently visited This dealership and purchased a certified used car. My sales consultant was Mr. Aaron Taylor. He was the best. He showed me all the features and explained everything so well. Then repeated asked if I had any… questions. He was very kind and courteous. He made me very comfortable with my purchase and followed up on everything we discussed as promised. This was a awesome experience. Very professional.Angela - thank you for posting about your experience with our team member, Aaron. We want shoppers to be confident behind the wheel and I am glad to hear that came through to you. On behalf of all of us at Lindsay Lexus of Alexandria, we wish you safe travels!
Paul, it's great to know that you felt well-informed and cared for during your experience with us at Lindsay Lexus of Alexandria. We're glad Graham and our finance team were able to assist efficiently! Enjoy your 2024 XC40 Ultimate!
by Lindsay Lexus of Alexandria on 08/22/2023