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Customer Reviews of Volkswagen Southtowne

Review type:

Overall rating

1.0
1 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (0)|No (4)

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The following reviews are more than two years old. They are not included in the overall rating.
44 reviews
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  • Gives you the world, than takes it back.

    1 out of 5 starsby calberttj on 04/11/2013
    updated 08/04/2025

    I am someone with not perfect credit. i went into the shop understanding this. that being said, i was looking for a nice technology enabled car. they showed me a vehicle that i thought (and was later correct) i could not get. they bent over backwards saying there is no problem and i would be able to be financed. i received the car and drove it off the lot that day. the very next day. the called me and told me "well it looks like we are going to have to look into getting you something a "little" less money, meaning half the price. i am not happy with the way handle business and give you your hopes and dreams and than just pull you down. not a very healthy way to do business and i will not be going back to them.
  • Great Store!

    5 out of 5 starsby Fiveguysphil on 05/27/2013
    updated 08/04/2025

    The guys at Volkswagen Southtowne are great. I have purchased five cars from them in the last few years and Bo A and Matt O are terrific to work with. They go out of their way to accommodate me and make sure I get what I want. I will most definitely be back!
  • 07 Manda 3

    5 out of 5 starsby huksolo on 07/27/2013
    updated 08/04/2025

    When I walked into VW I was greeted right away and Randy C got me test driving right away. It was an awesome experience one you do not usually expect from a car dealership I highly recommend them and Randy C.
  • Great Experience

    5 out of 5 starsby campergirl75 on 05/23/2013
    updated 08/04/2025

    Randy C and Cody were amazing. I felt well taken care of at the dealership. They gave me a great deal and worked with me to help me get the car I wanted at a payment that I could afford.
  • Ongoing good experience

    5 out of 5 starsby happycustome39 on 04/12/2013
    updated 08/04/2025

    I bought a Touareg from Cody N at this dealership and have had a great experience with both him and the car. I love the fact that Cody is still in contact with me and helping with any questions I might have almost 2 years and 35,000 miles later! This dealership is also one of the most knowledgeable about the new electronics of the VW cars. I drive a lot and have been in other dealerships where they seemed to have no clue..
  • Sales Experience

    5 out of 5 starsby Hairforce on 05/22/2013
    updated 08/04/2025

    My experience at Volkswagon SouthTowne was the best experience I have had in purchasing a vehicle. My salesman Randy understood my immediate needs and showed me several cars. After talking with him extensively, Randy sold me two cars, one for my daughter and one for myself. Randy was very courteous, relaxed, and did not rush me into making a snap decision. Randy showed me all the perks on each vehicle and programmed my cell phone. I will recommend Randy and his expertise to all my family, friends, and co-workers. Thank You Volkswagon SouthTowne!!
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