University Kia
Customer Reviews of University Kia
Review type:
Happy Customer
by Mandy_1 on 12/31/2020updated 01/07/2021Great staff and car! They were honest, patient, and friendly! Thanks to all that helped me out!Reasonable Dealer, Good Experience.
by KA on 01/05/2021Started online asking about posted inventory, and while the original vehicle wasn't available, we found another one we liked. Willing to negotiate online was appreciated. Nice facility, quick to provide us service and show us the inventory.… We were able to make requests and be catered to those requests with little hesitation. Sales was friendly and proficiently knowledgeable on the vehicle. The process was a bit long, but for the most part very smooth. Downsides were high add on markup and uncomfortable warranty pitch after agreeing to purchase the vehicle even when we didn't indicate we ever wanted it.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The University Kia Team
I Highly Recommend University Kia and Travis Cherry
by Debra on 12/22/2020updated 12/28/2020I loved our Salesperson Travis Cherry. He was professional, honest, kind and willing to help and answer any and all questions, honest and patient. He was truly a man of his word. I also loved our finance person, Justin. He was very… knowledgeable, honest, kind and helpful.Thanks for highlighting some of our staff who helped make this such a great experience! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The University Kia Team
Thank you Kia Dealership and Sales Rep. Fernando for my 70th birthday gift.
by Leonard on 12/13/2020updated 12/21/2020From the 1st visit to the site, we felt very warmly welcomed. We was greeted by Fernando, we only had less then a hour to visit. We originally went there with Kia Optima in mind then noticed the Kia Cadenza. While waiting for Fernando to… return with the key to try the fit in the Optima. Fernando had sold us on the Cadenza. It was love at 1st sight. Fernando was off work that week, we waited until he returned to the dealership to finish his selling us on our vehicle. Then sealing the deal.Leonard, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing University Kia! Best, The University Kia Team
Knows His Business
by kjnlor on 12/17/2020Travis Cherry was knowledgeable, friendly and courteous. He made it possible for us to select the vehicle we wanted and made sure that it had features we needed.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The University Kia Team
Great service
by Melissa on 12/12/2020Great experience. Easy and pleasant time buying my newcarThank you for the feedback, Melissa! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, The University Kia Team
family car company
by Wanda on 12/07/2020friendliness and willingness to helpThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Anali
by Anali on 12/05/2020updated 12/10/2020Understanding and helpfulAnali, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The University Kia Team
Brian Meyer Awesome
by Sulema on 12/09/2020The hospitality Brian Meyer showed us. Made us feel welcomed and had a lot of information about the car he sold me.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The University Kia Team
Very friendly (:
by Martha on 12/07/2020Very friendly people and time efficient.Martha, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The University Kia Team
Getting the New Car Experience!
by Carlton on 11/30/2020The Sales Rep, Zach, was great to work with! He made sure I was taken care of and had everything I needed.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The University Kia Team
University Kia is a MUST!
by Carlos on 11/17/2020Tony DeMaria did a great job of communicating and that is very important to me. It showed that he cares about his customers.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tony and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The University Kia Team
2021 Kia Forte
by Lakenya on 10/31/2020Henry helped me tremendously and worked hard to put me in an amazing vehicle!Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The University Kia Team
Getting the car you want at the right price.
by Rick on 10/25/2020The process of buying a preowned car has changed dramatically in the past 5 years with the advent of internet car buying sites. There is little room for negotiation. When I looked at the car I eventually purchased here, they were… unwilling to negotiate to the point where I felt unwelcome. It wasn't until I told them I found essentially the exact same car for thousands less at a dealership near Dallas that - to their credit - they agreed to price match and. All things considered, I like to support local business, and would shop here again.We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The University Kia Team
Yes
by Daniel on 10/23/2020The people and their efforts to make it happenDaniel, we appreciate your feedback! We sincerely value your business and we hope to be of service to you again in the future! Best, The University Kia Team
James
by James on 10/21/2020Even though my initial vehicle deal didn’t workout, the salesman and GM obviously kept me in mind and reached out several days later with another offer that met my financial needs that was in-line with what I wanted to pay.We appreciate the kind words, James. We look forward to seeing you again in the future! Best, The University Kia Team
Kia purchase
by Martha on 10/18/2020It was fast and easyWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The University Kia Team
2020 kia
by Sylvia on 10/12/2020Tyler answer all my questions and help me thru this whole process talk to me made sure I understood everything and told me if i have any problems to let him knowThank you for taking the time to write this review, Sylvia. We are pleased to hear that Tyler was able to provide an efficient and overall positive experience. Please come see us for any future needs! Thank you again and congratulations on your new car. Best, The University Kia Team
Professional Delearship
by Jonathan on 10/08/2020Friendly and professional staff members, that were very accommodating to our needs/wants and schedule.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The University Kia Team
New owner of a 2021 KIA Telluride Night Fall addition
by Jeffry on 10/07/2020Thorough, friendly, attentive, patient, knowledgeable about vehicle, not pushy, no long sales pitch, willingness to deliver car to usYour kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The University Kia Team
Excellent dealership!
by Jerry on 09/27/2020Every salesman gives excellent customer service and goes the extra mile to make sure their customers leave the dealership happy. The sales managers are some of the best people you’ll meet.At University Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, The University Kia Team
Congratulations on your new purchase, Mandy! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Best, The University Kia Team
by University Kia on 01/07/2021