Salt Lake Valley Buick GMC
Customer Reviews of Salt Lake Valley Buick GMC
Review type:
Yukon Denali purchase
Yukon Denali purchase
by Murf555 on 04/20/2025Everything went smooth as silk. They are professional and nice.Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that everything went smoothly during your visit to Salt Lake Valley Buick GMC. Our team always strives to provide professional and friendly service. We look forward to seeing you again soon! The Management team at Salt Lake Valley Buick GMC, (801) 265-1511
Warranty work
by Mitchell55 on 04/07/2017updated 04/19/2017Very friendly, promptly got me on my way. Explained all the work they performed. They even washed my vehicle. Treated me with importance.Very Pleased and Happy
by Kerry33 on 04/06/2017Amer pointed out a lot of options and features on the Enclave -that I wasn't aware of - he took time to explain and show me how to operate the different functions. Great To Work With From beginning to end I never felt rushed or… pressured..Thank you so much for this excellent feedback. I am grateful to hear that Amer shared with you the different options and features. At Salt Lake Valley Buick GMC, it is our intention to work with you and provide you with a hassle-free experience. Respectfully, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Best New car buying experience
by BJTernali on 02/23/2017In October 2016 I was searching for a new GMC Terrain Denali, I found Salt ake Valley GMC and am I glad I did. Best price, Best customer service, and I can't thank Amer Kicin, Rob, and Gary, enough. From the time I called the dealership,… until the time I arrived in Utah to pickup the car their communication was nothing short of excellent Amer, is so knowledgeable, and compassionate about his customers understanding every detail on the vehicles they are buying. His follow-up after the sale has been impeccable. I highly recommend this dealership to anyone who is looking to buy a new car.BJ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
ACADIA Service
by JorgeMP on 02/17/2017Justin Henrie, Service Advisor made the entire difference, his constant daily communications were a peace of mind, he provided me with a loaner car and was on top of my new 2017 ACADIA SLT issues together with Vance, the technician who… performed the rather extensive job. The ACADIA was not releasde until it complied with all necessary tests and checks. Already had the car back for five days and its working better than when I took delivery of it 45 days ago. Great Technical Team at Salt Lake Valley Buick-GMC and a very special mention and congratulations to Justin Henrie. Will definitely recommend the dealer and its Service Department to family and friends.Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Bought my 4th car
by carriezmyslo on 02/13/2017By far the best experience I have had buying cars, I have bought 5 cars from them, 3 Yukons and 2 Acadia we love the cars and service every time! Kim, Rob and the whole staff are great.I appreciate you for letting others know about your experience at Salt Lake Valley Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Excellent Service
by carriezmyslo on 02/13/2017Always greeted promptly and cheerfully and always have great service! They go the extra step.Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Customer Service unprofessional.
by drkbewar on 12/27/2016updated 01/04/2017This dealership is very disorganized. The top people such as sale manager name Kim? Never seen people such unprofessional! I would buy car from them if were not for their disorganized and unprofessional manner.I am terribly sorry to hear about the negative experience you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Great Service`
by martha1964 on 12/28/2016Always great customer service with intent to comprehend a customer's needs and exceed expectation. Always seem to direct a dialogue with what they can do; not what they can't in furtherance of efficacy.Thank you for the feedback, Martha! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Kind regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Another flawless service experience.
by ClosetArtist on 10/30/2016Every experience I have had with the Service Department has been a good one. They have been thorough, efficient, accommodating and thoughtful. I have absolute confidence whenever I do business with anyone at this dealership. It is a… refreshing difference. Good business practices is what I can count on and I really appreciate it. The Service Department goes the extra mile every time I visit. When I mention even the slightest concern, it not only is acknowledged, it is addressed! They have been more than helpful when I have been incredibly late. They have spent additional time making sure that my car is in perfect condition. They have made me very comfortable when I am visiting. They have noticed the smallest details about my visit and attended to them. I feel like I am with family at my GMC dealer. I know it sounds corny, but I really do. It's unfortunate that the business experience is generally terrible whether it is in a department store or restaurant or with an automotive business. I am pleased to say that is not the case with my GM dealer. These people are great to work with. I trust them with my safety, time and money absolutely!Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Only dealership I've felt like a person and not just a dollar sign
by Kairain on 08/11/2016Listened to my needs as far as price, upside down loan problems as well as best lease option. When the numbers were not quite where I needed them Gabe and Rob (oh, and Gary) helped change that and got me into a new vehicle that will better… serve me. They were awesome!Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
2016 Encore
by dagasp7 on 04/06/2016The easiest car purchase I have ever made. Thanks to Lucas, Gary, Rob, and Kate for making a smooth enjoyable purchase.Thank you for this marvelous feedback, Gerry. Im so happy that Lucas, Gary, Rob, and Kate provides you a smooth and enjoyable purchase experience. Please let us know if there's anything else we can do for you. Kind Regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
New truck purchase
by R_Maclean on 02/09/2016Had a pleasant expeiance at your dealership, however have been disapointed that a few things have fallen through the cracks. we asked for the arches license plates as we do not like to advertise for a private enterprise, but got the ski… utah plates anyway. we ordered seat extenders and were assured they would be in in two days, and we would be called when they arrived. no call. we had to call after a week to find that they were there. we asked the same gentleman to look into a spray in bed liner for the truck, and an under the bed tow hitch on the reccomendation of your finance guy. Still waiting. (Our new spray in bed liner looks great the other guys were very accomidating, got it done the next day after I called them). I am sure the same will happen when I call on the Hitch. Guess you guys made more money on the truck than I thought and are not interested in the add ons.Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Salt Lake Valley Buick GMC
by Brad22243 on 02/08/2016Lucas M., my sales guy, is by far the most knowledgeable sales associate that I visited with during my shopping experience.Brad, we appreciate you taking time to leave us a great review! We are pleased to hear Lucas did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Sean did a fantastic job selling to us very kind listened to what we wanted
by stephanieday on 12/16/2015updated 01/08/2016We was recommended to buy there that we would have a great experience and that we did!! Thank you Salt Lake Valley GM we love our Buick EnclaveMario is Great!!!
by Linda12345 on 12/30/2015We bought 2 terrains from Mario and it was a great experience. Mario and Rob went out of their way to make us a great deal. We are very happy with the experience we had and will be referring everyone we know to buy a car there.Linda, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Mario and Rob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Terrains. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Linda, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Mario and Rob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Terrains. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
ReviewBrightnessDisplay
by FredPaulson on 12/16/2015Service rep very anxious to help me solve my problem with the brightness of the display. He also took care of a recall item that needed attention that I didn't know about until he advised me. Great job at Salt Lake Valley GMCFred, we appreciate you for letting others know about your experience at Salt Lake Valley Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Fred, we appreciate you for letting others know about your experience at Salt Lake Valley Buick GMC. If you ever need anything in the future, please don't hesitate to let us know. Take care! Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Service
by Bryanhaws1 on 12/02/2015Though you were very busy on the day of service, I would have liked to have someone just quickly explain what they did to the truck. I was just told to go to the cashier.Bryan, we're so sorry to hear about your last visit with us. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact (888)-846-1598 at your convenience. Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Bryan, we're so sorry to hear about your last visit with us. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact (888)-846-1598 at your convenience. Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Buick Encore
by newencore on 10/21/2015Mario was a great salesman, he listened to what we wanted and helped get us the car and the monthly payments that fit our family budget. I would recommend him and your dealership to people I know.Thank you for this marvelous review and congratulations on your new car! We are so pleased that Mario was able to provide you with such exceptional service. Thank you for your recommendations! Enjoy your new Buick Encore and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
2016 Acadia
by deidrek1 on 09/16/2015Sean Christman was our salesman and he was very patient & did an excellent job of making sure we where happy and taken care of. Thank you Sean!Deidre , we appreciate you taking time to leave us a great review! We are pleased to hear Sean did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598
Great Service
by FrancoiseAyers on 03/26/2015updated 04/03/2015Brian was very helpful, he came out several times to give a status update on the repairs. Will be back.Francoise, thank you for writing about your visit with us! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Keyvan Keyvani, General Manager, (888)-846-1598
Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that everything went smoothly during your visit to Salt Lake Valley Buick GMC. Our team always strives to provide professional and friendly service. We look forward to seeing you again soon! The Management team at Salt Lake Valley Buick GMC, (801) 265-1511
by Salt Lake Valley Buick GMC on 04/21/2025