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Customer Reviews of Handy Toyota

Review type:

Overall rating

4.8
4.77 out of 5 stars

(108 reviews)


Customer recommendations:

Yes (101)|No (7)

Experienced Team/ Awesome Service

5 out of 5 starsby Ken on 06/30/2025

I recently purchased a new Tacoma from Handy Toyota. I worked with Adam Bentley on the sale. He is a very kind and knowledgeable salesman. Their whole sales team is rather experienced. I had two other gentlemen help me with questions and the finance manager clearly explained the different warranties and servicing available. 10/10
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The following reviews are more than two years old. They are not included in the overall rating.
429 reviews
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  • Thanks Alan for great service

    5 out of 5 starsby Pp on 03/03/2022

    Helpful with humor. Helped me understand what to watch on my car.
  • Lee Bodette did a great job

    5 out of 5 starsby David on 02/28/2022

    Lee greeted us at the door and he helped us buy the used highlander we really wanted. Lee and the Handy team are worth the drive up from Chittenden County.
  • My easiest vehicle purchase

    5 out of 5 starsby Jeff LaBossiere on 02/21/2022

    By far the most efficient, friendly and helpful sales/service team!!! Specific shout out to Jesse; Jesse was incredibly helpful when I was building my new vehicle as well as when it came time for me to purchase it. Also, Thanks to Dennis for his time and patience regarding the financing process and also to sales manager, Kyle Ward for making it happen with my trade in. Thanks to all of you for making my purchase easy and fun!!
  • Grateful

    5 out of 5 starsby Happy on 02/16/2022

    Thank you Handy Toyota, specifically Lee, who from start to finish made my new car purchase a wonderful experience. He made the process easy yet was thorough and answered all my questions. Thanks Lee for everything! I love my new Venza! Highly recommend Lee at Handy Toyota
  • Service with a Smile

    5 out of 5 starsby Judy Callan on 02/12/2022

    The people in the service department at Handy Toyota in St. Albans have always been friendly and professional. Jason took great care of my vehicle when I brought it in for a required maintenance appointment last week. Darren took the time to connect my Bluetooth and set up my new phone. I appreciate the friendly, timely service.
  • Happy with Handy Toyota

    5 out of 5 starsby Mark Stirewalt on 02/10/2022

    When a routine service found issues with my truck. Parts were not immediately available thank you to Covid. But Handy Toyota was happy to slap me into a Toyota RAV4 with snow tires (very important where I live and work in Vermont .)and at no cost to me. They have always been upfront and honest.
  • Excellent service

    5 out of 5 starsby Tammy Perry on 02/09/2022

    Purchasing a vehicle from Handy Toyota is probably the best car buying experience I’ve had yet. I able to take care of all the details via text or email due to my demanding employment. I was given a personalized tour showing me where service was located, restrooms, waiting area, and yes the over priced vending machine :). I didn’t feel pressured into purchasing a certain vehicle or pressured into add ons. Matt D sent me a personalized video showcasing the vehicle I had chosen to give me a real time look at the interior and exterior. Matt and his team worked diligently to get me the payment I was looking for(within reason) while still having the ability to keep the chosen vehicle. I travelled a little bit further to Handy as the experience sold me. Thank you to Matt D and Kyle W(behind the scenes) for making my experience a pleasurable one.
  • A+++++

    5 out of 5 starsby MJF on 02/01/2022

    Great experience service was fast and friendly. Jason the service consultant was great kept me informed about the status of my vehicle while it was being worked on. I highly recommend Handy Toyota service department they are top-notch. Thanks Mike
  • Certified used Tacoma

    4 out of 5 starsby Mark St Amour on 01/11/2022
    updated 01/18/2022

    I purchased a Certified used Tacoma and had a good experience. My salesman was very friendly and found me a vehicle in my price range.
  • Great experience, awesome car!

    5 out of 5 starsby Emily on 01/10/2022

    Ask for Donovan, he is the best. I am 21 and know almost nothing about cars. He was so great at explaining everything, and finding me the perfect car. I was able to get me new car super fast! All around a great experience, and I really felt like he care about what I wanted and not just selling a car.
  • Mazda 3 Speed

    5 out of 5 starsby Alan on 01/03/2022

    Friendly kind willing to help was a wicked gd experience ty
  • Always go the extra mile!

    5 out of 5 starsby K Rose on 01/03/2022

    Twenty years ago I purchased a 4Runner for my business from Handy Toyota. The dealership was able to locate the exact model/color I wanted so I drove four hours to do business with them. They were wonderful to deal with in every way, so it was well worth the drive. Fast forward to 2021 with a more challenging request... to find a Venture Series olive green 4Runner, an extremely limited edition in the midst of a pandemic shipping nightmare. One Toyota sales consultant in NY told me chances of finding one would be like finding a unicorn. Well, Ali Kamal, and Adam & Joe Luneau worked their magic, finding perhaps the only such creature not spoken for in the US. They jumped through hoops to get it and I am so grateful!! They were incredible every step of the way, a true integrity-based dealership. It’s been nearly a year and 30,000 miles later and she is still going strong – so thrilled! Thank you Handy Toyota for once again going the extra mile!
  • Car purchase

    5 out of 5 starsby Cohon Dani on 12/30/2021

    I dealt with Ali Kamal and i am so pleased with the deal that i will certainly recommend all my friends and family to go to him.
  • Love MY Toyota RAV4

    5 out of 5 starsby Rylin Gillen on 12/28/2021

    Donovan Lefevre and the rest of the crew at Handy Toyota were extremely excellent. Donovan was very professional, patient and very experienced. The entire transaction was perfect, efficient and went very smoothly. Eric with the finance part to the process was excellent, very professional and helpful as well. If you love Toyota’s I would recommend going to Donovan at Handy Toyota to help you get that right car that fits you. Thank you again Handy Toyota crew, I have never owned something this new, it’s the perfect car.
  • Exceptional Service start to finish!

    5 out of 5 starsby Emma Burrington on 12/20/2021

    Lee Bodette and the rest of the crew at Handy Toyota were excellent to work with. Lee was professional, experienced- and easy to work with. The entire transaction was efficient and went smoothly. I was very impressed with the level of service my salesman and the store provided. I would highly recommend. Caring and likeable to boot. 5 stars!
  • Enjoyable Experience !

    5 out of 5 starsby Happy consumers on 12/18/2021

    Our purchase of our new vehicle ( Rav 4 ) was a " walk in the park . ". Our sales person,. Jacob Smith, did an outstanding job finding us a vehicle that fit our needs. All the paperwork was completed, including the registration and insurance, in a reasonable time. This is the second vehicle we purchased from Handy Toyota. Several years ago we bought a Tacoma truck and have had excellent service with them.
  • Service Dept

    5 out of 5 starsby Tacoguy31 on 12/16/2021

    My Tacoma was in and out for service within 1 hour. My service advisor Darren was very friendly and knowledgeable. Highly recommend Handy’s.
  • Good service

    5 out of 5 starsby Joey on 12/03/2021

    Jason was friendly explaining all and even walked me to my car when done!
  • Toyota at it"s best.

    5 out of 5 starsby Joe M on 12/01/2021

    What a great experience every time. Had my 2019 Sequoia in for service. Jason L helped me and did a fantastic job.Totally worth the trip.
  • Excellent sales and service

    5 out of 5 starsby Scott Cooledge on 11/20/2021

    My family has bought eight cars from Handy Toyota. Each buying experience has been very pleasant as a result of the great selection, fair price we paid for each vehicle, and the helpful interactions with the very professional Handy Toyota staff. We have such confidence with the Handy buying experience that our extended family from Massachusetts has travelled to St. Albans to make car purchases. Thanks to Adam Luneau, Cody Durkin, and Eric McLaren for making our most recent purchase of a RAV4 equally satisfying. In addition, any service or maintenance provided by Joe Luneau and his staff has always been completed in a timely manner with great attention to detail. If you are looking to purchase a car I highly recommend getting in touch with Handy Toyota.
  • Best car buying experience

    5 out of 5 starsby DesmondH on 10/24/2021

    I traveled all the way from Texas to Vermont in order to purchase my truck and wasn’t disappointed at all! Lee Bodette (my sales person) and the entire crew at Handy Toyota, couldn’t have been nicer. I’ve purchased many cars and dealt with many other dealerships in the past and I can honestly say that this was the most pleasant car buying experience. My only complaint is that they’re located too far from where I live. Thanks guys for the great service and the warm welcomes.
About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Rental Car Service Onsite
  • Vending Machines
  • Customer Lounge Area