Customer Reviews of Handy Toyota
Great Info and Service
byon 04/30/2024
I was recently shopping around for hybrid vehicles. Adam Bentley was very charismatic and answered all my questions and addressed my concerns. I will most certainly be looking their way when I’m ready to make a purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great Info and Service
byon 04/30/2024
I was recently shopping around for hybrid vehicles. Adam Bentley was very charismatic and answered all my questions and addressed my concerns. I will most certainly be looking their way when I’m ready to make a purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Superior service
byon 04/25/2024
I had an automatic rear gate failure on my 2018 rav hybrid . I made an apt with Handy toyota in St. Albans , Vt . They were prompt in keeping my apt on time and fixed the problem right away . They also did a complimentary inspection ! I recommend Handy’s highly , terrific service , very proffessional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rave about RAVE 4
byon 04/20/2024
Great service in all Departments. Very friendly and easy to deal with. Great dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New to me car
byon 04/17/2024
Super friendly staff. Easy to work with. Transparent pricing. Worked with William Emmons, really friendly and easy to work with. They were generous on my trade as well. Would definitely recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very easy to work with
byon 04/14/2024
Worked with Lee and Dennis, quick easy and smooth transition. Very professional, friendly, and accommodating. I’ll be back again😎
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great people, great service
byon 04/09/2024
Great team of sales people who are willing to work with you and put your needs and best interest first! Will was awesome and would highly recommend working with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Alan was great
byon 03/28/2024
Everyone was very knowledgeable and friendly through the whole process. I would come back here all the time for any service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Handy Toyotas
byon 03/14/2024
Unreal experience, Denis and Donavan were professional and gave me the best care and service possible. Big thanks to handys for my new Tacoma!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you all so much ❤
byon 03/03/2024
I recommend Handyscars to anybody who needs transportation. Me and my family been working with handy's cars for 2 years now they never give up on their customers they put in alot of hard and dedicated work for there customers. Me and my family are truly blessed for Mr Zach and the whole team at handys cars. We are very grateful this year we get to travel for this summer, we get go out and see our family for holidays and so much more thank you so much handy'scars we appreciate you all 🤗❤
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
William brings hope
byon 02/27/2024
Despite numerous disappointments involving the service staff at Handy Toyota covering three vehicles, I rarely leave the service department with a sense of confidence. in addition, many many negative and sometimes positive reviews never, ever are followed up by staff. My service appointment yesterday was unlike most others, definitely the best ever. William was my service advisor and provided me with excellence and professionalism William was thorough, attentive, extremely helpful and kind. I completely enjoyed my service appointment. Handy service writers have a reputation for selling products/service that is likely unnecessary as they are compensated for these sales. William did not try to upsell any unnecessary items and I was elated that he was truly respectful. I worked at Bonds/Oreillys for eight years and constantly heard from customers complaining about Service. My local mechanic refused to use Handy Service when Yipes Stripes fried my Computer with a improper starter installation. Thank you William for providing to me the service I desired. You are a true asset to Handy's and I truly hope others see the potential for healing the bad reputation Handy Service has in the local community. Sincerely, Gregory Douglas [contact info removed]
- Recommend this dealer? No
Left hand does not know what the right hand is doing
byon 02/03/2024
Vehicle purchase was fine. Service not so much. Bought my Highlander, shortly after had a roof trim issue. Pointer out first service, did not have the part would have to order, pointer out second service never order the part next, third service did not have the part, called me back when the part came in 3-4 days after third service, came in for 4th service-brake cleaning had the part, then was going to charge me $200 for a roof trim clip, out of 30k warrantee. Objected to the charge finally convince person pointed put long before and got paid under warrantee. Wow….
- Recommend this dealer? No
Great place to buy a new car!
byon 02/01/2024
I called Ali To get a value of my car, 2018 Toyota Camry xle. Ali quoted a cash sales price $2,000 than a Burlington dealer and I was skeptical. When I drove to their dealership, Ali did in fact confirm the high cash or trade in value Ali showed me a 2024 Rav4 hybrid xle, just the car I was looking to buy. The discount off the sales price was also greater than other dealerships. I purchased the RAV4 and Ali and Eric took car of all the sales paper work, reg and license plate transfer, etc. I drove away very satisfied with the new vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great energy
byon 01/30/2024
Handy Toyota sales and service department are both top of the line. The most impressive feature of this dealership is the attitude and enthusiasm all employees have for their job. Darren and Tory are a great team in the service center. Highly recommend seeing them for any car needs!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No Pressure Sales Experience
byon 01/25/2024
Handy Team provided a friendly no pressure experience. They made the transaction quick and easy while providing value information about the various options available in the sales process. Jesse and Mason were excellent to communicate with and made the transaction smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of New 2024 Toyota Highlander
byon 01/07/2024
On January 6, we purchased a new Toyota Highlander from Handy Toyota. This would not have been possible without our sales consultant Lee Bodette and the Handy Toyota Team. We had very specific color and option requirements and they found the vehicle in another state and had it transported to their dealership just for us. Now due to vehicle supply and demand, I dont know how they were able to get this vehicle because they are very desirable and hard to find..... but they did and we are very grateful! Dennis made the financing process so easy and painless. This was the best customer service I had ever experienced. Thank You Lee and Handy Team, you are the reason why I am a repeat customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Speed3 to Veloster N
byon 12/31/2023
Traded in my 12 Mazda speed in for 20 veloster N was a 2 day process but we got it done Gabriel was awesome to work w felt like was talking w a friend good atmosphere and chill peps was a awesome experience thanks Gabriel unwind
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Chad is Rad! Plus my new Jeep is pretty cool too!
byon 12/27/2023
This is our second purchase from Chad over at the Handy’s Downtown location and I wouldn’t go anywhere else! When I was ready for a new car I knew exactly who to call! Chad will not just sell you a car, he will make sure that the vehicle is the perfect fit for what you want, need and what will keep you safe. He is very upfront, has integrity and does not see his customers as just another sale. He actually cares. If you are looking for a new or used vehicle, he is the man to see!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Not the "Handiest" but they made buying fun!
byon 12/25/2023
Handy Toyota was not the closest Toyota dealer, but the extra drive was well worth it. The facility was clean and welcoming. The sales team i worked with, Jesse and Dennis, were great. I never felt any pressure to buy a particular car or add-on. I ended up buying a RAV4 Hybrid and i never before had so much fun buying a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Don't go here
byon 12/19/2023
Absolutely horrible. Do not go here. The finance manager doesn't know how to do his job. Makes an 800$ mistake and then expects me to drive an hour and a half to come fix his mistake and pay more every month. SMH😡
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Positive buying experience
byon 12/19/2023
Recently purchased a new Camry from Handy Toyota. Would highly recommend this dealership as they are very professional and courteous. I had the best experience with salesman Jean Marie, it was a pleasure working with him. I was also very impressed with Dennis in finance, he was very knowledgeable and helped guide the process with ease. Both gentlemen ended up staying late to help me finish the purchase of my new car. Very much appreciative of their dedication and hard work. Thanks again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2023 Toyota Tacoma TRD Off Road w/ Full Cab & 6' Bed
byon 12/11/2023
North Lynx has been doing business with Ali and Handy's for over 10 years. Ali makes purchasing a company vehicle simple, and with no wasted time. Ask him what you are looking for and he will get back to you within a day and ask you if you want it delivered or if you want to pick it up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
