Karl Malone Toyota
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Customer Reviews of Karl Malone Toyota
Review type:
Test drive experience
by C on 07/29/2025
I had a very positive experience working with Coltyn. The test drive went well, he was quick to respond, and very good at working to compromise while negotiating. When discussing pricing for cars, I was provided an out the door number with… and without additional services without needing to ask.
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The following reviews are more than two years old. They are not included in the overall rating.
255 reviews
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Very friendly and helpful to get you the best deal they can.
by Talan on 04/04/2022I’ve been going to Karl Malone Toyota for years now. They helped me get out of a bad car loan and into a new Yaris IA. They helped me get my Rav and my dad his Tacoma. We changed the Tacoma for a Camry and then a Tucson. The helpfulness of… everyone there is top notch. I’m not treated like a number. I’m not treated like an unknown person. They have seen me multiple times and helped out a lot.Best Dealership in Utah
by Dean on 03/26/2022Arkan doesn’t just stop after he sales you a vehicle. Since 2018 I have personally bought 6 vehicles (2 for me, 2 for my wife, and 2 for my son) I have had multiple family members and friends buy vehicles from him also. Treating all of us… like family! When I need service done he’s so helpful and always says Hi! The service personnel are unlike anywhere else also!! I will never go anywhere else! Thank you Karl Malone TeamGreat experience!
by Suzy M on 03/19/2022Choi was great to work with! I would definitely, highly recommend him. Alex was also very helpful with the financial end of things. Everything felt easy and no hassle it was a totally different experience than I’ve had with other dealers… in the past.Service appointment
by sonja on 03/14/2022Nathan always does a great job listening and getting the car process going on the service of our vehicles… Shop, was great and informative… Thanks Karl Malone especially Nathan …Car purchase
by KH on 03/12/2022Edwin & Acosta were extremely helpful. Smooth transaction all the way. Thank u so much😊Smooth Saleing
by xcte on 03/08/2022Told them I was considering two different sizes of sedans and within minutes they had keys to a couple of each. After checking them all out I decided to test drive one. Moments later we were taking it for a spin. I decided it was a match… for me. Not very long afterwards I was finishing up the paperwork and driving it home. The quickest car buying experience I’ve ever had!Excellent support, no pressure
by Paul on 02/21/2022From start to finish, the person helping me went at my speed, did not pressure me at all, but helped answer any and every question I had. That was what I wanted (not the slick salesman type I’ve seen at so many other dealerships). Honest… and helpful right up until I had the keys and was driving away.Moving on up
by Spud on 02/15/2022I traded in a jeep they give me top dollar I bought a Toyota very pleased I had it built and they kept in touch with me the whole time giving me updates I didn’t think purchasing a new vehicle was this easy and then when it came to… financing they worked her butt off to get me the lower interest rateWhich they did all in all very happy would buy from Carl Malone Toyota again but I don’t think I’m gonna have to because now I own a Toyota They last foreverAaron Le is a rock star!!!
by Will T on 02/12/2022Dealership did not disappoint, they had what I was looking for at a fair price and quick serviceBest Sales Crew Ever!
by Kris and Alex on 02/11/2022Working with Stone & Arkan. We enjoyed the best car buying experience. We were so unfamiliar with the new Toyota products but Stone’s knowledge of the vehicles made our choices easy. He took the time to ensure we got exactly what we wanted… in a Venza Hybrid. We had concerns with buying a Certified Used Hybrid. Stone addressed each of concerns and we are so happy with our purchase. Since leaving the dealership both Arkan and Stone have taken care of everything. Even things we didn’t notice, were resolved, fixed or cleaned without us asking. These two make an awesome team. We loved their customer service attitude. 5 Stars on everything. We love our Venza and the overall experience was made so much better thanks to Stone and Arkan. We will buy our next car from them at Karl Malone ToyotaBlenda is the best!
by Ashley on 01/27/2022Toyota service is great and offer quick and reliable service. Blenda is the best and takes great care of our family!Lilo
by Randy on 01/22/2022Lilo was outstanding salesman, punctual, informative and very professionalGreat customer service
by Gerk on 01/21/2022Great customer service very Professional and courteousHelpful salesperson
by Becky on 01/16/2022Joshua was great! There was pretty much no new inventory, but he was able to meet my needs in a timely manner.Outstanding!
by JHS97 on 01/02/2022From the minute we walked up to the store front to the time we left, with keys in hand, we received excellent service from sales to financing. Every person involved provided outstanding service - from answering all of our questions,… listening to what we wanted, to working hard to make it a timely and friendly experience. We’ll definitely go back for our next Toyota!Disrespectful
by LostTrustInDealership on 12/05/2021updated 12/30/2021They won't let me put in a no star rating but it should be no stars. I chose to fix my truck rather than buying a new car because going from my Tundra to a Corolla would cost me more than twice as much. More money for something I'll hate… and doesn't fill my needs. They were only focused on making a sale and didn't care what would be best for me. They continually downplayed the worth of my current vehicle. Said that my vehicle could keep having problems and then tried selling me an F-150 with over 100k miles for $20k that would be in the same boat as my current truck... I had come in 6 months ago wanting the service center to check out my brakes because I felt something was wrong, they said they were perfectly fine but when I came in this time apparently I need new pads, rotors and calipers on front and back as well as a new radiator, water pump, belts, spark plugs, etc. I can't afford to do all of that at once and feel like if they had listened to my concerns 6 months ago it wouldn't have been as much of an issue and even though I'd still need to do some work it wouldn't have been as much all at once. I'm going to get my truck fixed but not from this dealership. They've lost my business.Brent is who you want to talk too!
by Dustin on 12/24/2021I could tell he’s been in the business for a long time. Very knowledgeable and could answer all our questions. If you buy in the market for a new car, talk to Brent May!Diego is the best
by JM on 12/24/2021If you need a car, Diego at Karl Nalobe Toyota is your guy. He is easy to work with, very knowledgeable, and efficient.Painless, quick, friendly and helpful!
by sdispac9vva on 12/23/2021I was honestly dreading buying a car as my last car buying experience took over 8 hours! Buying from Karl Malone Toyta was painless and quick! Everyone was very friendly and helpful.Great Salesman
by Kylee on 12/21/2021Just recently bought my new 2019 Hyundai Tucson from Karl Malone. Everything was so easy from start to finish. Ilya Bronisz was such a great salesman, he was always honest and up front I never felt taken advantage of. I didn’t find a car… the first time I went in and he kept an eye out for me and found me the perfect car. I can’t thank him enough! If you need a car Ilya is the best.Diego is Awesome!
by Matt Jackson on 12/19/2021I ordered a 2022 4Runner and when it came in Diego set a appointment for 9am. He was ready to go knowing my holiday schedule was packed. Diego had me in and out in time to take my daughter to her basketball game. Can’t wait to buy my 2022… Tundra from Diego once it comes in.
Toyota 4Runner
Toyota Tacoma
Toyota Tundra
Ford F-150
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