Waxahachie Dodge Chrysler Jeep Ram
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Customer Reviews of Waxahachie Dodge Chrysler Jeep Ram
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New 2021 RAMM 1500 purchase
by Noel Madera on 01/02/2021When me and my wife were on the market for a new RAM 1500, we came across Waxahachie Dodge/RAM dealership. We searched their inventory and they have available the exact model and build of the truck we were looking for. One of the… dealership’s representative contacted us and introduced us to Jason Wilde, the internet sales manager. We started negotiating for the purchase thru text messages and over the phone. Jason was very helpful in providing us all the information about the vehicle. He did not hesitate to send us the itemized pricelist of all the dealer installed options including the invoice price. Jason was very transparent and honest in explaining all the incentives and discounts that are available on this sale and what we qualify for. His knowledge and expertise along with his willingness to help a client has made this buying experience very satisfying. I would say that 80 % of this deal was done over the phone and the rest was completed at the dealership for sales documents signing, walk thru and explanation of the vehicle’s features. Thank you Jason Wilde for making me and my wife one very happy customers!New Ram 2500
by Mike on 08/28/2020Great buying experience. Ask for Jason. Super knowledgeable and helpful. Feel like I got a great deal and got exactly what I wanted.Very happy
by abgreen09 on 09/11/2017Buying a car can be a long drawn out process. Clayton made it as quick and painless as he could. I will definitely purchase my next car from here.Beware of False Mail Advertising
by Lwright1 on 02/26/2017This was one of the worst experiences at a car dealership that I have ever experienced. I went because I received an invited in the mail with a guaranteed $25.00 gift card just for stopping by so I said what the heck lets visit at least my… gas would be covered. First of all the salesman was new but a great guy by the name of Matthew Earnest and he was just learning the inventory and specs. We looked at a couple of Chrysler 300's on a dirt lot finding one that was damaged which then I became uninterested in what I initially stopped by to see. So I told Matthew I appreciated his service and just wanted to get the promised $25.00 gift card in the mail out for my time. He told his manager and his manager told him I had to test drive a vehicle to get the gift card which was not stipulated on the mailout card. Then we looked at the 2017 Dodge Charger Daytona and test drove it and I fell in love. We did the paperwork and applied for credit and I was there until 9:00pm at night. The banks closed and I was told to come back at 1:00pm the next day. Before leaving I asked the manager for my gift card again and the manager said be back tomorrow. I drove to Waxahachie from Duncanville and was not about to waste my time with a dishonest stereotypical car salesman who is unfortunately teaching new honest salesmen BAD tricks of the trade. I'm a Navy Vet and the salesman Matthew was a Seabee in the Navy and it's a shame our core values "Honor, Courage, and Commitment" are not honored in the place he works or where I went for a honest deal. My advice is throw Waxahachie Dodge Jeep Chrysler mailbox ads in the trash because it's a lure to get you in and they do not honor what they print. I thought we were trying to make America great again!!!!Great service
by Bravo21Actual on 06/07/2015Billy (my sales person) was very friendly and went out of his way to help me. I've purchased several vehicles from him and will continue to do so.Seamless Purchase
by Axisunknown on 06/05/2015The agent who helped us, worked on making our new vehicle selection very easy and ensured we knew what we were buying. He kept the transaction transparent and continuously followed up on any questions we had. The staff is very courteous and… helpful.Waxahachie Autoplex Experience
by Nutt on 03/12/2015Mike White was outstanding to work with. He was patient and took the time to discuss the vehicle options and work with me throughout the buying process. I'm a "always buy local" person and the care, friendly envirnment and focus on meeting… (and exceeding) my expectations was front-of-mind for everyone at Waxahachie Autoplex. It's one of the reasons I shop local is for the individual focus from businesses....I'll return to them with future vehicle purchases and I'll recommend them to everyone as an example of "how to do it right"- T. Nutt/Waxahachie Residentvery satisfied
by karen146 on 03/03/2015I was very pleased with my experience purchasing my vehicle. The customer service was outstanding. Desmond and Donna were extremely helpful and did everything they could do to make this,experience easier. I give them a 10 for excellent… service!! Thank you all for the service.
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