University Mazda
Today 8:30 AM - 6:00 PM
Customer Reviews of University Mazda
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The following reviews are more than two years old. They are not included in the overall rating.
124 sales reviews
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Friendly Salesman
by Kclewis on 03/17/2023I liked our salesman Matt. He was nice, friendly and personable. He gave us his cell# in case we had any issues. He took his time explaining all the features of my vehicle.Customer Experience
by Lavell on 03/17/2023Sales person ( Fernando) & sales manger ( Sarge) are the best!!!! I’m am definitely a Kia customer for life!!!Thank you for this amazing review, Lavell! We really appreciate your business. -The University Mazda Team
A++++
by Vanessa on 08/12/2021Fernando Contreras was very helpful, fun, and very informative about the car I selected.University Mazda, Waco - Your Go To Dealer
by DandD on 08/09/2021Friendly, knowledgeable service and fast, no-fuss transaction.Great Experience
by Dennis on 08/03/2021Everyone was very helpfulGreat deals and excellent service
by Steven on 07/22/2021Quick friendly courteous service.Great dealership!
by Teresa on 07/20/2021I liked how low-key the experience was. I've bought vehicles before where everyone was very pushy, but there was none of that here!My own
by David on 07/10/2021Staff and buildings and selectionSurvey
by Peggy on 07/10/2021This is my 3rd Mazda from this dealership & my 4th total. This is my family. I have no desire to go anywhere else. They are very professional & yet delightful to work with.Excellent Experience
by Christopher on 07/08/2021Staff was friendly and not pushy at all. Everyone had excellent product knowledge.Excellent customer service
by Melissa on 07/04/2021Everyone was so nice and seemed to all work well together as a team. The service was very much appreciated!Wonderful Service and Great Deals!
by Christy on 07/02/2021Fernando Contreras was so helpful and attentive. He never spoke to me like I was ignorant, which can be hard to find as a woman trying to buy a car. I spoke with multiple salesmen in Houston, College Station, and Austin who all spoke to me… like I was an idiot. Fernando never did this and I am very appreciative. I was able to communicate over the phone for all our needs and it was extremely helpful for me. I don't live in Waco, so being able to do everything over the phone besides signing paperwork was awesome.Go buy a care from University Mazda/Kia!
by John on 06/23/2021I called Tony DeMaria and easily made an appointment with him to test drive both a Kia and a Mazda model that we were interested in. We drove both with no pressure and received finance and lease option paperwork. Tony was knowledgeable,… friendly, and honest. We really appreciated his insight and expertise. Tony went above and beyond to help us get into our new CX-30, and the actual purchase went smoothly. We were treated with 5-star service, and the process was rather quick. I think it was Brandon that handled the financing part, and he was also very thorough in explaining our options. I really liked meeting the service manager and being able to know him BEFORE we come in for service. Overall it was a fabulous experience.We Will Be Returning Customers In The Future
by Gabrielle_Wright on 06/06/2021Very helpful. Helped me find the vehicle right for me.Amazing Mazda Experience
by Arthur on 06/06/2021Fernando my salesperson was extremely helpful and took the time to ensure I was fully informed. Oz the sales manager was extremely thoughtful in all of his actions. They made me feel like I was the most important customer.Awesome Car Buying Experience
by Rodney on 05/20/2021The entire process from selecting the right vehicle for me, to negotiating a deal, to financing, to explaining all the features on the car was completed in a very professional, courteous, and timely manner! Thank to Oz, Tony, & Brandon! I… highly recommend University Mazda in Waco.Mostly positive experience
by Pam on 05/09/2021Trey to the time to explain all the car features thoroughly.Great Place
by Shemeika84 on 05/03/2021Very professional, I wasn’t rushed into anything. Milton did a great job with helping me find the the right vehicle for meSmooth Purchase at University Mazda
by DJ on 05/02/2021This was an internet sale with a trade in based on a value from a CarMax quote. Everything was upfront and as advertised. They even matched the CarMax Quote sight unseen. The salesperson was Cleve Miller and there was absolutely no BS… about add ons, upselling, or extras...the price was what we discussed and it was well worth the drive from Houston to do straight forward business.Car buying experience
by Susanne on 04/25/2021Everybody was friendly and professional. My car buying experience was surprisingly pleasant. There was no pressure to buy and Tony was very knowledgeable and helpful.Purchase experience
by Robbie on 04/17/2021Knowledgeable salesman. Pleasant.
About our dealership
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Matt's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. -The University Mazda Team
by University Mazda on 03/22/2023