Salt Lake Valley Buick GMC
Customer Reviews of Salt Lake Valley Buick GMC
Review type:
Yukon Denali purchase
by Murf555 on 04/20/2025Everything went smooth as silk. They are professional and nice.Very Pleased and Happy
by Kerry33 on 04/06/2017Amer pointed out a lot of options and features on the Enclave -that I wasn't aware of - he took time to explain and show me how to operate the different functions. Great To Work With From beginning to end I never felt rushed or… pressured..Thank you so much for this excellent feedback. I am grateful to hear that Amer shared with you the different options and features. At Salt Lake Valley Buick GMC, it is our intention to work with you and provide you with a hassle-free experience. Respectfully, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Best New car buying experience
by BJTernali on 02/23/2017In October 2016 I was searching for a new GMC Terrain Denali, I found Salt ake Valley GMC and am I glad I did. Best price, Best customer service, and I can't thank Amer Kicin, Rob, and Gary, enough. From the time I called the dealership,… until the time I arrived in Utah to pickup the car their communication was nothing short of excellent Amer, is so knowledgeable, and compassionate about his customers understanding every detail on the vehicles they are buying. His follow-up after the sale has been impeccable. I highly recommend this dealership to anyone who is looking to buy a new car.BJ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Bought my 4th car
by carriezmyslo on 02/13/2017By far the best experience I have had buying cars, I have bought 5 cars from them, 3 Yukons and 2 Acadia we love the cars and service every time! Kim, Rob and the whole staff are great.I appreciate you for letting others know about your experience at Salt Lake Valley Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Customer Service unprofessional.
by drkbewar on 12/27/2016updated 01/04/2017This dealership is very disorganized. The top people such as sale manager name Kim? Never seen people such unprofessional! I would buy car from them if were not for their disorganized and unprofessional manner.I am terribly sorry to hear about the negative experience you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Only dealership I've felt like a person and not just a dollar sign
by Kairain on 08/11/2016Listened to my needs as far as price, upside down loan problems as well as best lease option. When the numbers were not quite where I needed them Gabe and Rob (oh, and Gary) helped change that and got me into a new vehicle that will better… serve me. They were awesome!Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
2016 Encore
by dagasp7 on 04/06/2016The easiest car purchase I have ever made. Thanks to Lucas, Gary, Rob, and Kate for making a smooth enjoyable purchase.Thank you for this marvelous feedback, Gerry. Im so happy that Lucas, Gary, Rob, and Kate provides you a smooth and enjoyable purchase experience. Please let us know if there's anything else we can do for you. Kind Regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
New truck purchase
by R_Maclean on 02/09/2016Had a pleasant expeiance at your dealership, however have been disapointed that a few things have fallen through the cracks. we asked for the arches license plates as we do not like to advertise for a private enterprise, but got the ski… utah plates anyway. we ordered seat extenders and were assured they would be in in two days, and we would be called when they arrived. no call. we had to call after a week to find that they were there. we asked the same gentleman to look into a spray in bed liner for the truck, and an under the bed tow hitch on the reccomendation of your finance guy. Still waiting. (Our new spray in bed liner looks great the other guys were very accomidating, got it done the next day after I called them). I am sure the same will happen when I call on the Hitch. Guess you guys made more money on the truck than I thought and are not interested in the add ons.Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Salt Lake Valley Buick GMC
by Brad22243 on 02/08/2016Lucas M., my sales guy, is by far the most knowledgeable sales associate that I visited with during my shopping experience.Brad, we appreciate you taking time to leave us a great review! We are pleased to hear Lucas did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Sean did a fantastic job selling to us very kind listened to what we wanted
by stephanieday on 12/16/2015updated 01/08/2016We was recommended to buy there that we would have a great experience and that we did!! Thank you Salt Lake Valley GM we love our Buick EnclaveMario is Great!!!
by Linda12345 on 12/30/2015We bought 2 terrains from Mario and it was a great experience. Mario and Rob went out of their way to make us a great deal. We are very happy with the experience we had and will be referring everyone we know to buy a car there.Linda, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Mario and Rob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Terrains. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Linda, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Mario and Rob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Terrains. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Buick Encore
by newencore on 10/21/2015Mario was a great salesman, he listened to what we wanted and helped get us the car and the monthly payments that fit our family budget. I would recommend him and your dealership to people I know.Thank you for this marvelous review and congratulations on your new car! We are so pleased that Mario was able to provide you with such exceptional service. Thank you for your recommendations! Enjoy your new Buick Encore and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
2016 Acadia
by deidrek1 on 09/16/2015Sean Christman was our salesman and he was very patient & did an excellent job of making sure we where happy and taken care of. Thank you Sean!Deidre , we appreciate you taking time to leave us a great review! We are pleased to hear Sean did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Purchasing my Canyon
by Joshuabk on 02/05/2015updated 02/15/2015Sharif the salesman that I worked with was awesome! He went above and beyond to make sure that the experience was pleasant. He was not pushy but he did follow up with me when needed. He even came in on his day off to make sure he was there… when I came to look at the truck for the third time. He was outside waiting for me every time that I came to the dealership and when I pulled in to pick up the new vehicle he was out there with a spray bottle and a rag giving the truck one last polish. I couldn't be happier with my experience.Thank you and congratulations on your purchase! It does not surprise us that Sharif went above and beyond for you; it is just an example of why he is such a great asset to our team. Please let us know how we may be able to help next! Best, Keyvan Keyvani, General Manager, (888)-846-1598
Great customer care!
by Ryanv26dan on 01/17/2015updated 02/01/2015I came in expecting to buy a used car and the dealer helped my find a really good deal on a brand new car that was right in my budget. Super friendly staff and free car washes for the life of the car! My family was impressed by how friendly… the staff was they made sure everything was all right before I drove off the lot. My sisters recently just bought a car and said the service didn't compare to the other dealerships. And the next time they buy a car they are going to salt lake Buick gmc!Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. It is encouraging to hear that our staff impressed you by delivering our trademark friendly and professional service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Keyvan Keyvani, General Manager, (888)-846-1598
Great Place!
by buickverano on 11/01/2014We had been to several dealers around the valley, obviously could not find the service or car I was looking for. My husband decided he wanted to check SLV GMC. This was the best experience I could have asked for. The GM personally took… the time to assist us in the process and gave us the best price upfront. I love my new Verano and will be back when I am ready to buy another vehicle. I have told everyone I know.Thank you for writing about your visit with us and congratulations on your new Verano! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Thank you for your business and remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Keyvan Keyvani, General Manager, (888)-846-1598
Honest, Knowledgeable and Friendly!!
by Martylee39 on 10/23/2014Amer was extremely knowledgeable of the trucks we were looking at, hospitable - offered us something to drink several times, very patient and most importantly, I feel he was very honest. I would definitely come back to this dealership and I… can't say that about any other dealership I've ever dealt with...Thanks so much for this awesome review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Amer has been accommodating during your visit. Our goal is to provide quality customer care. We hope to work with you again in the future for any of your automotive needs! Best, Keyvan Keyvani, General Manager, (888)-846-1598
Best experiance
by amerk1 on 11/05/2013updated 06/04/2025I had great experience buying my new 2014 Buick Regal T. This is my 3rd vehicle with Salt Lake Valley Buick Gmc automotive group. Also I would love to thank all the managers and staff. I will continue to buy my vehicles from Salt Lake… Valley Buick Gmc as years go by. Highly I would recommend this dealership to anyone who wants to be treated fair with respect and like family. Special Thanks to Mehdi, Mike, Kim and Rob great people who care about you and understand and listen.Thank you so much for taking the time to share your feedback with us! We are committed to focusing on the needs of each and every one of our customers, and I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Please feel free to visit or contact us if there's anything else that we can help you with in regards to your new Regal. Sincerely, Keyvan Keyvani, General Manager, (888)-846-1598.
Bait and Switch
by srw4 on 11/18/2011updated 06/04/2025There was a good price quoted on a Toyota Camry Hybrid on edmunds.com. We talked to the salesman he didn't balk at the quoted price. We test drove the car, liked it, and went back to make the deal. We were informed by the owner that the car… was listed for $6000 more than the quote. At first, he was willing to go down to only $3000 more than the quoted price, and said he didn't know where the Edmunds price had come from. We showed him the printout. He said it was a mistake. He stood firm, and we walked out. By the way, the car is still available at the original quoted price on Edmunds, so they aren't too anxious to fix the "mistake."Great People!
by sarah_finny on 11/01/2012updated 06/04/2025This dealer had a huge inventory to choose from. I told the salesman what I was looking for and 5 minutes later he had the exact SUV pulled up to the front door where it was covered (it was cold and raining the day we came in). The salesman… was a normal "down to earth guy" that understood my needs and didn't try to push me into a car I didn't want or higher car payments. The manager came out and spoke to us, unlike other dealers where they hide in a back office. Overall I had a great experience and will recommend Salt Lake Valley to anyone looking for a car.
Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that everything went smoothly during your visit to Salt Lake Valley Buick GMC. Our team always strives to provide professional and friendly service. We look forward to seeing you again soon! The Management team at Salt Lake Valley Buick GMC, (801) 265-1511
by Salt Lake Valley Buick GMC on 04/21/2025