Larry H. Miller Lexus Murray
Customer Reviews of Larry H. Miller Lexus Murray
Review type:
The greatest service I've ever received
by Taylor on 04/01/2019I'm not sure how to put into words how thankful I am for Larry H. Miller. The team was able to pull a car off of their Toyota lot to sell to me, which I much rather preferred. Stephanie and the team took very good care of me, gave me a very… fair price, and even helped me lower my interest rate on my loan! I cannot express enough how comfortable and excited I felt to be buying my first car from Larry H. Miller. I will most certainly be going back the next time I need a car, without a doubt.Awesome Customer Service
by uwprincess on 03/17/2019Chari took her time with us and answered all our questions and gave us the information needed to help us with our purchase.Thank you for your positive review! Chari and the team were happy to assist you however possible. Please let us know if you have any other questions or requests and we'll gladly help you out. Have a great day! - Jim Brown, General Manager
Awesome Experience
by jmaguire on 03/03/2019If you're looking to buy s car talk to Chari Wilson. She is very understanding and would provide all your needs. Michael Pearson the sales manager would really take the extra mile to work with you to make sure you are comfortable. Lee… Zbylski from finance is very detail oriented about the overall process of purchasing a car.Thank you for that great review, JMaguire. Chari, Michael, and Lee were happy to help you throughout the process. We take our customer's level of comfort very seriously so it's good to hear that your visit was pleasant. We hope to work with you again soon! - Jim Brown, General Manager
Review from RX350 purchase
by Shepherds on 02/22/2019This was an easy negotiation and purchase. I was pleased with the car and the sales rep was nice and did not pressure me.That's fantastic to hear! We were happy to provide a low-pressure purchase experience. Congratulations again on your new RX350! - Jim Brown, General Manager
Lexus
by Marleeday on 02/21/2019Great customer service. Answered all questions. Very satisfied with purchase.That's fantastic to hear! We were thrilled to provide an exceptional Lexus buying experience and get you answers to all of your questions. We hope to work with you again soon! - Jim Brown, General Manager
Great job Garret
by HappyLexusOwner1 on 02/22/2019We love our new Lexus, and Garret Ferrari at LHM Lexus made it an easy and enjoyable experience. The dealership is beautiful with very friendly staff.Thank you for your kind review! Garret and the team were elated to provide a positive dealership visit. Our staff works hard to never let impudence or impatience ruin the car buying experience for our customers. We hope to work with you and your family again soon! - Jim Brown, General Manager
I'm not sure what the hell is going on with LHM Lexus
by Bethybg on 02/17/2019I'll start by saying that Murray is better than the Lindon location, which I won't even get started one. Went to LHM Murray for a repair to my heating and found out that the warranty I was promised covered all interior and exterior damange,… a warranty am paying a lot for, and for which I asked lots of questions, doesn't in fact cover what I thought. The man helping me, Bronson, promised to review my papers (because apparently this is an ongoing issue for LHM), which I emailed to him. I've followed up on this email three times and have yet to receive a response. I won't personally ever buy another car from LHM, or recommend them to anyone. Get it together.Thank you for making us aware of your frustrating experiences, Beth. Itâs unfortunate to hear that the communication from our dealership has been lacking in regards to clarifications about your warranty. If you would be willing to give me a call directly Iâd appreciate the chance to clear up some tof the confusion surrounding your warranty and find answers to your questions. I hope to hear from you soon. - Jim Brown, General Manager, (801) 264-3610
Great experience!
by Sabrina on 02/13/2019Brad and Jim were so much help to me when I was picking out my new Lexus. Great dealership with very friendly and helpful staff. I also love my new NX!Thank you for that kind review, Sabrina! We hope that we can continue to work with you in the future. Congratulations on your new NX! - Jim Brown, General Manager
Outstanding service
by Rob6566 on 02/10/2019The service I receive from Larry h Miller Lexus is superb. They are knowledgeable and treat you with respect, not trying to sell you stuff you don't need. They are to notch!That's great to hear, Rob! We try to keep all our customers as informed as possible. If there is anything else that we can do for you, please don't hesitate to let us know! - Jim Brown, General Manager
Fantastic CarButing Experience
by slpe84098 on 02/02/2019We bought our certified preowned GX460 from Larry H Miller in Murray, UT. We were so impressed with the level of service and support we received from Stacey and the whole team. They were all extraordinarily helpful and courteous.Hello! the GX460 is an amazing car! Our staff is always happy to help one of our amazing customers. Thank you so much for coming to see us. - Jim Brown, General Manager
Took good care of me
by jjalldayy on 01/29/2019I had been in 3 awful cars in the years prior to coming here and I made sure to explain the importance of me being able to get into a reliable vehicle for an honest price and that is exactly what I got and I couldn't be more glad to feel… protected even after I drive off the lot.Thank you for coming to see us. It was our goal to get you into a safe and reliable car. Please let us know if there is anything you need down the road. Enjoy your new ride! - Jim Brown
Exceptional
by LisaandJoel on 01/05/2019I swore I would never buy a car a from Larry H Miller dealership again! Well I just leased my second one and we love it!!! The service and sales department go above and beyond!!! My husband picked up our car today and said Chari in sales… genuinely helped him to get our car and said she was thoughtful and ran it through the wash and polished it up. She was not pushy rather a breathe of fresh air! I have worked with Josh in service and he is great!!!Thank you for leaving us a great five-star review. We are always happy to go above and beyond for our customers. Please let us know if we can help you with anything else. â Jim Brown, General Manager
Greg Vranek in Sales
by Harper1 on 01/01/2019First and foremost I have to say that my new Lexus NX 300 runs incredibly smooth and is beautiful! My sales specialist was Greg and he was incredibly informative in every question I asked him. He made the whole process easy and I felt he… had my best interest in mind. I will only use him in purchasing my future vehicles because the experience I had was amazing. Thank you Greg. Youâre the best!! -HarperHarper, congratulations on your new Lexus NX 300! I am thrilled to know that Greg was so incredibly informative and could earn your business for the future. Thank you so much for choosing to purchase with us. If you should need anything moving forward, do not hesitate to let our team know. We will be glad to help. - Jim Brown, General Manager
Great people great dealership!
by Bill on 12/20/2018Bought my 3rd car there from Stephanie in sales ....the way in which they sell and deliver cars is beyond my expectations. I usually buy used as this is a dealership that gets in premium trade in's. Great store. Ask for Stephanie S. as she… wrote down the car I was looking for and called me when it came in on trade. BillBill, thank you for coming back to see Stephanie and our team for your third vehicle now. I am glad to hear that she could earn this kind recommendation from you. If there is anything more our team can do for you in the future, be sure to let us know. We will be happy to assist you. - Jim Brown, General Manager
These Guys Are Pro
by LaQuintaPete on 07/11/2018Buying a car from a Lexus dealer (seven times) has always been a good experience for us. But the Larry Miller Lexus Team takes it up a level. Each stop along the sales/finance gauntlet was handled professionally and effortlessly by these… folks. The facility is a cut above, the staff are exceptional and the experience as low-stress and as consultitative as weve seen. The exceed even Lexus own high expectations!Thank you for this outstanding review. I am glad to hear that our team could help you navigate the sales and financing "gauntlet" with ease. We truly appreciate you coming to see us here. We will continue to raise the bar and offer the very best services with anything you may need in the future. - Jim Brown, General Manager
My experience at the Lexus dealership in Murray Utah
by Heatherbloom on 12/20/2017updated 12/26/2017Brent is not only a knowledgeable and persuasive salesman, but also very authentic! My experience with leasing at Lexus was fantastic and the whole team including Al and Beatrice made it a beautiful and painless experience!Heather, thank you for sharing your experience with us! We're glad the team was able to make your visit a stress-free one. Congrats on your new Lexus and welcome to the Lexus family! Jim Brown, General Manager
Love my new car and this dealership
by Brownie on 09/13/2017Excellent service. Entire team provided professional, efficient and low pressure experience. I appreciate this.Thank you for the excellent review! We're glad to hear you had an awesome no pressure experience. Let us know if you need anything else from us. Jim Brown, General Manager
Great Experience
by Nillordrofnats on 07/01/2017Josh was great to work through the process of deciding between two models. He was very well informed on both models and took the time needed to ensure we understood the options. LHM is a class operation we are keen to recommend.Thank you for leaving us this great review and sharing your honest thoughts with us. I'm glad you had the pleasure of working with Josh, he is great at what he does and we are very happy to have him on our team. If there are any other questions you have, feel free to contact us anytime. -Jim Brown, General Manager
Amazing customer service!
by Chrisanne on 05/13/2017I am so pleased with my buying experience at Larry H Miller Lexus. Sharyl met with me initially and was so knowledgeable and patient. She didn't pressure me or rush me into a decision. Later I met Stephanie, her assistant who was fantastic… as well. She ultimately helped me find the perfect car for me. I am so greatful to these two ladies for their outstanding customer service and I will be telling all of my friends to buy from them. Thank you Sharyl and Stephanie!Thank you for taking the time to share this wonderful review. I'm glad to hear about your positive experience with Sharyl and Stephanie, I'll make sure to pass this along to them. We all understand that car shopping isn't easy, but with the right people, it makes the process easier. Enjoy your new car! -Jim Brown, General Manager
Scott @ Lexus
by Gardash on 04/01/2017We absolutely loved our experience working with Scott. He listened to our needs, while being patient with no pressure. We our so excited about our new Lexus. Thank you!!!We're happy to hear you had a wonderful experience working with Scott. Congrats on your new purchase, we hope you enjoy it! -Jim Brown, General Manager
Trade in and purchased vehicle
by Jsc9090 on 02/26/2017Found the salesman to be very direct and made both the trade in and purchase simple.
That's fantastic to hear, Taylor! It was our pleasure to help you get into a new, great Toyota. Stephanie and the team were happy to assist you however possible. If there is anything else that we can do for you in the future, please don't hesitate to let us know. - Jim Brown, General Manager
by lhmlexusmurray on 04/02/2019