Holiday Chevrolet
Customer Reviews of Holiday Chevrolet
Review type:
2025 Silverado
Holiday Cheverolete
by New Customer on 03/25/2025updated 04/01/2025The deal was great, the salesman was nice, the make them wait strategy was overplayed. What I didn’t appreciate was no one listening to me, but constantly asking me to sign something as if trying to start a pattern with the buyer to sign… what is put in front of them. I stated I was military and qualified for the $500 discount. I also stated I do not want black exterior or interior. My preference was the light interior, but I would settle for the grey interior, just not black. I wanted the truck with the grey interior. I test drove the truck with the grey interior, I thought I was buying the truck with the grey interior. After almost 8hrs at the dealership, around 7:45 PM the sun was down. I was handed the keys. It wasn’t until the next day in the light did I see I was sold the black interior. There was a moment while sitting in the cubicle two salesmen walked by. One seemed concerned because lot didn’t have the vehicle the buyer wanted. The other salesman said, “ it doesn’t matter they’ll buy what we tell them to.” This may be the last Chevy I ever buy.2025 Silverado
by Richard W on 03/31/2025Worked hard for me to get best dealWonderful Car Buying Experience
by Victoria P on 03/23/2025Nathan was great! He had everything lined up and ready to go. I drove in from out of state and was out the door with my new car in about an hour. Super helpful. I highly recommend this dealership!Very good day at Holiday Chevrolet
by Joe Gonzalez on 03/17/2025Holiday Chevrolet treated me very well. It was a very good experience there. They gave me a good deal. I was very happy driving home in my first new Silverado truck.Excellent Experience at Holiday Chevrolet
by Equinox EV on 12/27/2024Seth and the rest of the Holiday Chevrolet team were all straight shooters who didn't attempt to bait and switch or upsale or add on or do anything except exactly what they said they would at the price and terms they said they would. I was… apprehensive because of previous car shopping misadventures but Holiday Chevrolet, for us, was a great experience. Definitely recommended.2024 Chevy RST
by Jimoakes1 on 09/24/2024Great prices. Great people. Great selection of stockGreat Experience
by Donna Watson on 08/10/2024We had the best experience with Justin purchasing our new Suburban. He worked hard to get the deal done. He was personable and not pushy! The service team was excellent as well. We are happy we found a dealership to work with in the… future.Thank you, Donna! We’re thrilled to hear that you had such a positive experience with Justin and the team at Holiday Chevrolet while purchasing your new Suburban. It’s always our goal to provide excellent service without being pushy. We look forward to working with you in the future! Enjoy your new vehicle! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Good enough
by New Truck on 02/27/2024In my ~40 years of buying cars, Holiday is the 2nd or 3rd best experience I have had. Really, that is saying something. They were the best deal within 250 miles of me, so good enough ;~)Thank you for this amazing review! We really appreciate your business here at Holiday Chevrolet. Feel free to reach out to us if you have any questions and for any of your future automotive needs. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Fast and Friendly
by Janet on 10/30/2023I've been going to Holiday Chevrolet since 2007, that says a lot about the kind of treatment you receive there. Everyone is friendly and helpful. The time spent in the waiting room for an oil change is acceptable and comfortable.Janet, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Owner
by WadellAltom on 04/06/2023Sales rep, Tyler, was courteous, friendly and not "pushy". He provided the information I needed. I was disappointed that when we first visited the dealership was offering a $2400 dealer discount but we did not decide quickly enough to… purchase an "in stock" vehicle. Although it was never stated, or implied, i was hoping that discount would remain on an ordered vehicle and it was reduced to $1000. Also, I have never ordered a vehicle without knowing the final price before it arrived. However, other than not getting the discount I was hoping for, everything was fine.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
2022 Silverado purchase
by Rod Moran on 03/16/2023Excellent experience with Holiday Chevrolet! My salesman, Justin Grady, worked with me to get a fair price on my trade in and new purchase. No games, straight forward and everything done in a timely manner.Rod, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Justin's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Mr green
by Lgreen903 on 03/05/2023Fast service and very friendly peopleWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
New truck purchase
by NewChevy on 06/06/2019updated 06/13/2019We had a wonderful experience! From Jeremy in sales to Peter in finance...everything was smooth and no pressure!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Monte Pfenning - General Sales Manager - mpfenning@puklich-chevrolet.com
Review worth noting
by RDMac on 02/07/2019These days its hard to find an honest review much less an honest car dealer. Three months after doing my part and due diligence in knowing what I wanted to pay for what I was looking for, I made one of my many trips to Dallas and spent my… last evening looking for a possible find near by or on my way home to Oklahoma. Saturday morning searching online I found "the one" at Holiday Chevrolet. I made the call and wanted to make sure the price was as advertised and no hidden gimmicks. I was relieved and excited to actually find what I was looking for and at the price I wanted to pay and without haggle. Honestly I felt something won't be as it seems when I made the appointment to come by and take a look but I figured I will deal with it when I get there. Being in sales myself for the most part of my life the last thing I wanted to do is hassle with being hassled! I have to say for the first time I never felt more comfortable buying a car and want to give Kraig a personal thanks through this review and I really appreciate everyone at the dealership for making it a great experience all around.What an enjoyable review to read! It is reassuring to know that Kraig and the team provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any questions! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Holiday Chevrolet is by far the best around!
by John D Smith on 12/26/2018I had to take my Silverado into the service department for a recall. When I arrived, they looked slammed and I thought to myself, this is going to take forever. I was so wrong. Joel Sanders greeted me as he always does and told me he would… have the guys jump right on it. I had barely gotten comfortable in the waiting area with my free cup of coffee when Joel came and told me I was all set and ready to go. I couldn't believe it. I have used Holiday Chevrolet's service department since I bought my truck there in 2015 and I have ALWAYS been impressed by their friendliness and professionalism. They are by far the best and I recommend them to anyone I can. Thanks for making me feel like my business is important! John SmithHoliday Chevy
by Idk what on 11/15/2018great people to work with. Worked with me even though I got there at a late hour. Stayed with a price we agreed on over the phone. Very happy with my truck!Thank you for the feedback! We are happy to hear of your positive experience at Holiday Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
Good people good work
by Tommy1994 on 03/31/2016The service department does very good work. Explained everything that was wrong with my vehicle and how they fixed it. Very friendly people.It is wonderful to hear that our staff at Holiday Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any other questions about the work that was done please feel free to contact us. Sincerely, The Holiday Chevrolet Team
10 to 1
by chavez653850 on 10/23/2015Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first they are were very cordial letting me know information about the vehicle, they even went… ahead and gave me discount on the purchase price of the vehicle. Getting to the dealership was a long way from where I live about two hours away. When I got there they had the vehicle ready, the salesman I was having communication with was not available. I tested out the vehicle everything was great, signed the paperwork and drove the vehicle off the lot. The staff mentioned I would be getting a survey emailed to me about my purchase. The following day after the purchase the vehicle began making screeching noises when I would brake. I waited a few days before I contacted the dealership (through the email I was provided). Well it has been over a week and I have not received a response from Holiday Auto Group, nor have I received the survey where I was supposed to rate them on the purchase I made, and I frankly correlate not receiving the survey due to the issue I have been having with the vehicle. The vehicle also came with another issue that was not mentioned in the details or by the sales person. The vehicles rear right seatbelt does not buckle (safety issue), also the front outlet does not work and like I mentioned the vehicle makes horrible sounds when you brake. I do accept fault for not doing a thorough investigation on the vehicle and dealership and for blindly trusting all the positive reviews on their webpage (I had not been in auto market for quite some time). So I am posting this not out of ill will but out of concern for future buyers that are looking to invest in a pre-own vehicle from Holiday Auto Group. I suggest you do your homework quite well do not get swayed by all the positive reviews you see on their webpage. Check other online sources, try staying within your area I think it serves you better as you can much more easily drive to that dealership if you do end up having concerns or issues. I would have wanted to be one of the many satisfied customers of Holiday Auto Group but that will not be the case. Please be careful with who you do business with and good luck on your future auto purchase!Thank you for your feedback. Our customers are our top priority and its discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, the Holiday Chevrolet team.
All as promised
by I_drove_75Mi on 02/25/2015Sales team & credit department were professional. I dealt with Travis in credit, Brad & Nic on the sales floor, The mgr was on the floor making sure the customers were getting what they needed. I worked with Nic Green all week via phone… & e-mail, then came on on Sat to buy. I drove 75 miles North...worried something would change. Nic was true to his word & the dealership should be commended for fostering these types of people and this kind of car shopping. Everyone was wonderful. I couldn't be happier. No arguments. No drama. No last minute recalculation. No stress. Thanks.Their closing
by truthorsmith on 10/08/2008Their closing the end of 2008 but haven't told anybody. So we go all the way up there and buy a car from them and they don't tell us they won't be there next year so if we have a problem we have to go to some other dealer to get it fixed.… They should tell people if they aren't going to be there.Friendly Staff
by derrickr3 on 09/22/2011updated 06/09/2025The group over their @ Holiday Chevy were awesome. i told Ryan what i needed in a car and he helped pointed me in the right direction. He was very helpful and was not pushy. Next time I need another car I know i'll be giong back to see Ryan… and the staff over at Holiday Chevy.
Chevrolet Silverado 1500
Chevrolet Traverse
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Holiday Chevrolet. Our team takes pride in offering great prices and a fantastic selection of vehicles. We appreciate your support and look forward to assisting you again in the future! Best, Matt Johnson, 903.564.3551, matt@holidayautogroup.com
by Holiday Chevrolet on 09/25/2024