Skip to main content
Today 8:30 AM - 7:00 PM

Customer Reviews of Tyler Ford

Review type:

Overall rating

4.6
4.6 out of 5 stars

(5 reviews)


Customer recommendations:

Yes (5)|No (0)

Ford Explorer ST

5 out of 5 starsby Satisfied! on 02/04/2025

Lane, our salesman was awesome. The GM did our finance and was great also. Glen Halbert
  • Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

    by Gabi Porter on 02/06/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
128 reviews
Sort by:

  • Customer

    5 out of 5 starsby annier2815 on 06/04/2017
    updated 06/13/2017

    We felt very comfortable and welcomed by our Paul our sales rep. He was very patient in giving details about the different SUV we were interested in purchasing. He also made sure I knew the updates and changes in my current ford to the new one we purchased.
  • Good Service

    5 out of 5 starsby Dboston1120 on 04/22/2017

    Just an oil change and incabin air filter change. Good service but a bit expensive
  • Survey

    5 out of 5 starsby George0311 on 04/16/2017

    We have found the personnel at Tyler Ford to be very helpful and friendly. The service department makes us feel very welcome and they do a great job.
    • We appreciate your feedback of our Staff's outstanding service! Thank you again for your business and we look forward to your next visit! Safe travels!

      by tyler_ford on 04/18/2017

  • Tlc on car

    5 out of 5 starsby tambo462 on 03/10/2017
    updated 03/16/2017

    It was great as always..just to expensive.
  • Good Job

    5 out of 5 starsby jessers99 on 03/06/2017

    Very happy with my experience, this is my second vehicle bought from Tyler Ford. Would recommend!
    • We're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Tyler Ford, and we hope to see you again soon!

      by tyler_ford on 03/07/2017

  • Engine and Transmission Sservice

    5 out of 5 starsby rweydert1977 on 12/27/2016
    updated 01/07/2017

    The time it takes to perform the service is important to me and the work was done faster than promised
  • Service

    5 out of 5 starsby APridgen on 12/07/2016
    updated 01/03/2017

    everyone was polite, work was done while I was at work and I didn't have to wait long at all.
  • National Motors- Waldorf

    5 out of 5 starsby jean5477 on 12/14/2016

    My experience at the National Motors/Waldorf with Mr. Don Brown and staff was very professional and as a result I bought a car, would recommend to my friends and family to visit National Motors/Waldorf and ask for Mr. Don Brown
    • Thank you for writing this fantastic review and giving our dealership such a high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

      by tyler_ford on 12/15/2016

  • 2017 Ford Expedition

    5 out of 5 starsby CharlesG37 on 10/15/2016
    updated 10/24/2016

    My family and I were very pleased with the professionalism and patience shown. We are happy with our new Expedition and Kirby Kimberly did an outstanding job of explaining all the functions of the vehicle.
  • Fast low cost oil change

    5 out of 5 starsby Bigdog135 on 10/03/2016

    I was in and out very quickly for my oil change. The price was very good and I got a thorough inspection as well. I was disappointed that Jim Markam is gone but understand that he needed to move onward and upward...I wish him well...I will continue to make Tyler Ford my Ford Sales and Service provider. Jim Copeland Jim Copeland Consulting LLC
    • We're happy to hear that everything was completed to your satisfaction! We hope to see you again soon!

      by tyler_ford on 10/04/2016

  • GREAT DEALERSHIP

    5 out of 5 starsby Steve197558 on 08/12/2016

    Great experience at Tyler Ford once again. Cody was my salesman and was GREAT, very polite and knew what I wanted and was able to find it out for me. Cody's knowledge about my vehicle definitely was a great thing that helped me select my ESCAPE. THANK YOU CODY and THANK YOU TYLER FORD, I will be by to say hello every now and then and will try to send friends that are looking for vehicles to you :)
  • Change fog light

    5 out of 5 starsby Wbramlet on 04/08/2016
    updated 04/26/2016

    Everyone was helpful and courteous. Representative gave my kids drinks and donuts which brought a smile to their face.
  • Very friendly staff.

    4 out of 5 starsby Nanita16 on 04/21/2016

    I was please with the service I was provided with throughout the entire purchase. Very polite. Only thing that upset me a little was when I stopped by they did not have the truck available for me to look at because it was taking a stroll out in mineola for something. (That threw me off completely) Plus, I had an appointment at 5 and I waited an hour before I was seen. To top it all off, I was told it was too late to start the process and that no banks are open this late. I was sent home empty handed and very dissapointed. I was very close to calling it all off. I was thinking it was a sign that it is not meant to be or something. But,I have a truck now and we are enjoying it very much. It is a bit dissapointing to think back on all of that.
    • We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Nanita16. Thanks again for your business!

      by tyler_ford on 04/28/2016

  • Great Service

    5 out of 5 starsby Nbrown1976 on 04/08/2016
    updated 04/21/2016

    Great service at a great price. Vehicle was serviced in a timely manner and they explained to me everything they did.
  • Ford truck

    5 out of 5 starsby Linda201659 on 04/16/2016

    All went well clean friendly and quick have used Tyler ford for years
  • Great Service.Clean Facilities

    5 out of 5 starsby ahousewife on 04/10/2016

    I recently had our 2010 Ford Edge that we had purched from Tyler Ford in your shop to check tires, and the service department found a nail in the back right tire. I had excellent service and there was an especially nice and kind service person there that was most helpful.
    • Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

      by tyler_ford on 04/14/2016

  • survey

    5 out of 5 starsby coastalrose on 03/28/2016
    updated 04/05/2016

    The service, as always, was excellent! Courteous and friendly!
  • Ford Purchase

    4 out of 5 starsby Cgetz510 on 03/30/2016

    I really enjoyed my experience at Tyler Ford. My husband and I drove two hours from home to come to this dealership because of the great deal! Kirby was a great salesman and took the time at the end of our sale to explain each detail of the car to me. I have purchased a vehicle before, and as soon as the check was written the salesman had no further interest in investing anymore of his time to do this so I really appreciated Kirby's time! I would refer friends and family to Tyler Ford for future business!
    • Thank you for your feedback, Cgetz510! We hope you continue choosing Tyler Ford as your first choice for service!

      by tyler_ford on 04/07/2016

  • The salesman, Josh, was very helpful in helping me decide on the right truc

    5 out of 5 starsby Candy456 on 03/23/2016

    I bought a F 150 truck. The service was excellent. The staff was most helpful.
  • Warranty service

    5 out of 5 starsby dinsmoref on 02/06/2016
    updated 02/17/2016

    Bolts on a part on the under carrage had lossened, the service under writer found the problem and took our vehicle to the service departmenr. They repaired it and we were on our way in a very short time. Thanks.
  • Great service

    5 out of 5 starsby bullardshopper on 02/03/2016
    updated 02/17/2016

    Everything was great. Salesman, Tim Adams was very professional and made sure I got the deal I wanted. Purchased a 2015 Ford F-150
About our dealership