Waxahachie Ford
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Customer Reviews of Waxahachie Ford
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ThanK You Matt & Josh
by REDALPHADEE on 11/04/2024
updated 11/21/2024
After a previous bad experience, I gave it another shot. Matt and Josh got the deal done with emphasis on getting me what I needed in a short amount of time. 24hour turnaround and delivery 700 miles a way was awesome. The vehicle is… better than advertised!
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The following reviews are more than two years old. They are not included in the overall rating.
205 reviews
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Bought Used Vehicle
by Haggerty on 06/26/2020Bought 2014 Jeep Cherokee, Salesman Roysce took good care of me, he informed me of everything I would need to purchase the vehicleGood dealership to buy a car
by Racerxtex1 on 06/23/2020This is my second vehicle I bought from Waxahachie Ford. It’s a relaxed atmosphere and the staff is very friendly and knowledgeable.Waxahachie Ford is awesome
by Kwhibs63 on 05/17/2020Took truck in for repairs and recall, was met quickly a d taken care of very well by Nick Burgess, he made great suggestions and presented me with different options to take, kept me updated on the progress amd even cleaned my truck inside… and out before I picked it back up, love the service at Waxahachie Ford.John Sidman Sr
by Aggie Grad on 04/16/2020Love the truck. Adam Stevens was extremely courteous and very helpful. We negotiated a very good deal and Adam was looking out for our needs as well as the dealer. Will definitely recommend you to others and I will use your service… department for my maintenance needs. Thank you Adam.Martin Davis
by bigdaddy6682 on 05/06/2018updated 05/22/2018Everyone is always very friendly and the Ford dealership has taken good care of me.Oil change
by bigdaddy6682 on 05/01/2018updated 05/22/2018Mike made it easy to get in and get out with no problems.Service on my F-150
by bigdaddy6682 on 04/30/2018updated 05/22/2018Curteuos staff,made sure to explain details of what the needed and offer suggestions. Nice , clean facility.Diesel service
by Klewis70 on 02/22/2018Fast turnaround and quality service every time.Great service!!
by Cowboys6877 on 01/16/2018I have tried several dealerships and you guys are awesome!! Great communication from Stanley my service advisor.Servicing our car
by waxahachie on 12/29/2017Good experience. Had my daughter's car serviced and got new tires, based on the review of the car. Makes me feel she is safe.VERY PLEASED with our new F250 from Waxahachie Ford
by JPTFARM on 12/04/2017updated 12/18/2017Our sales consultant Justin Constancio was great and my wife and I decided on the F250 that just happened to be on the lot with the color, engine, extras that we were looking for. Justin made it fun, had a sense of humor, and very patient… as we finally made the deal. Highly recommend Justin, he'll definitely answer your questions and not pressure you to sign anything. Looking for a Ford, give these folks a visit!2017 F250 to pull my Camper
by Erburns on 07/11/2017The salesman listened to what I wanted and complied with all my request. Most of the car buying salesman stuff did not happen. Be honest with them and they will be honest with you. I did mentioned many times that I was buying the… truck 2017 F250 to pull my camper and didn't notice it didn't have an Integrated TBC (Trailer Brake Controller) Shame on me but also shame on them. This is a $300 option that I would have asked to be added at the time of sale. I will be going back here for my next car!15K service
by oldhacker on 06/06/2017Service was quick and as agreed....Love the new shop and facilities..I LOVE THIS PLACE!!!
by bigtomlopez on 04/24/2017Jennifer was great. Very professional and took care of my needs. By far one of the best experiences I've had there. Thank you so much!Great salesman not so great deal
by Hunter2xs on 04/07/2017Salesman JT was excellent. The only thing I have an issue with is the price advertised on the Internet is not what you are offered and when you try to get it they changed the price on the tint and nitrogen for tires to raise the price back… up. No wonder a lot of people feel cheated.Poor Customer Service
by jnshow63 on 01/13/2017I took my 2016 Ford truck in for 10,000 mile service. I purchased the truck from Waxahachie Ford and this was my second service. The first service was awesome. I waited 4 hrs for the service ,which I'm not upset about. I got the truck back… and was inspecting things and it was obvious my tires had not been rotated. The wheels were dirty and there was NO signs of cap being removed or wheels being pulled off of vehicle. The wheels with brake dust were still in the front. When I got home I checked tire pressures and it was obvious the pressures had not been checked either. I questioned the service advisors and got a lot of attitude in response. Being unsatisfied I asked to speak to the manager, I was inside the delearship and looking at him,he looked my way several times,helped a salesman but never made any move to come talk to me. I'll be quite honest, I was totally surprised by the attitude of the service advisors and lack of interest by the manager. This is poor customer service on the part of Waxahachie Ford!Great!!!
by curtis2210 on 01/11/2017I have had a great experience every time I have had my truck serviced. The wait is never too long and while you are waiting you can sit in the very nice waiting area!Regular oil change
by Gotlucky on 12/19/2016updated 01/03/2017Went in for tire rotation and oil change. Set up appointment to fix my usb in my truck. It would be the best if the car wash was better. Didnt touch the windows. Service is 5 star car wash is 3 star. But do recommend this placeOil change performance
by Melanie90 on 11/28/2016updated 12/09/2016They did not vacuum my front seats as other places do when I get my oil changed. I also made an appointment and still had to wait over an hour.First service
by tprachyl on 12/02/2016It was a complimentary oil change and they noticed a tail light that was out and changed it.Hunter
by Hunter5161 on 09/26/2016updated 10/12/2016Great experience! They got me in and out quickly and were very friendly.
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